My first visit to CTD whilst looking for floor tiles for my kitchen. Staff were extremely helpful and friendly whilst never being intrusive whilst we made our choice from a great range of products. Ha... See more
Company replied
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We’ve used CTD Weston for large flooring projects in the past and so we knew we wanted to use them for tiles whilst we renovate our bathroom. The selection, value for money, help and expertise availab... See more
Company replied
Have been using CTD Weston for a few years now, they have great products, and are very knowledgeable. I recommend them to all my customers who want to buy tiles . Their service is great and pretty wel... See more
Company replied
Such helpful staff. Helped me choose tiles and the grout and extras I needed for my job. I have used this shop before and always find the staff friendly.
Company replied
Company details
Information provided by various external sources
Contact info
Unit A, Phillips Road, BS23 3UZ, Weston-super-Mare, United Kingdom
- 01934 628 378
3.9
Great
37 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from CTD Tiles - Weston-super-Mare
Thank you for the feedback, Michael. I have spoken to the web team, and I understand that due to a technical issue you order did not come through to be processed. This is not an issue that has occurred before, but we will take steps to ensure this does not happen again. I apologies for the issue and we hope to have the chance to supply you with tiles again in the future. Thank you- CTD Tiles.
Very Good Experience
My first visit to CTD whilst looking for floor tiles for my kitchen. Staff were extremely helpful and friendly whilst never being intrusive whilst we made our choice from a great range of products. Having now laid the tiles we were just delighted with our choice, one very happy wife, and the staff were equally friendly and helpful when we returned one unopened pack at end of operations. I rarely write these reviews but product and helpful and friendly staff warranted a bit of well earned praise. This will be my first port of call for future needs. Well done.
June 8, 2023
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Good Afternoon John, Thank you for the great 5 star review and the recommendation 😊
We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and look forward to see you for your next project! I will pass your comments onto the all the team at Weston who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Nikki 😊
Such helpful staff
Such helpful staff. Helped me choose tiles and the grout and extras I needed for my job. I have used this shop before and always find the staff friendly.
April 24, 2023
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Goof Afternoon Emma, Thank you for your 5 star review! 🌟 So happy to hear you were provided excellent customer service during your visit, our staff at the Weston branch and across the group are so happy to help with your projects and selections - their knowledge and eye for style is second to none; I will pass your comments onto the store.
Thanks Nikki 😃
CTD Weston are really professional and helpful. Excellent range.
We’ve used CTD Weston for large flooring projects in the past and so we knew we wanted to use them for tiles whilst we renovate our bathroom. The selection, value for money, help and expertise available is excellent. The guys are friendly, professional and knowledgeable. Ashley was incredibly helpful and I definitely recommend them.
December 2, 2022
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Good morning Michelle, Thank you for the fantastic 5⭐Review! Our staff really are superstars when it comes to making sure that you get everything you need and more! You can always count on us to deliver outstanding customer service every time. Thank you for your recommendation and we hope to see you again soon! Thanks Gaynor 😀
TM Heating and Plumbing SW Ltd
Have been using CTD Weston for a few years now, they have great products, and are very knowledgeable. I recommend them to all my customers who want to buy tiles . Their service is great and pretty well always have normal stock there, and if special products are needed it arrives quickly .
November 5, 2022
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Good morning, Thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve had a great experience with CTD Weston! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team who will be happy to hear this and thank you for your continued support over the years! Thanks Gaynor 😀
Very good service-items received at…
Very good service-items received at local branch ahead of estimate, so we were able to complete job earlier than expected. Very pleasant staff at your Weston branch.
October 21, 2022
Reply from CTD Tiles - Weston-super-Mare
Good morning, Thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve had a great experience with CTD Weston! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team who will be happy to hear this and we hope to see you again soon! Thanks Gaynor 😀
Excellent service Lee
Thank you so much to Lee and the team for helping me choose amazing tiles . The service was excellent
October 20, 2022
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Good morning Angela, thank you for your 5 star review!🌟 Lee at the Weston-super-mare branch really does make customer service a five star experience! I will pass your comments onto Lee and the rest of the team who will be pleased to hear this, and we hope to see you again soon. Thanks Keeley.😊
Very good range of tiles
Very good range of tiles , knowledgeable staff.
Even helped to put my tile order into my car , as they were heavy.
October 18, 2022
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Good morning Sheila, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Weston-super-Mare are committed to provide our customers with excellent customer service.😁 I will make sure your comments are passed onto the team, they will be pleased to hear your comments, and we hope to see you again soon! Thank you Keeley. 😊
Great quality product
Great quality product, good value and excellent customer service. We spoke with assistant manager, who was very helpful dealing with our enquiries and making suggestions. Would definitely recommend this store.
October 10, 2022
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Good afternoon Kerry, thank you for your wonderful 5 star review and recommendation! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the team at Weston-super-Mare who will be pleased to hear this 😀 Thanks Keeley
Great service and high quality product
July 9, 2022
Reply from CTD Tiles - Weston-super-Mare
Good morning, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻! I will pass your comments onto the web team and Weston-super-Mare branch who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley😁
Jamie and the team were great in…
Jamie and the team were great in helping us choose tiles to go behind wood burner. Had lots of ideas and really helped us make a great final decision. Will only use from now on and certainly recommend.
May 28, 2022
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Hi Richard, thank you for the fantastic five star review! 🌟 We know that top top service can make all the difference that's why we'll always try to know your socks off by going above and beyond. 🧦 I will pass your comments onto Jamie and the rest of the team at Weston-super-Mare, who will be delighted to hear it! Thanks Keeley. 😁
Excellent advice and service.
Our fitter reccomended this store when we were choosing tiles for our bathroom. Jamie and Lee have been excellent from help choosing the tiles and colour of grout. They were helpful with advice and delivery options. Nothing was too much trouble for them. Definitely would reccomend to the public as well as the trade.
May 4, 2022
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Hi Nicki, thank you so much for your 5 star review! 😊 At CTD we always want to help our customers out the best we can and it's great to see that Jamie and Lee are good examples of that. I will pass your comment onto them. 😁
Great quality and price guaranteed…
Great quality and price guaranteed every time. We have visited this branch to purchase tiles for every room we’ve done in our house and always had great experiences. The manager, Jamie is always very friendly and helpful and happy to answer any questions. Highly recommend.
December 4, 2021
Unprompted review
Reply from CTD Tiles - Weston-super-Mare
Good Afternoon, thank you for your fantastic review! It is great to hear Jamie and the team at Weston-super-mare are always on hand to help and provided excellent customer service, as always! I will pass on your lovely comments to Jamie, thanks again for your continued support.
Gaynor 😀
Easy to order and delivered on time
Easy to order and delivered on time. Also, good backup support over the phone.
October 4, 2021
Reply from CTD Tiles - Weston-super-Mare
Hi Mark, Thank you for the fantastic 5🌟review! Its great to hear that you found the online ordering system easy to use and that the staff also provided support over the phone when needed, I am also pleased that the staff at your chosen collection branch were also on hand to assist with your order. Thanks Gaynor 😀
The staff were very helpful.
The staff were very helpful as the tiles available had a different finish that didn't look like the ones I originally wanted. A full refund was given and the tiles were returned. I will return to choose an alternative style.
September 27, 2021
Reply from CTD Tiles - Weston-super-Mare
Hi Paul, Thank you for the 5🌟Review, We are glad to hear that the team at Weston branch were on hand to help you choose an alternative style and sort the refund without any fuss! I have passed your comments onto the team and they are pleased to hear this. We'd love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx thank you Gaynor 😀
Reply from CTD Tiles - Weston-super-Mare
Good morning, thank you for your 5 star review! ⭐ It's great to hear that you used the online service, and the team at Weston-super-Mare were able to assist with your order. I will pass your comments onto the Web team and the Weston-super-Mare team! Thanks Keeley 😊
Great service and staff.
July 22, 2021
Reply from CTD Tiles - Weston-super-Mare
Hi Kevin, thanks for your 5⭐ review, this is great to hear! I have passed your comments onto the branch. Thanks, Gaynor
Excellent 5 star
Easy to order on line delivered next day guys we’re helpful polite and knowledgeable even put tiles in car without asking would recommend
Highly
July 20, 2021
Reply from CTD Tiles - Weston-super-Mare
Hi, thank you for your 5⭐review. I'm so pleased to hear the team were on hand to help from beginning to end of your tiling project! I've passed on your comments to the store and the web team, who will be very happy to hear it. Thanks Keeley. 😁
Great service
Very quick delivery to the shop. Really nice staff. I would recommend 100%.
May 29, 2021
Reply from CTD Tiles - Weston-super-Mare
Hi Marta, thanks for your review. It's great to hear your order arrived quickly! We hope to see you again. Thanks, Jamie
Order was handled promptly and received…
Order was handled promptly and received a call to say it could be collected early, when I arrived the order was all ready and was all loaded into my car for me.
April 7, 2021
Reply from CTD Tiles - Weston-super-Mare
Hi Stephen, it's great to hear our click and collect service was so quick and easy for you! We hope to see you again. Thanks, Jamie
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