Just been in to order our tiles from the branch in Sunderland. Michael and his boss were outstanding! Patient and informative with great advice. No pressure sales chat at all. Large choice of tiles an... See more
Company replied
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We have been using CDT tiles for the last 5 years since renovating our house, we got all of our tiles from CDT. We’re now on with another renovation and will be getting all of our tiles from here as w... See more
Company replied
Excellent customer service from the A Team
Company replied
Friendly, straightforward and prompt with ordering in the tiles I wanted. Very good value and even brought the tiles out to the car.
Company replied
Company details
Information provided by various external sources
Contact info
Brooke Street, SR5 1BN, Sunderland, United Kingdom
- 0191 567 1333
4.3
Excellent
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Just been in to order our tiles from…
Just been in to order our tiles from the branch in Sunderland. Michael and his boss were outstanding! Patient and informative with great advice. No pressure sales chat at all. Large choice of tiles and have a sample to match up with carpets. They are also storing the tiles for me till the job can be done!!! Amazing customer service will definitely recommend and be back.
January 14, 2023
Unprompted review
Reply from CTD Tiles - Sunderland
Hi Laura, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Sunderland are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments! Thank you Jodie. 😊
Great buy very happy
November 28, 2022
Reply from CTD Tiles - Sunderland
Hi Leica, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and that everything went to plan on your collection at the Sunderland branch! I will pass your comments onto the web team at Sunderland branch who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor
Great experience
Friendly, straightforward and prompt with ordering in the tiles I wanted. Very good value and even brought the tiles out to the car.
October 19, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Good morning Mel, thank you for your 5 star review! 🌟 The Sunderland branch really are a great bunch and always make sure our customers are well looked after during every visit! 😁 I will pass your lovely comments onto the Sunderland team, and we hope to see you again soon! Many Thanks, Keeley. 😊
We have been using CDT tiles for the…
We have been using CDT tiles for the last 5 years since renovating our house, we got all of our tiles from CDT. We’re now on with another renovation and will be getting all of our tiles from here as well nothing is a problem all the staff are great have no problem recommending them to anyone
August 18, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Hi Kay, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Sunderland are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments, and we really appreciate your business over the years! Thank you Keeley. 😊
Happy with my tiles
Happy with my tiles, good service, I would definitely buy from them again
August 11, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Hi Adam , thank you for your 5 star review! 🌟 We are really pleased to hear the team at the Sunderland branch were on hand during your visit and provided an excellent customer service! I will pass your comments onto the team, who will be pleased to hear this. We look forward to seeing you again and we'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😊
Fantastic Service from the lads at…
Fantastic Service from the lads at sunderland store. Nothing was to much trouble. Sample tiles ordered for me to try and match up what I already have. All questions answered... highly recommended
August 3, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Hi Caz, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Sunderland are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments! Thank you Keeley. 😊
I visited this store twice
I visited this store twice, the first time I looked at tiles and went elsewhere to look and realised that CTD had the best choice. I then went back and and was asked if I needed any help to which I said no I was just looking, this guy said well if you need help my name is Louie. I thought this was great because I hate pushy salesmen. In the end I needed to ask some questions and I was helped by Louie and another called michael. They were both very helpful and knowledgeable, and my delivery was on time. Top marks to these guys
July 11, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Good morning, Thank you for such a wonderful review! 😀 We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and hope to see you again soon! I will pass your comments onto Louie, Michael and the rest of the Sunderland team who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley. 😊
I use ctd regularly and can not fault…
I use ctd regularly and can not fault the products or service. 10/10
June 15, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Hi Daniel, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the team at Sunderland who will be pleased to hear this 😀 Thanks Keeley
Excellent customer service from the A…
Excellent customer service from the A Team
June 15, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Hi Marsha, Thank you for the review⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto the Sunderland team, who will be pleased to hear this. Thanks Keeley 😊
Good service off the sales lads at…
Good service off the sales lads at Sunderland
June 14, 2022
Unprompted review
Reply from CTD Tiles - Sunderland
Hi Ian, thank you for your wonderful 5 star review! 🌟 The Sunderland team really are a great bunch and always ensure to go the extra mile to help out! I will pass your comments onto the team, who will be pleased to hear this and we hope to see you again soon thanks Keeley. 😊
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