CTD Tiles - Poole Reviews 52

TrustScore 5 out of 5

4.8

Sharp Road, Parkstone, BH12 4BG Poole, GB


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Rated 5 out of 5 stars

I was so impressed with the knowledge and advice given by the stuff at the Poole, Dorset showroom, My need was to replace an old damaged bathroom tile, while it wasn’t held by CTD, every effort was... See more

Rated 3 out of 5 stars

Staff here are brilliant , but the new owners are going to run this place into the ground if they don't stop putting price rises on products , floor flex now £20 ex vat. This is a joke . You should be... See more

Rated 5 out of 5 stars

Popped in today to buy some silicone for a flooring job we are carrying out and wanted to match closely. The 4 gentlemen I saw were all polite and helpful and pointed me in the correct way and showed... See more

Rated 5 out of 5 stars

From first choosing tiles, to payment, delivery and return of excess tiles and adhesive, the staff at CTD Poole were courteous, patient and thoroughly professional. In particular, Terry Mason and D... See more

Company replied


Company details

  1. Tile Store

Information provided by various external sources


Contact info

  • Sharp Road, Parkstone, BH12 4BG, Poole, United Kingdom

  • 01202 737 536

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Helpful staff

Helpful staff. Dealt with William for my order. Product is very good and happy am with the job now finished.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Popped in today to buy some silicone…

Popped in today to buy some silicone for a flooring job we are carrying out and wanted to match closely. The 4 gentlemen I saw were all polite and helpful and pointed me in the correct way and showed me a colour sheet to match. Will go back very helpful thank you

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

I was so impressed with the knowledge…

I was so impressed with the knowledge and advice given by the stuff at the Poole, Dorset showroom,
My need was to replace an old damaged bathroom tile, while it wasn’t held by CTD, every effort was made to help me source the repair tiles I had hoped for.
Finally I would really recommend the service they offer the customer

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, staff are all very knowledgeable and helpful, I have never had any difficulties at this store. Community based feel and very approachable.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

I didn’t even know this place existed…

I didn’t even know this place existed in Poole until I did a a google search after the usual tile places left me wondering where to go! This company actually offers a service - Terry was knowledgeable, helpful and friendly. Great for trades and the public. I highly recommend.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased tiles for Kitchen

Purchased tiles for Kitchen, brilliant choice, price very reasonable. Staff are very helpful and would definitely recommend to family and friends.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I I would like to recommend CTD Tile showroom Poole, they are always helpful, ready to answer questions and give free advise and even show you other places to buy tiles if they don’t have them. Very good at listening to what you want. Well done CTD

October 18, 2025
Unprompted review
Rated 3 out of 5 stars

Price increases.

Staff here are brilliant , but the new owners are going to run this place into the ground if they don't stop putting price rises on products , floor flex now £20 ex vat. This is a joke . You should be looking after trade as we are a large part of your income, ontop of sending customers your way.. already looking elsewhere for better prices as well as several other tilers I know.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

We visited CTD tiles today to get some silicone sealant that was used in our bathroom.Even though they did not stock what we wanted,they were very helpful and the polite gentleman knew where we could obtain it from and he phoned them to make sure they had the items required in stock.You were so helpful and polite.Will definetly use CTD tiles again.

July 8, 2024
Unprompted review
CTD Tiles - Poole logo

Reply from CTD Tiles - Poole

Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.

Rated 5 out of 5 stars

There is no pressure whatsoever but…

There is no pressure whatsoever but when you need advice it’s there. Also super helpful with deliveries and the finished result it amazing. Thank you team Poole!

March 24, 2023
Unprompted review
CTD Tiles - Poole logo

Reply from CTD Tiles - Poole

Good Morning Thank you for the Great 5 🌟 review & recommendation!
We pride ourselves on making sure that you’re getting the best customer experience possible and we're so happy the team at Poole were there to go above and beyond for you! ✨
We'd love to see your finished project in our customer gallery: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Nikki 😊

Rated 5 out of 5 stars

Excellent Service and Support 👍

I initially chose CTD tiles after seeing some lovely designs on the website. When I visited the showroom in Poole, the staff were incredibly helpful in suggesting colours and shapes to match my new kitchen and went out of their way to help me choose appropriate sample tiles. When I finally made my choice and ordered online, the staff had remembered my preferences in the shop and called me to correct my order (I had mistakenly chosen the wrong colour). The tiles were ready to collect a number of days before the predicted time. I'm delighted with the excellent service and support in person and on the phone from the CTD Tiles Poole team and CTD head office staff via email. Thank you!

April 25, 2023
Unprompted review
CTD Tiles - Poole logo

Reply from CTD Tiles - Poole

Hi Louisa, thank you for your fantastic 5 star review of CTD Poole and our WebTeam!⭐
We strive for our customers to have the best experience, and I'm so happy to hear the Team at Poole were on hand to go above and beyond for you - they really are a fab team! I will pass your comments on and I'm certain they'll be pleased to hear this 😀
We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Many thanks Nikki

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