CTD Tiles - Nottingham - LentonReviews 

23
TrustScore 4.5 out of 5

4.6

Leen Gate, Gregory Street, Lenton, NG7 2PN Nottingham, GB


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Rated 5 out of 5 stars

I was supported by Martyn to purchase our kitchen floor tiles. Nothing was a problem, Martyn gone extra mile to get me some tiles to Nottingham showroom so i can see and compare in person. We went ah... See more

Rated 5 out of 5 stars

Gary was very helpful and patient whilst I chose the grout, trim and sealant colour to go with varying coloured tiles.

Rated 5 out of 5 stars

Visited CTD in Nottingham as I was experiencing an emergency. The bloke there (wish I'd got his name) was brilliant. Helped me out, gave advice and options. Couldn't ask for more. Understood the urgen... See more

Company replied

Rated 4 out of 5 stars

Easy to order online. Seems like the stores are not aware that I requested to pick the items up on a specific date when they rang to inform the tiles were ready to collect.

Company replied


Company details

  1. Tile Store

Information provided by various external sources


Contact info

  • Leen Gate, Gregory Street, Lenton, NG7 2PN, Nottingham, United Kingdom

  • 01159 781 465

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4-star
3-star
2-star
1-star

No history of asking for reviews

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4.6

All reviews

(23)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Great showroom great staff

I was supported by Martyn to purchase our kitchen floor tiles. Nothing was a problem, Martyn gone extra mile to get me some tiles to Nottingham showroom so i can see and compare in person. We went ahead and placed our order now. Also, it’s not a first order in this showroom. The service is always great so we end up coming back for next projects. We would highly recommend!!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Gary was very helpful and patient whilst I chose the grout, trim and sealant colour to go with varying coloured tiles.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Popped in today to confirm/pay for my…

Popped in today to confirm/pay for my tile order for my refurbished ensuite. The staff at CDT are so helpful - Garry discussed matching up grout and gave sound advice about grout for my other/ existing shower room.
When I got home I changed my mind about collecting the tiles and Martyn sorted out home delivery. They couldn’t be more helpful.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great in an emergency

Visited CTD in Nottingham as I was experiencing an emergency. The bloke there (wish I'd got his name) was brilliant. Helped me out, gave advice and options. Couldn't ask for more. Understood the urgency and gave amazing customer service. A++++

June 15, 2024
Unprompted review
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.

Rated 5 out of 5 stars

efficient and quick

March 2, 2023
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi Donny, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible! I will pass your comments onto both the web and the Nottingham branch who will be pleased to hear this! we hope to see you again for any future projects! Thanks, Jodie 😀

Rated 5 out of 5 stars

Thanks to Scott who looked after us

Thanks to Scott who looked after us, lovely guy. Great to get a 30% Blue Light discount.

February 3, 2023
Unprompted review
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Good morning Ian, Thank you for the great five stars! ⭐ We’re so happy to hear that you’ve had a great experience with CTD Nottingham! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to Scott and the team who will be happy to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀

Rated 5 out of 5 stars

The place to go for tiling

These guys are so knowledgeable, helpful and you couldn’t ask for a better team to help with your tiling questions & requirements.

February 3, 2023
Unprompted review
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Good morning, Thank you for the great five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team at Nottingham who will be happy to hear this. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀

Rated 5 out of 5 stars

Great product

Great product, quick delivery to local depot. We decided to return our tiles as they didn't match, and the process was easy and efficient.

July 23, 2022
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Reply from CTD Tiles - Nottingham - Lenton

Hi Glyn, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible and the delivery arrived quickly to the Nottingham branch! I will pass your comments onto the web team and Nottingham who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley😊

Rated 5 out of 5 stars

Can’t fault CDT in Lenton Nottingham

Can’t fault CDT in Lenton Nottingham.
My hubby and I are novices when it comes to anything diy/tradesmen.
Having visited quite a few of other tile stores I can honestly say these were the best!!!
No charge for samples, outstanding customer service, everyone I spoke to was friendly and happy to discuss things I wasn’t sure about. Made me feel really comfortable.
So pleased we bought the tiles from them for our newly fitted kitchen.
Would recommend them to anyone.

April 14, 2022
Unprompted review
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Good Morning Sarah, thank you for your fantastic 5 star review! 🌟 We take pride in always providing an excellent customer service, and always ensure we help as much as we can!😊 It is great to hear the team were able to help with your enquiry, i will pass your lovely comments onto the team, who will be pleased to hear this! We hope to see you again soon, many thanks Gaynor. 😀

Rated 5 out of 5 stars

Visited CTD Lenton Nottingham on the…

Visited CTD Lenton Nottingham on the recommendation of a good friend whom had used this company to supply tiles for his conservatory. Knowing little to nothing about tiling products i attended the store where I was served by Scott. His product knowledge was brilliant explaining everything in detail and answering every question I had (and there were a few!) There was no pressure sales just great advice and service which resulted in me finding the right product at the right price. I don't usually leave reviews but in this case i believe the store a Scott deserve some plaudits. Well done a credit to your employer.

January 28, 2022
Unprompted review
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Good Morning, thank you for your fantastic 5 star review! 🌟 We take pride in always providing an excellent customer service, and always ensure we help as much as we can!😊 It is great to hear Scott was able to help with your enquiry, and he really is an asset to the Nottingham team. I will pass your lovely comments onto Scott, who will be pleased to hear this! We hope to see you again soon, many thanks Keeley. 😀

Rated 5 out of 5 stars

Very good company!

Telephoned to order and our purchase was Delivered exactly when they said they would! Van driver really helpful and careful with the boxes of tiles we ordered.

December 13, 2021
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi Suzie, thank you for your fantastic review! 🌟 It is great to hear you used our online service, and the delivery went as smoothly as possible! 🚚 I will pass your comments onto both team, and we hope to see you again soon! Thanks, Keeley. 😃

Rated 5 out of 5 stars

Great customer service

Very friendly and helpful team. One box of tiles we ordered were sent wrong and they were very professional about it - apologised and got them resent and available in 2 days.
Thank you very much!

November 5, 2021
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Good morning, Thank you for the super 5🌟review! The Nottingham branch always strive to provide the best customer experience, and its great to hear that they were also on hand to help resolve with the issue of the incorrect box of tiles! I will pass your comments on to the team at Nottingham Branch who will be pleased to hear this. Thanks Gaynor 😀

Rated 5 out of 5 stars

Great tiles, good prices, helpful staff

Visited the store to look for tiles for our new shower room, didn't really know what we were after but after a quick chat with a very helpful member of staff we picked out the ones we wanted. Ordered online a couple of weeks later and they arrived quickly and in perfect condition, delivery driver was really great too. Very impressed all round.

September 15, 2021
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi Julie, thank you for your fantastic review! ⭐ The team at Nottingham were pleased to hear your feedback and were happy they could help you with your enquiry. We are also glad to hear that you had a smooth delivery! We would love to see your finished results in our customer gallery. https://www.ctdtiles.co.uk/t-customer-gallery.aspx
Thank you Gaynor 😀

Rated 5 out of 5 stars

Absolutely top service!

Absolutely top service from Scott today who personally delivered the tiles to my door whilst I was at work as I wasn’t going to make it to the showroom to collect on time. A big thank you Scott! And also to your colleague Melissa who organised it. Customer service like this is incredible.

July 8, 2021
Unprompted review
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi Rachel, thanks for your review. It's great to hear when the team provide great service and it sounds like Scott and Melissa went the extra mile to help! I'll make sure your comments are passed along to the store and our web sales team. Thanks, Jamie

Rated 5 out of 5 stars

Good service and great knowledge.

Fantastic service, so helpful and will definitely go back. Thank you so much to Scott and Martin. Top service.

May 6, 2021
Unprompted review
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi, thanks for your review, it's great to hear you received fantastic service from our Nottingham store! I will make sure your comments are passed on to the team. We look forward to seeing you again. Thanks, Jamie

Rated 5 out of 5 stars

Excellent again!

Needed a couple of extra packs of tiles. Delivered to the Nottingham branch quickly and got the same batch as requested. Leo and Mark very helpful with other items required.

May 3, 2021
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi, thanks for your review. I'm pleased we were able to get your extra items to you so quickly and that the team at Nottingham were so happy to help! We hope to see you again. Thanks, Jamie

Rated 5 out of 5 stars

Had to wait a little for them to get my…

Had to wait a little for them to get my order to the store, but I was informed of what progress was being made at all stages, and I was contacted when the tiles had arrived and also contacted by the costumer service centre. Overall a well organised operation from all members of staff.

February 17, 2021
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi Barrie, I'm sorry to hear of the delay with your order, but it's great to hear you were kept well informed! Thanks, Jamie

Rated 5 out of 5 stars

Proffesional from start to finish

Proffesional from start to finish. Easy to order and pick up safely.

January 27, 2021
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi Jayne, thanks for your review, it's great to hear you were able to collect your order safely. We hope to see you again! Thanks, Jamie

Rated 4 out of 5 stars

Easy to order online

Easy to order online. Seems like the stores are not aware that I requested to pick the items up on a specific date when they rang to inform the tiles were ready to collect.

January 22, 2021
CTD Tiles - Nottingham - Lenton logo

Reply from CTD Tiles - Nottingham - Lenton

Hi Amar, thank you for your review, I'm pleased to hear you found ordering on our website so easy. We appreciate all feedback and I will pass on your comments to the branch. Thanks, Jamie

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