CTD Tiles - Darlington Reviews 22

The young gentleman called Sean was very helpful when I was in store on Friday. He took the time to go over all the products with me to make sure I was getting the correct one for what I wanted it for.. Very friendly and approachable.

Andrew , who works at CTD in Darlington was very helpful to us today. He helped us to pick lots tiles that were suitable for outside back patio

We have used CTD tile shop on Darlington for many years and their service is faultless. Today we went in again to check availability of outdoor tiles.
Andrew who helped us was very knowledgeable and helpful. He showed us the meaning of R 11 ratings for outside tiles and gave us ideas for borders and contrasting colour. We would like to thank Andrew who works there , for his time , approachability and knowledge

Very helpful, and professional, nothing was a problem, go the extra mile.

Hi Charlotte, thank you for looking after my customers order yesterday and today. I would of given yourselves 5 stars but unfortunately due to your excessive prices which have increased around 18% over the past 2 years this cannot happen. I've been with CTD Darlington for 23 years now. We have been a very important customer, with large projects along with our trust & loyalty we decided to keep our business with yourselves during your turbulent times. Unfortunately due to your new agressive pricing structures this partnership cannot continue. Your new company and management need to get there heads out of the clouds.
Regards Andy Welford
Tilewell Property Services

CTD Darlington
Customer care from Manager Philip Johnson was the best I've ever received from a retail outlet Philip knows this trade inside out and goes that extra mile to ensure everything was smooth sailing for my project and I have to say the finished job is absolutely stunning

Great experience at CTD Tiles, Darlington. Friendly knowledgeable staff (David) very helpful with choices and decisions on bathroom tiles.

I have nothing but praise for this company. Very efficient and pleasant to deal with. Paid late on a Friday for some tiles, they rang me Monday morning to confirm order details, tiles arrived by 10:30 Tuesday morning.

It was so easy to find the additional tiles we needed and Phil who we dealt with was very helpful

Lovely tiles.
Delivered when said.
Website easy to use
Samples to take home very useful in making the decision.
Helpful staff in store.

Given 3 sample tiles before we made our decision. Tiles ordered & paid for online. Notified when ready for collection. Absolutely no problems.

popped into Darlington store to find some tiles and was helped and assisted by Michael smith, he was helpful and knowledgeable about our requirements and even helped us solve a problem we had and could figure out how we could achieve the look we wanted. Gave us a print out with all of the tiles we had chosen and even got a sample for us. His Technical knowledge of the installation and the tiles themselves was phenomenal

Easy to order. Helpful staff. Available for collection in 48hrs. Recommended.

Absolutely fantastic service, amazing choice of tiles, highly recommend !!

Always excellent service. Superb selection, staff always will to help and provide guidance.

Love these tiles.
I used fewer tiles than expected due the how efficiently they fitted the space. Unfortunately now I am left with a nearly full box of tiles that are no use to me. It's my only negative that CTD don't take back the unused tiles like some other companies do, and they may just have to be binned.

Otherwise, service was great at both Darlington and Carlisle branches, and I'm very happy.

Great service. Good quality tiles.

Straight forward ordering and collection from store. Perfect.

Good range, good prices and always helpful.