Cuboshomes Reviews 

This agency are professional scammers - never pay them a deposit. They have a tried and tested model of picking any random thing in the house and charging you a random amount of the deposit, without even notifying you - It happened to many of my friends as well, same thing with the same agency

DO NOT recommend Cubos Naz Country Stay in Alhaurin el Grande, if you are clean, like to be able to use internet in your privacy. The fake grass in front of the mobile homes was very dirty for 3 days that i managed to stay there. Cigaret buts, small pieces of trash and even a piece of onion laying next to my entrance door and didn't get cleaned once in 3 days. The advertisement for having wifi connection in the house was false as inside the house there was no connection. You had to go out of the house, be near the main house without any privacy (as there are other people around), so there is no way to work and/or have private calls/meetings online. The blankets were stuffed away into the cupboard in a messy way and not folded neatly. No sunbeds around the pool nor sunshades, peaople were lying o the ground. The road to the property from the highway is a dust road with huge holes, so must drive 20km/h not to break the car and you need a carwash each time you move somewhere. Next to the property there is a building site, so big trucks are passing the garden very often (and behind your house), so it's not a peaceful bliss and birds singing as advertised. After complaining and leaving 3 days earlier than i planned, i asked for a refund because of all above mentioned, they said that all of that didn't render the place inhabitable. I needed to work online, to be able to use wifi in my own privacy and that surely made the stay impossible. Also, being a very clean person, i don't like to live surrounded by trash, constant noise and no option for private conversation. Surely never going back and not suggesting anyone who is at least half decent person.

We spent 2 weeks in Spain and had to leave a deposit of 300,00 Euro. We didn’t get this money back as it was told, that we had stolen a duvet. (We didn’t!) we are fighting more than 6 weeks - but no answer and no refund. Please, if you ever book an apartment make pictures and a list of every single object and let it countersign by the person who represents Cuboshomes - even it takes a lot of time! They won‘t refund you the deposit!

Terrible coustumer service. Redundant questions and no problem solving ability. Just book somewhere else..

Juan met us upon arrival and was very helpful.

Not to be trusted company. The house was old and dirty. After leaving the host tried to get more money out of the booking by sending a false accusation of things being broken. We did not break anything and left the house in the same bad condition as we found it when we arrived. Please don’t book houses with this conpany.

Pics on website didn’t reflect the villa we booked.
Broken tiles, dirty pool smell of sewerage no water, no response from Cubo. All responses via AI
Very disappointed

Probably the worst travel company I have ever had to deal with !! Service shocking , communication shocking we arrived at our villa and the pool was dirty , the house then got infested with woodlice and they failed to do anything about them over then tell us to leave. They then told us we could move
To a 4 bed villa only to find it was a 3 bed and they wanted an extra £500 for the extra bedroom. We said no and retuned back to the villa we had paid for and were told we could not do this and were not interlude to a refund. 100’s of issues with the villa and none of them were dealt with!!

Everything was as expected or better. Despite being told we were expected to throw out garbage bags, owner offered to do it for us on our day of departure. Owner was friendly and assisted in changing the cas cannister in the kitchen. Furthermore, owner offered homemade gazpacho. Deposit was paid back without issue and we were given a house tour when we arrived. The pool was well-kept and cleaned at least every other day. The only issue was a slightly unreliable wifi connection but the 4/5G data coverage was fine for the area. I have nothing negative to note, it was a great experience.

Very bad communication:
- Clarified upfront if the Internet is fast enough for working (Video calls etc) at the finca. Answer was yes. Reality 5mbit down 2 mbit up. -> Additional costs: Starlink 400€ + 70€ contract
- Clarified upfront that i will have changing guests. This would be fine. Reality: Manager of the finca wasn't aware and blamed me for letting in to many people. We were mostly below the booked capacity of 4 persons. Only 3 nights, where we was 5 persons. This was payed extra (10€ + tax per night -> 40€ more)
- Deposit (300€) not payed back, because I used to often the washing machine for cleaning the blankets. Reality: Used the washing machine 8x in 4 weeks.

Please avoid appartements and fincas of this company so you can really enjoy your vacation and don't get stressed from this bad behavior.

The most disgusting company I have ever dealt with. An absolute scam!! Avoid this company at all costs!! Do not go anywhere near this company I’m warning you now!!! Firstly they charged us a late fee when we were delayed we explained that obviously was not our fault but arrived to our holiday home with complete hostility. Secondly while we were there the washing machine blew up, so you would think that’s the owners responsibility it was there to be used and we only used it once and it nearly caught on fire but no this company tried to charge us for this as well. Then the absolute cherry on top is that I paid the deposit in British pounds directly to their representative. The company then lied and said I paid in euros I have evidence to support I paid in pounds but they took no notice so they pocketed the extra and called me a liar. When I asked for my deposit back of £60 they tried to get me to sign a contract saying I wouldn’t write anything bad about them otherwise I would be fined £10000. Have you heard anything like this a company threatening you and holding you to ransom to sign something like that for a refund that is legally mine. Please avoid at all costs!!

They charged us 50 euros for leaving clean dishes in the dishwasher

Recently stayed in an apartment managed by cubos homes, we phone them and asked when we would get clean bedding and towel, they told us we never said you would get clean bedding and towel, we explained we was there for a month, they said they would phone us back, they never did.

Seems that Cuboshome are cheating customers almost every time. Very nice once you order, but after taking your payment their service does not exist. They do not check houses we naively tourist rent from them. We rented house in Coín name Casa Rural Vista Montana . On arrival were welcomed by Cubos employee Cristina. She was extremely in a hurry to go home. We discovered serious problems with hundreds of bees around pool, which was impossible to use the pool. We had 3 small kids and it was just dangerous. Cubo’s Cristina once we mentioned problem, answer “It is normal”, turned around and left. We got in contact with owner and same rude answer!!
I could not believe it. We had to leave without having other option to stay. It was very clear and I expected refund. Got answer from Cubos Mohamed Sadik, that insects are normal in Spain, forget all about refund!!!
My advise do not use that provider. That take your money and do not care about your spoiled vacations.

Beware this company! They operate as a scam. They list properties which are not available and after receiving your payment will not refund your money. They pretend to offer support and other properties in lieu of the one you reserved. I was left with no holiday home and no money. BEWARE! Stay away from this company.

Rented Villa Dovecote at Las Delicias
Coín (Málaga)
Villa looks good on the surface but does need some TLC, the pool was very good though.
Main complaint was no freezer and no BBQ, we did end up purchasing a small BBQ not something you expect to have to do when you rent a holiday villa in Spain.
Did not expect that the fridge would not have a least a freezer compartment.
No waste bins in bathrooms.
No information in the property on the local area and that is something we have never come across in all our years of renting villas.
The property seemed sterile, without the normal touches you find in a holiday villa, and unloved.
We did ask for some drying cloths as there were none in the property but they never appeared.
In all a very disappointing experience, due diligence next time on appliances in a property.

Marbella 2024
Cubo's Apartamento Nagueles B5 1E Marbella
Having stayed in this complex many times and rented this particular accommodation twice over the Xmas and new year period, I’m sad to say this apartment is in need of an upgrade.
At just over €700 per week, it’s not worth it.
Last year 2022/23, the curtain rail was broken, the en-suite shower leaked and one year later it hasn’t changed.
We requested a spare set of keys prior to our visit this year, due to another party staying with us as one set would cause some inconvenience. The letting Co. said the owner didn’t live in Marbella so it wasn’t possible! (I thought this was a reasonable request).
Two emails requesting they ask the owners to authorise the cutting of one key, was not followed up.
In addition to this, a request to provide an electric kettle which was available the year before, and someone to fix the en-suite cistern which is faulty and frequently continues to run water was not actioned. The request made at the beginning of our three week stay was answered by Mohammed and Charlie respectively, noted as a “complicated period” during Xmas week. That I can understand, but why no action into the second or third week?
I’m unsure if the letting Co. have advised the owners of the issues. If the owners were advised, they won’t need to spend much to upgrade or maintain the place.
In summary:
Curtain track needing repaired in living room. (Needs fixed).
Kettle required. (Basic appliance).
Spare keys. (Not an unreasonable request).
Leaking en-suite shower. (Attempts to repair this are obvious but amateurish. Mould appearing inside and outside of shower).
En-suite cistern frequent water running. (Basic plumbing repair).
Microwave oven, rust and bubbling on inside roof, needs replaced. (Never used it as possibly dangerous).
Entire apartment needs a deep clean. (Kitchen and bathrooms especially).
Kitchen is showing signs of age and looks unhygienic.
Iron board cover needs replaced.
Sheets on beds in need on replacement.
Finally, it’s a good sized apartment in a nice area, but I doubt we’ll rent this one again for three or four weeks over festive period. Afraid my business will be elsewhere.
The letting Co need to respond and communicate to get things sorted or the owners need to invest.
I wait with interest to their response to my feedback.

We are only half way through our stay but having looked at previous comments here on trust pilot I have to say cubos have been extremely helpful we needed extra bedding as its been a bit chilly during the night and it was delivered the very next day
Our apartment is lovely with all we need
As I say its only been a week with 1 week more to go but up untill now extremely happy will update at end of holiday

A most unhelpful company. They either ignore your emails, give you incorrect or incomplete information. Sometimes the answers are so abrupt as to be rude! All they are interested in is taking your money.
Booking a villa and wanting it to be a simple and enjoyable experience is not what Cubo do thus adding to the stress and uncertainty of your holiday. I'll not use their properties again.

Arrived at apartment on 5th Aug cubos agent should have been there at 3pm rang them at 3.15pm told me would be another 20 minutes for agent to meet us, At 3.45pm had to call them again still no agent with keys they said the had crashed car and would be delayed chased them with another phone call and finally a agent arrived with keys,he did not give us a tour of the apartment my partner asked where swimming pool was he didn’t know tries to take him to roof as he believed it was there in the end my partner found the pool and how we would have to access this. He came back to apartment and said I needed to sign this agreement and agree to pay a €300 euro deposit which I was expecting he wanted me to pay in cash and this would be refunded to me 48 hours after leaving how they were going to pay me my deposit back when I live in the uk I don’t know so I refused and paid on credit card. On Sunday 6th Aug I left a message on WhatsApp as this was their preferred way of contact to complain that the tv in the master bedroom was not working and the light in the balcony was constantly flickering if any of my family had epilepsy this would have caused a seizure. No response from them what so ever on the evening when returning to the apartment we noticed that the artificial grass on balcony was absolutely drenched with water Rang them about this on Monday 7th told me they would contact the owner regarding the faults on Tuesday we noticed water running down the interior wall from the air con unit and there was an electrical socket where tv was plugged in directly below the air con unit the water was leaking under the tv unit and we had to mop this regularly. My partner too a look at the air con unit outside and there were loose pipes so again contacted cubos about this with no response. My 84 yr old dad slipped and twisted his knee on the wet surface I also fell down on the wet marble trying to help my dad up, I rang Cubos and emailed them about this and all I got was that they would contact the owner again I fiollowed up my previous call to them and this now was Thursday 10th Aug sand they told me the owners would visit the property that evening and I know he never came as I had left him a note by the balcony doors where he would have had to have picked note up to enter balcony all these events totally ruined our holiday and will never recommend this company to anyone’s again think their motto is dump you and leave you and just ignore problems my partner put a container under the air con outside to catch the water and he was having to empty this water several times a day