CTD Tiles - Southampton Reviews 7

TrustScore 3.5 out of 5

3.4

Unit 1 Helical Trade Centre, Millbrook Road, SO15 0AD Southampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Wow, I’ve used CTD in the past in various areas but was blown away by the Southampton store today, it was immaculate, well stocked and amazing range of tiles. I was greeted by Matt who was rushed off... See more

Rated 5 out of 5 stars

Went into CTD to discuss options for kitchen tiles. Was greeted by the friendly Matt T who used to a professional timer himself and gave me great advice and recommendations on what to purchase. I rare... See more

Rated 5 out of 5 stars

Upon arrival, I was greeted by Matt T (Store manager) and can’t express how helpful he was from start to finish. I saw a tile that was unfortunately discontinued and Matt made it his priority to find... See more

Rated 5 out of 5 stars

Went for some tiles for a renovation and Matt T literally sorted me out with everything excellent knowledge and what a cracking bloke. Definitely will be back


Company details

  1. Tile Store

Information provided by various external sources


Contact info

  • Unit 1 Helical Trade Centre, Millbrook Road, SO15 0AD, Southampton, United Kingdom

  • 02380 775 255

3.4

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I believe CTD has gone into…

I believe CTD has gone into administration. I ordered tiles online to collect from the Southampton store , 2 weeks later I had still not had confirmation that I could collect so I phoned them and was told the item was no longer available . I googled the company and looks like they went bust 2 days after I had ordered online . We are trying to match a bathroom tile in a new build , but now looks like we are going to be out of luck. It really makes my blood boil when a company lets you order something online which says it’s in stock to then be told it’s not available .

August 3, 2024
Rated 4 out of 5 stars

Easy to select and order

Easy to select and order; great product. Shame they don’t deliver to the Isle of Wight though

February 23, 2024
CTD Tiles - Southampton logo

Reply from CTD Tiles - Southampton

Hi Sean, Thank you for taking the time to review your experience at CTD and thank you for the 4 star rating. We appreciate all feedback and we will take your comments regarding deliveries, into consideration going forward. Thanks again, CTD tiles.

Rated 5 out of 5 stars

Wow CTD Southampton

Wow, I’ve used CTD in the past in various areas but was blown away by the Southampton store today, it was immaculate, well stocked and amazing range of tiles. I was greeted by Matt who was rushed off his feet but still managed to see everyone in the shop with a happy face and wealth of knowledge, what an assist you have there! I will definitely be using the Southampton store from now on and will be recommending all of my friends and family to do the same.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

CTD and their staff are superb!

Went into CTD to discuss options for kitchen tiles. Was greeted by the friendly Matt T who used to a professional timer himself and gave me great advice and recommendations on what to purchase. I rarely write reviews but if you’re after tiles CTD is well worth a visit. Great service and reasonable prices.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Matt was a breath of fresh air

Matt was a breath of fresh air. He knew which tile was the right one for our job and helped us decide on a tile. He was extremely knowledgeable and nothing was too much trouble. Thanks Matt for all you help and professionalism.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

My experience at CTD Southampton

Upon arrival, I was greeted by Matt T (Store manager) and can’t express how helpful he was from start to finish. I saw a tile that was unfortunately discontinued and Matt made it his priority to find me an alternative which he succeeded in. I’m over the moon with the whole process and can’t recommend Matt and the rest of his team enough!

June 6, 2023
Unprompted review

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