CTD Tiles - HuddersfieldReviews 

44
TrustScore 5 out of 5

4.8

400A Leeds Road, HD2 1XL Huddersfield, GB


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Rated 5 out of 5 stars

I haven't needed to use Ctd for a few years but still a brilliant company. Staff are still helpful and polite giving great service and knowledge. They wouldn't even let me carry the bits out to van... See more

Rated 5 out of 5 stars

We recently purchased tiles for our kitchen floor and were extremely satisfied with the service we received in store. Ian and Mandy were both very friendly and helpful and took all the stress out of... See more

Company replied

Rated 5 out of 5 stars

Desperate for a particular tile for a job in a couple of days, Mandy at CTD in Huddersfield was amazing, very helpful and professional. Whilst they didn't have the tiles in stock there, they arranged... See more

Company replied


Company details

  1. Tile Store

Information provided by various external sources


Contact info

  • 400A Leeds Road, HD2 1XL, Huddersfield, United Kingdom

  • 01484 514 440

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(44)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service
Delivered when expected
Kept updated on order

April 19, 2024
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.

Rated 5 out of 5 stars

I haven't needed to use Ctd for a few…

I haven't needed to use Ctd for a few years but still a brilliant company.
Staff are still helpful and polite giving great service and knowledge.
They wouldn't even let me carry the bits out to van without helping. Will continue to use them first whenever I need tiling materials

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Quality tile shop.

Excellent choice of quality tiles at good prices. The staff (Ian and Jen) were extremely helpful and knowledgeably. Highly recommended.

February 16, 2024
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Thank you for taking the time to leave a 5-star review. The team really appreciate your feedback. Thanks CTD tiles.

Rated 5 out of 5 stars

Great service.

We recently purchased tiles for our kitchen floor and were extremely satisfied with the service we received in store. Ian and Mandy were both very friendly and helpful and took all the stress out of choosing and buying tiles. Nothing was too much trouble for them and we would definitely use CTD Tiles Huddersfield again. Thank you!

July 4, 2023
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good Morning, Thank you for your 5 star review! 🌟
So happy to hear you were provided excellent customer service during your visit! Our staff at the Huddersfield branch are more then happy to help with all aspects of your projects; I will pass your comments onto Ian, Mandy and the team in store who will so happy to hear too!
Thank you so much for taking the time to send us your review, we really appreciate your feedback!
Thanks Nikki 😃

Rated 5 out of 5 stars

Mandy and Ian were most helpful…

Mandy and Ian were most helpful choosing the right tile for us. Great showroom and easy access.
Many thanks

June 28, 2023
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good Afternoon Adrian, thank you for your lovely 5 ⭐ review!
I'll pass you kind comments on to Mandy, Ian and the team at Huddersfield- we're so pleased their level of service was above and beyond for you!
We look forward to seeing you again for any future projects we can help you with! Many thanks Nikki 😀

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from Mandy and Ian! They helped us immensely in choosing bathroom and kitchen tiles and were very very patient with our undecidedness, letting me lay different tiles on the floor in different light etc.
Can’t recommend CTD at Huddersfield enough!

June 27, 2023
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good Morning Liz!
I'm so glad the team at Huddersfield were on hand to make your first experience with CTD such a great one! At CTD; we care about each individual customer and their requirements - our wonderful branch colleagues will always do their best to make sure you get what you need! I will pass your comments onto Mandy, Ian and the team who will be thrilled to hear this and we look forward to welcoming you back anytime for future projects! 😀 Thanks Nikki

Rated 5 out of 5 stars

Desperate for a particular tile for a…

Desperate for a particular tile for a job in a couple of days, Mandy at CTD in Huddersfield was amazing, very helpful and professional. Whilst they didn't have the tiles in stock there, they arranged for us to collect in Manchester so we didn't have to cancel the job. So helpful, they couldn't do enough for us. We would highly recommend this tile company and will definitely be going back next time.

April 20, 2023
Unprompted review
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Reply from CTD Tiles - Huddersfield

Good Morning Linda, thank you for your 5-star review! 🌟 I'm so happy to hear you received top tier customer service from Mandy at Huddersfield! The teams are committed to provide our customers with excellent customer service from ordering to delivery and any aftercare you may require!
I will make sure your comments are passed to Mandy and I'm sure she will be pleased to hear this. We look forward to seeing you again soon. Thanks Nikki 😀

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff in the showroom. The ordering online was easy with swift delivery> I would definitely return and recommend

February 28, 2023
Unprompted review
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Reply from CTD Tiles - Huddersfield

Good afternoon Donna, thank you for the great 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible and the delivery arrived quickly! I will pass your comments onto the web team. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor

Rated 5 out of 5 stars

Unbeatable service

Amazing service! Sorted out some old tiles I needed for an extension of the bathroom and some new ones. Really helpful in the shop and would recommend to anyone and will continue using them in the future for all things tiles!

February 15, 2023
Unprompted review
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Reply from CTD Tiles - Huddersfield

Good morning Jordan, Thank you for the great five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team at Huddersfield who will be happy to hear this. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀

Rated 4 out of 5 stars

Very good service and tiles

January 22, 2023
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good afternoon Lisa, Thank you for the Great review! Our colleagues at the Huddersfield branch really are an awesome bunch and we’re glad to hear that they’re making sure you’re well looked after 😀 I will pass your comments on to the team who will be thrilled to hear this. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀

Rated 5 out of 5 stars

Very helpful especially Mandy

Very helpful staff, including Mandy who gave me great help. Very clean & great selection and prices.

January 17, 2023
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Hi , Thank you for the fantastic five star review⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto Mandy and the Huddersfield team, who will be pleased to hear this. Thanks Jodie 😊

Rated 5 out of 5 stars

Every time I called in they were very helpful

From going into the shop and being helped by a lovely and knowledgeable young guy, to ordering through Mandy. The whole process was simple and swift. All tiles arrived within a couple of days in a totally different part of the UK. Nothing was too much trouble. Definitely recommend. Just found number of tiles on offer was a little limited. Had to buy some from elsewhere as well. Would have been happy to get the all from this one place if they had them.

August 16, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good morning Amanda, Thank you for the amazing five stars and the recommendation! ⭐ We’re so happy to hear that you’ve had a great experience with CTD Huddersfield! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team who will be happy to hear this and we hope to see you again soon! Thanks Gaynor 😀

Rated 5 out of 5 stars

CTD Huddersfield is Excellent.

Went to the Huddersfield CTD branch, not sure what I needed to do the job I just had measurements, Mandy was brilliant she knew everything and worked out just what I needed. Very professional and Excellent Service.

August 10, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Hi Debra, Thank you for the fantastic five star review⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto Mandy and the Huddersfield team, who will be pleased to hear this. Thanks Keeley 😊

Rated 5 out of 5 stars

Tiles had to be ordered but were there…

Tiles had to be ordered but were there within 2 days. Excellent service, friendly and helpful staff. Will certainly buy more tiles from CDT

July 8, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good morning, We want you to have the best customer experience possible – that means awesome customer service, great products and super speedy delivery! 🚚 Thank you for the wonderful review, I will pass your lovely comments onto the team at Huddersfield who will be thrilled to hear this!. Thanks Keeley 😀

Rated 5 out of 5 stars

Mandy was a great help with our visit…

Mandy was a great help with our visit to the showroom today. She helped us pick tiles for a bathroom refurb.

July 8, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good morning, thank you for your wonderful 5 star review! 🌟 It is great to hear Mandy was able to provide an excellent customer service during your visit to the Huddersfield showroom, he really is an asset to the team. 😁 I will pass your comments onto Mandy and the rest of the branch, who will be pleased to hear this and we hope to see you again soon! Many thanks, Keeley. 😃

Rated 5 out of 5 stars

Thanks Arron!!!

We purchased a electric underfloor heating kit which a few months later has a faulty screen on the thermostat. Normally the unit would have to be returned to the manufacturer before a replacement could be issued but Arron organised a replacement straight away without question. Great customer service......thankyou.

June 15, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Hi Rob, thank you for your 5 star review! 🌟 Aaron at the Huddersfield branch really does make customer service a five star experience!👍 I will pass your comments onto Aaron and the rest of the team who will be pleased to hear this, and we hope to see you again soon. Thanks Keeley.😊

Rated 5 out of 5 stars

great service & price

great service & price, will certainly use again.

June 14, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Hi Gillian, thank you for your 5 star review! 🌟 We want our customers to have the best experience, so that means great products, and of course excellent customer service! We look forward to seeing you again soon! Thanks Keeley. 😊

Rated 5 out of 5 stars

Mandy was fabulous when helping us…

Mandy was fabulous when helping us choose our tiles. Very knowledgable and helpful. She really took the time to make sure we were happy and made the right choice. Fab quality products, highly recommend.

May 23, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Hi Lauren, Thank you for the fantastic five star review and recommendation⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto Lauren and the Huddersfield team, who will be pleased to hear this. Thanks Keeley 😊

Rated 5 out of 5 stars

Made two visits to the Huddersfield…

Made two visits to the Huddersfield branch to look for tiles for 2 bathrooms, too many tiles to choose from. Excellent service on both occasions, Mandy helped us a lot and we placed an order. Would recommend, worth a visit.

May 21, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Good afternoon Dave, thank you for your 5 star review and recommendation ! 🌟 We are really pleased to hear that Mandy and the team at the Huddersfield branch were on hand during your visit and provided an excellent customer service! I will pass your comments onto Mandy and the team who will be pleased to hear this. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀

Rated 5 out of 5 stars

Great customer service from all the…

Great customer service from all the staff. I needed 3 bathrooms tiling and their experience in helping me choose along with advice and ideas I wouldn’t have thought about was most helpful. The ordering was straight forward and the delivery prompt.

Professional friendly Company I would highly recommend!

May 20, 2022
Unprompted review
CTD Tiles - Huddersfield logo

Reply from CTD Tiles - Huddersfield

Hi Amanda, thank you for your wonderful 5 star review and recommendation! 🌟It is great to here the staff were on hand to help with your 3 bathrooms and everything went smoothly including the delivery 🚚. I will pass your comments onto the team at Huddersfield who will be thrilled to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx . Thanks Gaynor

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