Ordered some limestone sealant online, then picked up at the Perth store after they rang to say it was in stock. No problems, and availability was faster than I'd expected. Courteous, friendly and eff... See more
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Excellent service from Anne Marie and staff. From our first enquiry as DIYers to our finished floor. Lots of advice, help, useful tips and support throughout the process. Thank you
Company replied
Easy order placement and friendly staff at collection.
Company replied
I ordered a rubber bucket. The product is excellent and the services of click and collect was good. Thanks
Company replied
Company details
Information provided by various external sources
Contact info
Arran Road, North Muirton Industrial Estate, PH1 3DZ, Perth, United Kingdom
- 01738 633 433
3.1
Average
9 reviews
Hasn’t replied to negative reviews
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No problems, and faster than expected.
Ordered some limestone sealant online, then picked up at the Perth store after they rang to say it was in stock. No problems, and availability was faster than I'd expected. Courteous, friendly and efficient service.
June 5, 2024
Reply from CTD Tiles - Perth
Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.
On opening the box I found that 4 out…
On opening the box I found that 4 out if the 7 tiles in the box were broken off at the corner and therefore I am unable to use them!
May 13, 2024
Reply from CTD Tiles - Perth
Thank you for your review. I am sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have issued a full refund on your order, an email has been sent to you confirming this. If you need any further assistance, please call our Customer Excellence team on 0800 014 2994 or email web@ctdtiles.co.uk . Many Thanks, CTD Tiles
Rubbish and Expensive
The only tile shop in Perth with no tiles. Unhelpful staff, expensive with no concept of customer service.
We eventually went to BQ where we was able t o buy everything under one roof and at half the price of CTD.
I will never use CTD again.
May 4, 2024
Unprompted review
Reply from CTD Tiles - Perth
Thank you for taking the time to provide feedback. The Perth branch take customer service very seriously and they will be hugely disappointed that this service fell below your expectations. We do appreciate you bringing this to our attention and we hope you will give the branch a chance to support you in the future. Thank you, CTD tiles.
First class friendly service
Excellent service from Anne Marie and staff. From our first enquiry as DIYers to our finished floor. Lots of advice, help, useful tips and support throughout the process. Thank you
April 4, 2023
Unprompted review
Reply from CTD Tiles - Perth
Hi Joy, thank you for the 5 star review! ⭐ Your feedback is really appreciated, the Anne Marie and the team at Perth are committed to provide our customers with excellent customer service. I will make sure your review is passed onto the team, they will be pleased to hear your comments, and hope to see you again soon. Thank you Nikki. 😊
Easy order placement and friendly staff…
Easy order placement and friendly staff at collection.
December 20, 2022
Reply from CTD Tiles - Perth
Good morning, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible! I will pass your comments onto the web team and the team at the branch who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Great service
August 15, 2022
Reply from CTD Tiles - Perth
Good moring, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻 and that everything went to plan! I will pass your comments onto the web team😊 We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor
Extremely helpful and timely delivery
Extremely helpful and timely delivery. Thoroughly recommend choice and price range of product.
March 1, 2022
Reply from CTD Tiles - Perth
Hi Tania, thank you for your 5 star review and recommendation! 🌟 We are really pleased to hear you had the best customer service with your online order! 💻 I will pass your comments onto the team, who will be pleased to hear this and we hope to see you again soon! Thanks Keeley 😊
Good product and service
I ordered a rubber bucket. The product is excellent and the services of click and collect was good.
Thanks
June 7, 2021
Reply from CTD Tiles - Perth
Hi, thanks for your review, this is great to hear! Thanks, Jamie
Really helpful staff
Really helpful staff - great tiles great price - very happy to recommend - thank you
April 7, 2021
Reply from CTD Tiles - Perth
Hi Veronica, thanks for your review, this is great to hear! Thanks, Jamie
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