CTD Tiles - Slough Reviews 16

TrustScore 4.5 out of 5

4.5

Unit 451, 93 Farnham Road, SL1 4UN Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

All staff very helpful, polite definitely recommend coming to this one had a lot more help than other places I went to

Company replied

Rated 5 out of 5 stars

Not sure what I was looking for but a chap called Pete helped me, at first I was blown away with his knowledge but from a personal view felt he was sincere and enjoyed his job. After a while we sorted... See more

Company replied

Rated 5 out of 5 stars

Had pete help me choose my kitchen floor tiles, he was very helpful and knowledgeable, was very friendly and relatable. Worth his weight in gold 100%

Company replied

Rated 5 out of 5 stars

Top top service….thanks for checking that the box ok and no broken tiles!

Company replied


Company details

  1. Tile Store

Information provided by various external sources


Contact info

  • Unit 451, 93 Farnham Road, SL1 4UN, Slough, United Kingdom

  • 01753 537 774

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

All staff very helpful

All staff very helpful, polite definitely recommend coming to this one had a lot more help than other places I went to

June 22, 2023
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Good Afternoon Steven, Thank you for the Great 5 🌟 review & recommendation!
We pride ourselves on making sure that you’re getting the best customer experience possible – Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience; I will pass your comments on to the team at Slough who will be thrilled to hear this and we look forward to welcoming you back to store for any future projects! Thanks Nikki 😀

Rated 5 out of 5 stars

Top top service….thanks for checking…

Top top service….thanks for checking that the box ok and no broken tiles!

June 3, 2023
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Good Afternoon Isobel, Thank you for the Great 5 🌟 review & recommendation!
We pride ourselves on making sure that you’re getting the best customer experience possible – Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience with CTD Colchester! I will pass your comments on to the team at Slough who will be thrilled to hear this and we look forward to welcoming you back to store for any future projects! Thanks Nikki 😀

Rated 5 out of 5 stars

Had pete help me choose my kitchen…

Had pete help me choose my kitchen floor tiles, he was very helpful and knowledgeable, was very friendly and relatable. Worth his weight in gold 100%

April 4, 2023
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Good Morning Matthew, thank you for your fantastic 5 star review⭐! We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the Pete and the team at slough who will be pleased to hear this 😀 We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Many thanks Jodie😀

Rated 5 out of 5 stars

Not sure what I was looking for but a…

Not sure what I was looking for but a chap called Pete helped me, at first I was blown away with his knowledge but from a personal view felt he was sincere and enjoyed his job. After a while we sorted the transaction out to find he was the manager of the Slough store. If only other people were like him it would change the world. Thanks Pete.

December 9, 2022
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Mark, Thank you for such a wonderful review! ⭐ We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and hope to see you again soon! I will pass your comments onto Pete and the Slough team who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😊

Rated 5 out of 5 stars

Very Helpful And Great Customer Service

Had been to CTD to get estimates on tiles for my families porch and was very happy with the results they were able to recommend the tiles due to my preference and were very happy to help out I want to say a big thank you to Craig and Alexander for their help they were both very polite and very helpful during my visit

May 24, 2022
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Good morning, thank you for your wonderful 5 star review! ⭐ We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto Craig and Alexander who will be pleased to hear this 😀 We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Many thanks Gaynor 😀

Rated 5 out of 5 stars

Wonderful tiles, staff, everything!!

Popped in to look for tiles for my new craft studio and had an amazing experience! The showroom is well laid out with plenty of displays and example boards. I was helped by Lyka who was extremely knowledgable with the latest 'IN' colours and trends, I just need to choose which ones I want as there were so many!!
Thanks CTD Slough for making this shopping trip even easier, took the fear out of tile shopping!

May 23, 2022
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Em, Thank you for such a wonderful review! ⭐ We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and hope to see you again soon! I will pass your comments onto the Slough team who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley 😊

Rated 5 out of 5 stars

Excellent team and showroom!

Visited the store as looking to redo our downstairs bathroom. Previously bought tiles from here for upstairs bathroom and was an excellent experience. Had help from Craig and Sandra with ideas and advice with colours, textures etc.
Highly recommend the whole team, 5 star service throughout

May 23, 2022
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Andrea, thank you for your 5 star review and the recommendation! 🌟 Your feedback is really appreciated, the team at Slough are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto Craig, Sandra and the rest of the team who will be pleased to hear this, and we hope to see you again soon. We'd also love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley.😁

Rated 5 out of 5 stars

Was looking to retile my kitchen and…

Was looking to retile my kitchen and bathroom visited the store and was helped abs advise by a chap name Peter brilliant and full of helpful tips and advice could not recommend more highly store also very clean what shocked me for a store of this type

May 23, 2022
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Johnathan, Thank you for the fantastic five star review and recommendation⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto Peter and the Slough team, who will be pleased to hear this. Thanks Keeley 😊

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff - as a complete DIY novice, this was much appreciated! The manager was very knowledgeable with the products and was happy to spend the time with me! Great selection of choices too. Recommended !!

May 23, 2022
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Nicki, thank you for your wonderful 5 star review and recommendation! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the team at Slough who will be pleased to hear this 😀 Thanks Keeley

Rated 5 out of 5 stars

The store is very clean and the staff…

The store is very clean and the staff are really helpful. The manager seems very knowledgeable on the products and was happy to talk me through what I needed and spend time with discussing this with me, including things that I was not aware of what I needed.
Overall I was very happy and would definitely shop there again.

March 8, 2022
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Roger, thank you for your fantastic 5 star review! 🌟 We take pride in always providing an excellent customer service, and always ensure we help as much as we can!😊 It is great to hear the Slough team able to help with your enquiry, I will pass your lovely comments onto the team, who will be pleased to hear this! We hope to see you again soon, many thanks Keeley. 😀

Rated 5 out of 5 stars
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Good Morning, thank you for your 5 star review! It is great to hear, I will pass on your comments to our Web Sales team! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx 😁Thanks, Gaynor

Rated 5 out of 5 stars

I visited CTD to help decide what tiles to use for bathroom overhaul

I visited CTD to help decide what tiles to use as part of my bathroom refit .
I was pleased with the displays of tiles available and found it easy with staffs input to decide on all wall and floor tiles.
I placed order at very competitive rates and all tiles were ready for collection in 2 days. ( they can deliver but I chose not to take that option).
Quality of chosen tiles ( Natural Bone) were fantastic and gave a superior finish. After completion I had 4 boxes over ordered by my miscalculation. Full refund provided no problem as in 28 day period.
Overall experience very good and cannot fault any part of the process.

December 8, 2021
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Good morning, thank you for your wonderful 5 🌟 review! Your feedback is really appreciated, the team at Slough branch are committed to providing our customers with excellent customer service. I will make sure your comments are passed onto the team. We would love to see your finished results in our customer gallery. https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thank you Keeley 😀

Rated 5 out of 5 stars

Peter has been so amazingly helpful

Peter has been so amazingly helpful. Great service, great value, would highly recommended CDT. Looking forward to seeing the tiles installed. Thanks

October 6, 2021
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Vicki, thank you for your wonderful 5 🌟 review and your recommendation! Your feedback is really appreciated, the team at Slough branch are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team. We would love to see your finished results in our customer gallery. https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thank you Gaynor 😀

Rated 5 out of 5 stars

Easy online orderingTiles

Easy online ordering. Good communication. Easy collection from store

February 27, 2021
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi Malcolm, thanks for your review, this is great to hear! Thanks, Jamie

Rated 5 out of 5 stars

All good,as usual

All good,as usual, especially considering covid

February 6, 2021
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi, I'm so pleased to hear that our team at Slough were still able to help you safely. We hope to see you again! Thanks, Jamie

Rated 5 out of 5 stars

Excellent service

September 21, 2020
Unprompted review
CTD Tiles - Slough logo

Reply from CTD Tiles - Slough

Hi, thank you for your feedback. It's great to hear you were pleased with our online delivery service and hope you're just as happy with your finished results. We hope to see you again! Thanks- CTD

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