CTD Tiles - Bolton Reviews 34

TrustScore 4.5 out of 5

4.7

Bridgeman Street, BL3 6BS Bolton, GB


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Rated 5 out of 5 stars

Rang to inform us tiles were ready to collect, telephonist was polite. Store staff were helpful.

Rated 5 out of 5 stars

Colin and Stuart were very helpful in understanding my requirements and advising me on suitable options. They ordered me samples so I could see how they looked at home. Absolutely first class. Many th... See more

Company replied

Rated 5 out of 5 stars

Received a phone call soon as my tiles had arrived into showroom, stuart was very informative and very helpful with a couple of questions that I had

Company replied

Rated 5 out of 5 stars

Colin was both extremely professional and very friendly. Super quick service and some lovely tiles to boot!

Company replied


Company details

  1. Tile Store

Information provided by various external sources


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

Received a phone call soon as my tiles had arrived into showroom, stuart was very informative and very helpful with a couple of questions that I had

April 7, 2024
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Hi Emma, thank you for your feedback, great to hear the team were able to help you! We'll be sure to pass your feedback on. Thanks - CTD Tiles

Rated 5 out of 5 stars

Colin was both extremely professional…

Colin was both extremely professional and very friendly.

Super quick service and some lovely tiles to boot!

June 22, 2023
Unprompted review
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Reply from CTD Tiles - Bolton

Good Afternoon, thank you for your lovely 5 star review! ⭐
Colin and the team at Bolton really are a great bunch and always ensure to provide an excellent customer service! I will pass your comments onto the them who will be pleased to hear this, and we are hope to see you again soon! Thanks Nikki 😊

Rated 5 out of 5 stars

Colin and Stuart@CTD

Colin and Stuart were very helpful in understanding my requirements and advising me on suitable options. They ordered me samples so I could see how they looked at home. Absolutely first class. Many thanks for all your help. I would definitely recommend CTD.😀

January 26, 2023
Unprompted review
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Good morning Sue, Thank you for the great 5⭐ review and the recommendation! At CTD, we want you to have a fantastic customer experience – that means having knowledgeable staff that are always happy to help. We will pass your comments onto Colin and Stuart and who will be thrilled to hear this. We look forward to seeing you again Many thanks Gaynor 😀

Rated 5 out of 5 stars

Staff were wonderful and very helpful

Staff were wonderful and very helpful in assisting me with getting adhesive

January 14, 2023
Unprompted review
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Reply from CTD Tiles - Bolton

Hi , thank you for your thank you for your wonderful 5 star review! ⭐ We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the team at Bolton who will be pleased to hear this 😀 Many thanks Jodie 😀

Rated 5 out of 5 stars

Great friendly service always

January 12, 2023
Unprompted review
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Reply from CTD Tiles - Bolton

Good afternoon Mr Gammack, thank you for your great 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the team at Bolton who will be pleased to hear this! Thanks Gaynor 😀

Rated 5 out of 5 stars

I recently visited the Bolton store…

I recently visited the Bolton store looking for help with my newly decorated bathroom. Scott was incredibly helpful and showed me the perfect tile for behind my sink. He ordered it promptly and followed up with a phone call the next day to tell me it had arrived. Wonderful service and I would certainly use CTD again and I’ve recommended to my family and friends.

October 6, 2022
Unprompted review
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Reply from CTD Tiles - Bolton

Hi Stephanie, thank you for your thank you for your wonderful 5 star review! ⭐ We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto Scott and the team at Bolton who will be pleased to hear this 😀 We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Many thanks Gaynor 😀

Rated 5 out of 5 stars

Excellent service

August 22, 2022
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Reply from CTD Tiles - Bolton

Good morning, thank you for your 5 star review and recommendation! 🌟 We are really pleased to hear the team at the Bolton branch were on hand during your visit and provided an excellent customer service! I will pass your comments onto the team, who will be pleased to hear this. Thanks Keeley. 😊

Rated 5 out of 5 stars

fantastic service

fantastic service
good advise
very supportive
great range and price

August 10, 2022
Unprompted review
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Reply from CTD Tiles - Bolton

Hi Michael, thank you for your wonderful 5 star review! ⭐ Your feedback is really appreciated, the team at Bolton are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments, and hope to see you again soon. Thank you Keeley. 😊

Rated 5 out of 5 stars

Staff really helpful!

May 24, 2022
Unprompted review
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Reply from CTD Tiles - Bolton

Hi, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the Bolton who will be pleased to hear this 😀 Thanks Keeley.

Rated 5 out of 5 stars

Great tile shop

Great tile shop, helpful staff & good range of tiles!

May 20, 2022
Unprompted review
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Reply from CTD Tiles - Bolton

Hi Mr Albon, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Bolton are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team who will be pleased to hear this, and we hope to see you again soon. Thank you Gaynor. 😊

Rated 5 out of 5 stars

Very fast and reliable service

May 20, 2022
Unprompted review
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Reply from CTD Tiles - Bolton

Hi Chris, Thank you for the fantastic review! Whatever you need, we’ll always try our best to get it to you as quickly as possible – our team are known for being super speedy! We hope to see you again soon. Thanks Gaynor 😀

Rated 5 out of 5 stars

After visiting various showrooms…

After visiting various showrooms looking for tiles and despite nearly giving up, we popped into CTD Bolton. We was greeted with a friendly smile and professional approach by Katy. I told her what kind of tiles I had in mind and was shown round the showroom with some great advice along the way. Nothing was too much trouble for her and I’m not the easiest of people to please. The showroom is very wet lit with a great selection of tiles and accessories to choose from. Sizes given to Katy and order taken with chosen delivery date.

May 17, 2022
Unprompted review
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Hi Louise, thank you for your thank you for your wonderful 5 star review! ⭐ We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto Katy and the team at Bolton who will be pleased to hear this 😀 We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Many thanks Gaynor 😀

Rated 5 out of 5 stars

Helpful staff

Staff are always really helpful and knowledgeable about there products

May 17, 2022
Unprompted review
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Good afternoon Paul, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the team at Bolton who will be pleased to hear this 😀 Thanks Gaynor

Rated 5 out of 5 stars

Ctd bolton absolute belting store

Ctd bolton absolute belting store, couldn’t do enough for us. Quality service quality tiles! Thanks

May 17, 2022
Unprompted review
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Hi Aaron, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Bolton are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team who will be pleased to hear this, and we hope to see you again soon. Thank you Gaynor. 😊

Rated 5 out of 5 stars

Tile edging

Just what I needed to finish the job excellent price customer service first class will look to purchase again in the future

November 11, 2021
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

HI David, thank you for your 5 star review! 🌟It is really great to hear you used our online service and your order was available to collect, when needed! I will pass your comments onto the Web Team and the team at the Bolton branch, who will be pleased to hear this. Thanks Gaynor 😀

Rated 5 out of 5 stars

all was fine

All was well from the order to the collection.

August 3, 2021
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Hi Leva, Thank you for the 5⭐Review! The web team always try to provide you with the best customer experience possible. I will pass your comments on to both the Web team and the Bolton branch who will be pleased to hear this. Thank you Gaynor 😀

Rated 5 out of 5 stars

Excellent Customer service above & beyond

Excellent service good selection of tile and materials, great value.for money. Professional staff. Scott gave 110% customer service and assistance, couldn’t thank him enough for his help and the commitment to CDT to ensure we received the tiles ready for the work to start with short deal lines he went above and beyond. Thank You Scott 5 ***** Company

July 11, 2021
Unprompted review
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Hi Sharon, thank you for your review. We are glad to hear Scott was helpful and was able to assist with your enquiry. I will pass this on to Scott at the Bolton branch. Thanks, Keeley.

Rated 5 out of 5 stars

Very helpful member of staff

Very helpful member of staff, Matt. Never been before. The company was recommended to me. Gave me advice on different tiles, grout and expected delivery time. Helped put the goods into my car. Our conservatory looks lovely. Thanks a lot
Sylvia

May 10, 2021
Unprompted review
CTD Tiles - Bolton logo

Reply from CTD Tiles - Bolton

Hi Sylvia, it's great to hear of the excellent service you received from Matt, I've passed on your lovely comments to the store who will be very pleased to hear this. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx
Thanks, Jamie

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