Crisis and Trauma Resource Institute Reviews 198

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Our facilitator Janelle was amazing! Very supportive, engaging and respectful! Our group was small but they were comfortable to discuss and debrief with. The material was delivered well and held a lo... See more

Rated 3 out of 5 stars

One of the webinar I bought about Trauma-Informed Leadership by Randy Grieser was not a good one. It was not informative nor insightful, not much information there. Also, the speaker did not control h... See more

Company replied

Rated 5 out of 5 stars

Everyone here including the trainers are super helpful and kind. I do appreciate the fact that the trainers have been in the field for so many years. You can tell by the teaching atmosphere they provi... See more

Rated 5 out of 5 stars

The on demand workshops are easy to access and the online manuals help keep you on track. When something resonates, you can rewind and watch again. I just finished BPD and it was educational and very... See more

Company replied

Company details

  1. Training Centre

Written by the company

We envision a world where everyone is trauma-informed. We provide training, consulting, and free resources in the areas of trauma, mental health, counselling skills, and violence prevention.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

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Rated 4 out of 5 stars

That i got to learn more tools to work…

That i got to learn more tools to work with my clients. It was a pleasure also to meet people different agency's and community and I've learned that i'm not the only one that went through bad brad

November 26, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for sharing your experience! We are glad that you had a good experience with us. We look forward to seeing you again soon!

Rated 4 out of 5 stars

I appreciated all the information

I appreciated all the information. Lots of practical examples.

November 20, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We're glad that the examples we provided were helpful to you. We hope to see you again in the future!

Rated 5 out of 5 stars

Fantastic resource

Fantastic resource, and I return for refreshers often. Only suggestion would be to have a date stamp on the webinars, as I submit them for my CE credits and they aren't arranged by date! It would save me having to track the ones I've done already...thanks!

November 12, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the amazing feedback! We value your continued support. Your suggestion is greatly appreciated and will be passed along to the appropriate department!

Rated 3 out of 5 stars

Issues with tax exemption invoices

Registrations were going well until we starting having issues with the tax exemption invoicing. I have had to request tax free invoices be sent back to me for payment and then keep receiving emails that my training is not paid for when it has been and is indicated paid on the website. Not sure what is happening, if there is a new process but it has not been indicated to me.

November 13, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet your expectations. Please reach out to us at Training@ctrinstitute.com so we can learn more and make it right.

Rated 5 out of 5 stars

the facilitators were amazing

the facilitators were amazing. The material was very informative and the way it was presented was perfect. I would definitely be recommending the workshop to my supervisors and coworkers.

October 28, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the great feedback! We're thrilled to hear that you found the facilitators and material so valuable. We appreciate your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

Review

This was a very good group. Very good discussions. Lots of breaks which helped keep my concentration on the material when it was being facilitated. The facilitators made the material interesting and easy to understand.

November 1, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the feedback! We are glad that you enjoyed the discussions and had a good experience with our facilitator. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Lots of good information.

Lots of good information.
Lots to digest.

November 14, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the review! We are glad to hear that we were able to provide you with good and helpful information. We hope to serve you again soon!

Rated 4 out of 5 stars

Worthwhile Training

Thefaciliatoir was very good at rolling out the information. The cohort was engaged. I learned so much about my own style and others.

November 12, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the feedback! We are glad that you were able to engage with the material and learn more about yourself as well as other participants. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Excellent training

This was excellent de-escalation training. I really appreciated how thorough Shelly was when explaining things. I appreciated her relatable and relevant real life stories. Collaborating through break out room activities was very helpful to learning the techniques, as was hearing other people's perspectives. The self evaluations were also great for bringing self awareness, which is imperative to knowing what we need to work on.

November 5, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the amazing feedback! We are glad that you had a good experience with our trainer as well that the material. We hope to see you again soon!

Rated 5 out of 5 stars

The facilitator was amazing!

The facilitator for the vicarious trauma workshop was amazing! She had significant experience that helped her relate to a variety of contexts. The information presented and engagement with other attenders through breakout rooms made for an engaging experience.

November 3, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We're thrilled to hear that the facilitator's experience and the workshop format made for an engaging and valuable session. We appreciate your input and look forward to seeing you again soon!

Rated 5 out of 5 stars

Quality which is affordable and accessible!

A training of high quality content presented clearly and succinctly. It is also affordable and accessible, making it convenient for the learner to complete at their own pace. What’s there not to like …

October 28, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the amazing feedback! We are glad that you had a positive experience with us. We hope to see you again in the future!

Rated 4 out of 5 stars

Pretty solid set up

Pretty solid set up, helped me get quick and good workshops. Good deals to bulk buy courses and for associations as well.

October 29, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your review! We are happy to hear that you were able to receive excellent services and look forward to seeing you again soon!

Rated 4 out of 5 stars

It was quick and efficient to register

It was quick and efficient to register

November 1, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the feedback! We are glad to here that you enjoyed our registration progress. If you think someone else could benefit, feel free to share your experience with them.

Rated 5 out of 5 stars

Great de-escalation training

I thought the person leading the training with excellent. It was practical and easy to understand.

October 23, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We're happy to hear that you found the training practical and easy to understand. We appreciate your support and look forward to continuing to provide great experiences!

Rated 3 out of 5 stars

I still don't know where my February…

I still don't know where my February course is

October 23, 2024
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Reply from Crisis and Trauma Resource Institute

We’re truly sorry to hear about your experience and we want to make things right. Please contact us at Training@ctrinstitute.com so we can address your concerns directly

Rated 5 out of 5 stars

Lots of good information sent out to create awareness of programing. The information provided through CTRI is helpful.

The information is helpful in supporting clients and the emails for upcoming workshops is helpful.

October 28, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We are happy to hear that you found the information we provided helpful. If you think someone else could benefit, feel free to share your experience with them.

Rated 5 out of 5 stars

When there is any problem

When there is any problem, the staff are very helpful. Also, it is I useable website.

October 27, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your review! We are happy to hear that you had an excellent experience with our staff and our website. Your feedback means a lot to us, and we’re glad we could meet your expectations.

Rated 4 out of 5 stars

The Dementia webinar was good

The Dementia webinar was good. For students and practitioners more advanced information would be welcome. Overall very well done.

October 27, 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for the amazing feedback! I will make sure to pass your suggestion along to our content team. Your feedback means a lot to us and we're glad we could meet your expectations.

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