Ordering easy and on time, confirmation collection phone call never happened so had to chase up the order.
Company replied
Location
Switch locationUnits A7-A8, Plymouth Trade Park, Macadam Road, Cattedown, PL4 0RU Plymouth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
RElaible and not expensive.Had a local branch
Company replied
As a tiler working around tavistock I choose ctd above all the other tile shops in Plymouth for both tiles and materials. Why, because they have all I need for every eventuality, and all the staff kno... See more
Company replied
Super service from CTD Plymouth depot! Lee gave me helpful advice, sourced my tiles into branch really quickly and kept me informed the whole way through the order process. True 5 star performance!
Company replied
Company details
Information provided by various external sources
Contact info
Units A7-A8, Plymouth Trade Park, Macadam Road, Cattedown, PL4 0RU, Plymouth, United Kingdom
- 01752 670 278
4.8
Excellent
52 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Talked to a man named Will, he went above and beyond helping me
June 20, 2024
Unprompted review
Reply from CTD Tiles - Plymouth
Thank you for your feedback, great to hear the team were able to help you! We'll be sure to pass your feedback onto the team. Thanks - CTD Tiles
Plymouth's best choice of repeat-pattern floor tiles
An excellent range of repeat-pattern floor tiles. The best in Plymouth, for our taste. We chose tiles that we hadn't seen elsewhere. Friendly and helpful staff. Timely provision of the tiles from order to pick-up.
January 11, 2024
Unprompted review
Reply from CTD Tiles - Plymouth
Hi James, Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.
Great choice of quality tiles
Great choice of quality tiles, plus outstanding customer service. This included ordering several samples for us so that we could accurately see the range of colours. Would highly recommend.
October 6, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good morning Karen, Thank you for the great 5 star review and the recommendation 😊
We want your experience to be as easy as possible, so that means great products, choice and great friendly service from the staff! We hope to keep impressing you with the level of service! I will pass your comments onto the all the team at Plymouth who will be thrilled to hear it!
We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor
Very helpful …
Very helpful
polite good communication from Harry @Plymouth branch kept me informed about the stock availability and delivery times.
July 11, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good morning Alyson! Thank you for your wonderful 5-star review it means the world to us! 🌟
I'm so happy to hear you received top tier customer service from the team at Plymouth! The teams are committed to provide our customers with excellent customer service from tile selection, ordering, delivery and any aftercare you may require!
I will make sure your comments are passed on to Harry, and the Team and I'm sure they will be pleased to hear this. We look forward to seeing you again soon! Thanks Gaynor 😀
As a tiler working around tavistock I…
As a tiler working around tavistock I choose ctd above all the other tile shops in Plymouth for both tiles and materials. Why, because they have all I need for every eventuality, and all the staff know their mustard regarding all things tiling, especially lee who I will always turn to for a technical answer to an issue. Shout out to Harry and Kev too. I never hesitate to point people in the direction of ctd if they require tiles, reasonably priced in both tiles and materials too.
July 1, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Afternoon! Thank you for your wonderful 5-star review and repeat custom it means the world to us! 🌟
I'm so happy to hear you received top tier customer service from the team at Plymouth! The teams are committed to provide our customers with excellent customer service from tile selection, ordering, delivery and any aftercare you may require!
I will make sure your comments are passed on to Harry, Kevin and the Team and I'm sure they will be pleased to hear this. We look forward to seeing you again soon! Thanks Nikki 😀
Super service from CTD Plymouth depot
Super service from CTD Plymouth depot! Lee gave me helpful advice, sourced my tiles into branch really quickly and kept me informed the whole way through the order process. True 5 star performance!
June 20, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Afternoon, Thank you for the Great 5 🌟 review of our Plymouth branch!
We pride ourselves on making sure that you’re getting the best customer experience possible – Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience with Lee and the team at Plymouth!
I will pass your comments on to the team who will be thrilled to hear this and we look forward to welcoming you back to store for any future projects! Thanks Nikki 😀
Superb service
Once again Lee and his team have come through with exemplary customer service, would recommend highly to anyone, thank you
June 17, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Morning, thank you for your 5 star review and repeat custom! 🌟 The Plymouth branch really are a great bunch, I will pass your lovely comments onto the team, who will be pleased to hear this.
We hope to see you again very soon! 😃Thanks, Nikki
Excellent Service CTD
Absolutely first class service from the guys at CTD Plymouth.
Really professional, nothing was too much trouble.
Loads of tiles, adhesives and tools in stock and ordering super easy.
Would highly recommend them to everyone.
June 1, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Afternoon Tim!
I'm so glad the team at Plymouth were on hand to make your first experience with CTD such a great one! At CTD; we care about each individual customer and their requirements - our wonderful branch colleagues at the Plymouth branch will always do their best to make sure you get what you need! I will pass your comments onto who will be thrilled to hear this and we look forward to welcoming you back anytime for future projects! 😀 Thanks Nikki
Great service
So helpful in store & everyone we spoke to was great. Couldn’t fault them!
May 26, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good afternoon, thank you for your wonderful 5 star review! 🌟
We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the team at Plymouth who will be pleased to hear this 😀 Thanks Nikki
Excellent product range
Excellent product range, good display, very well informed staff, all round a great company.
May 19, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Morning, thank you for your wonderful 5 star review! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Plymouth showroom!
I will pass your comments on; I'm sure they will be pleased to hear this and we hope to see you again soon! Many thanks, Nikki 😃
Lee and the team provide a fantastic…
Lee and the team provide a fantastic service and go above and beyond to help.
May 15, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Morning Aaron, thank you for your lovely 5 ⭐ review!
I'll pass you kind comments on to Lee and the team at Plymouth - we're so pleased their level of service was above and beyond for you!
We look forward to seeing you again for any future projects we can help you with! Many thanks Nikki 😀
Great service.
May 2, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Afternoon, thank you for your 5 star review! 🌟 We're so happy your pleased with our service and customer experience. We hope to see you again soon for any future projects! Many thanks, Nikki 😃
First class would recommend.
April 24, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Afternoon, Thank you for your wonderful 5 star review 🌟 It is great to hear the team at Plymouth are on hand to provide you with First Class customer service during your visit to the showroom, they really are a great team. 😁 Thanks Nikki
Lee and harry and so helpful I have…
Lee and harry and so helpful I have been using them for 10 years and never let me down
May 3, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Afternoon Dan, Thank you for your 5 star review and your continued custom! 🌟 It is great to hear the team at Plymouth are on hand to provide you with excellent customer service during your visits to the showroom, they really are a great team. 😁 Thanks Nikki
Reply from CTD Tiles - Plymouth
Good Afternoon, thank you for your 5 ⭐ review!
I'll pass you kind comments on to the team at Plymouth and we look forward to seeing you again for any future projects we can help you with! Many thanks Nikki 😀
Get all my tiling supplies here
Get all my tiling supplies here, always friendly and professional.
April 24, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Afternoon, Thank you for your 5 star review and your continued custom! 🌟 It is great to hear the team at Plymouth are on hand to provide an excellent customer service during your visits to the showroom, they really are a great team. 😁 Thanks Nikki
How are you recommend the service from…
How are you recommend the service from Lee.
Really helpful
April 25, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good morning Nicholas, Thank you for your 5 star review! 🌟 So happy to hear you were provided excellent customer service during your visit to the Plymouth branch; I will pass your comments onto Lee in the store, who will be so pleased to hear this and we hope to see you again soon!
Thanks Nikki 😃
CTD are excellent
CTD are excellent, I can call anytime and get prices of materials and tiles. They also make me aware of offers and keep me up to date on price increases etc.
I've dealt with CTD in cattedown for many years and have always found them to provide and excellent service. Lee, the manager just yesterday, after they'd closed , was very helpful indeed. I'd not made it into the branch so messaged him and he gave me prices of materials and discussed an upcoming job I have. The other staff at Cattedown CTD are also incredibly helpful and answer all questions thoroughly. I also send my customers there to select their tiles, where they all have experienced excellent service.
April 22, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good Morning David, Thank you for the great five stars! ⭐ We’re so happy to hear that you’ve had a great experiences with CTD Plymouth! Our wonderful staff are always striving to go above and beyond when it comes to delivering top level and personalised service! I will pass on your comments on to Lee and the team at Plymouth who will be happy to hear this and we look forward to see you again soon! Thanks Nikki 😀
Great service from great staff
April 13, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good morning Martyn, Thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the team at Plymouth who will be pleased to hear this! we hope to see you again!😀 Thanks Gaynor
Had a great experience at ctd today.
Had a great experience at ctd today.
Lee and Harry were so helpful with my purchase today.
Great expertise and Very knowledgeable, lots of tips and advice with my products.
Nothing was to much trouble.
Very reasonable prices too which was a bonus.
Highly recommend.
Wayne. Wmbuilders.
April 12, 2023
Unprompted review
Reply from CTD Tiles - Plymouth
Good morning Wayne, Thank you for the great five stars! ⭐ We’re so happy to hear that you’ve had a great experience with CTD Plymouth! Our wonderful staff are always striving to go above and beyond when it comes to delivering top level service and providing tips and advice! I will pass on your comments on to Lee and Harry and the team at Plymouth who will be happy to hear this and we hope to see you again soon! Thanks Gaynor 😀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.