While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Internet Service Provider

Written by the company

Cubbit aims at creating a more secure and sustainable Internet starting from the cloud industry.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Highway robbery, cubbit.io! (--_--)

I messaged them numerous times about getting my money because Costco does better, they keep messaging me about the shipping details and the reward type details because they have no interest in doing so.

More details please reach me out PERSONALLY and as DISCREETLY as I don't have the leisure and the time to spell out it out one by one.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Cubitt to B2B improvement

Cubbit's technology enables companies to offer S3 solutions, changing the paradigm and approach. It ensures that SMBs can have dedicated S3 space while maintaining data sovereignty. DS3Cloud provides IT integrators (like ours) the ability to enhance their B2B offerings while ensuring resilience and significantly reducing costs for their customers. Scalability, resilience, and security without compromise or hidden costs. Managing and offering solutions for customers with different needs, such as backup, disaster recovery, data lake & AI, and archiving, from a single, simple dashboard is a significant advantage.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient S3 compatible storage

Very efficient S3 compatible storage. We use Cubbit DS3 for hundreds of TiBs in dozens of buckets without any hassle. Simple to set up from the console, even if you have to set immutability or access rights.

- cloudfabric-

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Distributed Storage for Digital Trasformation Processes

AWTech has found in Cubbit the ideal technological partner to integrate its AWDoc document system with an innovative and high-performance S3 distributed storage system.
There are many reasons to integrate your software solutions with Cubbit: ease of administration; control panel for system management and administration; standard S3 interface; competitive costs and not dependent on I/O operations; data guarantee in the European territory; Security and data protection.

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Cubbit is broken to the core.

Cubbit is broken to the core, nice idea but so badly implemented and such poor quality software, that you cannot rely on being able to access your data once uploaded. The "Support" is a joke and they don't care and just fob you off, they don't understand the issue and are not able to give you any help at all. Don't waste your money. Use any other service but not this one, I have lost Hundreds of GB of data from what they describe as the "safest place to store your files", this is completely incorrect

November 8, 2023
Unprompted review
Rated 4 out of 5 stars

Have had the Cubbit for a few years and strongly recommend for those that want to control their cloud data

Have had the Cubbit for a few years. Was initially a bit of a challenge (which is probably what other were commenting), they have added functionality including app for iPhone and Apps for computers (macOS and Windows). I don't use Android so can't speak to that. Uploading and sharing files is easy and works just like dropbox, OneDrive or Google Drive. Only issue is the uploading and downloading function is slow with all the encrypting and block chaining. But they are rolling out a new update that will speed things up dramatically. Leaving the unit plugged into router and on all the time is a non-issue as it doesn't use much energy and there is nothing to do from a user perspective. And if one has to pay for 1 TB of cloud storage, having this "free" simply to buy and contribute the 1 TB (or more) seems like a no brainer. And if you don't want to continue, you can use the device as local 1 TB drive. Overall, I if you don't want the big data companies controlling data on their servers and billing you for recurring subscriptions and yet still want a "cloud storage" function with ability to share and access via multiple platforms, this works well. PS. Customer support is ok - provided 9 to 5 via email from Italy so not a 24/7 service at the moment.
Biggest concern is that some Private Equity firm or Tech firm will buy this and then convert it to a subscription service....
Overall - I like this and am happy to support.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Update fried my computer

Kickstarted this project, paid a high price for a unit and because I believed in the project.

Even though the UI worked sometimes to upload files to the cloud it was super slow, I was never able to download anything back from somewhere else nor were my friends when I used a sharing link.

I always kept the thing plugged in and updated just in hope that one day it would be useful and the project would take off. But it never did.

Just 1-2 days ago I got a survey from Cubbit to know if I would recommend their product, on which I said no and gave the lowest scores. The survey also asked for my Cubbit account.
Today my computer got fried after a Cubbit update that had a mandatory CPU restart and won't start anymore. Kind of odd that it's working fine since years and that the moment you take an update from them after having rated them badly in a survey you suddenly get an update which kills your computer.

I've disconnected my unit and would consider it malware at this point.

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

Nice idea but nothing works

Nice idea, unfortunately nothing seem to work as expected. Web app can't upload file bigger than 200 mb, desktop app doesn't upload anything but folders.
Their Help center is only capable of telling you to wait for the next upgrade of the software, but every time it's the same story.
Don't waste your money, buy a nas for the same price.

April 22, 2022
Unprompted review
Rated 1 out of 5 stars

Doesn't work as advertised

Cubbit have great promo videos and vast potential (if it works), but be advised... I bought a 4TB Cubbit Cell in August and I've just arranged to send it back under their 30 day trial! This is not a working product. Still in early development, not that they advertise that in a predominant place! I tried backing up 600GB of data from my mac, 4 days later and it had only completed 32gb... at that rate it would take 2 months to complete... if my mac died, it would therefore take me 2 months to be back up and running! I have 2 other computers to backup as well. If like me you're wanting to back up your whole computer, forget it, it can't do that. It uses a single folder location on your computer that you have to place your files into, so pretty much useless as a real backup system! The Cubbit app is well thought out and easy to use, however, on my mac (Mac OS Mojave) it kept closing on its own and without any warning, no error messages, it just closes, which became worse after tech support told me to upgrade the cubbit app to v9.03 - because the app kept closing it means no backup at all was happening. The Cubbit Cell unit itself is a very cheap plastic unit, I was expecting a better build quality for the price paid. I think this tech could be great, if it worked as advertised, but they're nowhere near ready. They should have a clear warning that this is a beta system (at best) and doesn't quite work correctly at this time. Their tech support was fine, most emails were responded to and handled quickly. I don't like writing negative reviews, but having spent almost €500, you'd expect the thing to work! My advice would be to wait 6-12 months before purchasing, unless you only have a few photos you want to backup, in which case it would be cheaper (free) to use Dropbox or Google drive.

September 30, 2021
Unprompted review
Show reviews in all languages. (22 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look