CUDDLY Reviews 2,721

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, kindness, and hard work in saving animals, often describing them as selfless and compassionate. Many highlight the company's ethical approach and the significant positive impact they make on the lives of animals, especially those in critical or desperate situations. The service is often described as efficient, providing detailed information about each animal and making it easy for people to donate and track their contributions. However, some customers expressed concerns about the company's financial practices and that the process for receiving memorial certificates can be slow. Additionally, some reviewers found the practice of adding Cuddly-branded items to wishlists and asking for tips inappropriate.

What people talk about most

Ethics

Reviewers mention positive feedback about ethics, praising the organization for its honest, caring, and... See more

Service

Customers had positive experiences with service, often describing it as efficient and valuable, especially in... See more

Product

Reviewers highlight positive aspects of product, with many expressing love for Cuddly and its mission to help... See more

Staff

Consumers find staff to be positive, often described as a true, honest, and hardworking team dedicated to... See more

Website

People report positive experiences with the website, finding it very easy to use and navigate for donations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cuddly is a lifesaver. Personnel always go above and beyond to assist rescues in difficult situations. Cuddly employees, volunteers and donors work endlessly to make sure rescues' financial and mater... See more

Company replied

Rated 5 out of 5 stars

Contributions to suffering animals around the world are badly needed. It is sad to see and read about these terrible conditions but ignoring it is not an option. Caring people need to step up and... See more

Company replied

Rated 5 out of 5 stars

I think Cuddly does such a wonderful job with communicating their mission. I feel that every rescue posting is clear and transparent. I also enjoy the “updates” tab so we can keep up on a rescue’s pro... See more

Company replied

Rated 5 out of 5 stars

You guys are an amazing charity. Working hard for animals in need especially animals in critical condition. You guys are angels on earth. Going to war torn extremely dangerous situations & areas to sa... See more

Company replied


Company details

  1. Charity
  2. Animal Rescue Service
  3. Non-Bank Financial Service
  4. Pet Adoption Service

Written by the company

CUDDLY is a for-good, for-profit organization with a mission to be the champion of animals in need. We do this by directly providing tools and resources to support animal welfare organizations worldwide. The CUDDLY platform empowers animal welfare organizations to create fundraisers and wishlists in order to raise funds and receive donated supplies for animals who desperately need help. In turn, donors from all over the world can make a difference by donating to a specific animal or organization. It is CUDDLY's mission is to help save as many animals through community, innovation, and creativity.

Guaranteed Verified Nonprofits Only

Every rescue and shelter partner is verified by Guidestar

With CUDDLY, you know exactly where your donation is going. Through our verification process with Guidestar, you can rest assured your donation is going to a verified nonprofit organization.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cuddly Loves Animals!

I love that Cuddly cares so much about animals and making sure they have the happy lives they deserve.

February 9, 2026
CUDDLY logo

Reply from CUDDLY

Your generosity and encouragement make a real difference. Thank you for standing with us as we care for animals in desperate situations.

Rated 4 out of 5 stars

My experience is good

My experience is good

February 14, 2026
Unprompted review
CUDDLY logo

Reply from CUDDLY

Your generosity and encouragement mean the world to us. Thank you for standing with us in giving sick, injured, and vulnerable animals the care they deserve.

Rated 5 out of 5 stars

An organization that helps dogs in…

An organization that helps dogs in need. Loveing and caring for animals who were abandoned

February 8, 2026
CUDDLY logo

Reply from CUDDLY

Thank you for your thoughtful words and generous heart. It’s because of people like you that we’re able to provide lifesaving help for animals in their toughest moments.

Rated 5 out of 5 stars

Exceptional Experience

My experience has been nothing but wonderful. What you do for these animals is amazing and I'll continue to support and donate to Cuddly for as long as I can. Thank you!

January 29, 2026
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Reply from CUDDLY

Your generosity and encouragement mean the world to us. Thank you for standing with us in giving sick, injured, and vulnerable animals the care they deserve.

Rated 5 out of 5 stars

Little Crouton at TCAL

Handled my donation for TCAL very quickly. They let me know by email when the items for Little Crouton was delivered.

February 2, 2026
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Reply from CUDDLY

Thank you for your thoughtful words and generous heart. It’s because of people like you that we’re able to provide lifesaving help for animals in their toughest moments.

Rated 5 out of 5 stars

Dogs Lives Matter.

I had to help that pregnant mama dog. She is having a litter of puppies. Someone neglected her & didn’t care about her or her babies. Most of us do care. That is when we become their voice & donate to their care. Mrs. Marlene Reeves makes the donations.

February 9, 2026
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Reply from CUDDLY

Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we’re grateful to have your support in helping those who need it most.

Rated 4 out of 5 stars

great it was really

February 8, 2026
Unprompted review
CUDDLY logo

Reply from CUDDLY

Thank you for your kindness and for recognizing the importance of caring for animals. Your generosity truly changes lives, and we couldn’t do this without you.

Rated 5 out of 5 stars

This guys are fabulous!!

This guys are fabulous!!! They help the helpless!! I will continue to help you as much as possible!! Continue to help this baby

February 7, 2026
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Reply from CUDDLY

We’re so grateful for your support and kind words. It’s because of caring people like you that we can continue to support rescuing and treating animals who need help the most.

Rated 5 out of 5 stars

Great donation site.

With Cuddly I see the animals that are being helped. I also get updates about the animals I have donated to.
This is a great site for donations.

February 8, 2026
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Reply from CUDDLY

We’re so grateful for your support and generosity. Your belief in our mission helps make it possible for us to help support rescues, caring for, and protecting animals in need.

Rated 5 out of 5 stars

Good customer service

January 29, 2026
CUDDLY logo

Reply from CUDDLY

Your generosity and encouragement mean the world to us. Thank you for standing with us in giving sick, injured, and vulnerable animals the care they deserve.

Rated 5 out of 5 stars

Love Cuddly !!!!

It's wonderful to see all the animals and rescues that need help and all the updates.

February 2, 2026
CUDDLY logo

Reply from CUDDLY

We’re so grateful for your support and kind words. It’s because of caring people like you that we can continue to support rescuing and treating animals who need help the most.

Rated 5 out of 5 stars

Amazing platform

Amazing platform. No better cause in my opinon than Cuddly.

February 2, 2026
Unprompted review
CUDDLY logo

Reply from CUDDLY

Your generosity and encouragement make a real difference. Thank you for standing with us as we care for animals in desperate situations.

Rated 5 out of 5 stars

Super happy

Super happy! 10/10 would recommend :)

October 24, 2025
Unprompted review
CUDDLY logo

Reply from CUDDLY

Thank you for your thoughtful words and generous heart. It’s because of people like you that we’re able to provide lifesaving help for animals in their toughest moments.

Rated 5 out of 5 stars

Contributions to suffering animals…

Contributions to suffering animals around the world are badly needed. It is sad to see and read about these terrible conditions but ignoring it is not an option. Caring people need to step up and pay attention and help out as much as they can. If everyone helps out in some way and gives to their favorite charity whatever that is, this world could be a much nicer place.

January 29, 2026
CUDDLY logo

Reply from CUDDLY

Thank you for your thoughtful generosity. Your support allows us to make a meaningful impact in the lives of animals, and we’re truly thankful for your trust in our mission.

Rated 5 out of 5 stars

Like my own non profit

Like my own non profit, Castleton Ranch Horse Rescue Inc Lifetime Sanctuary now in our 21st year. You are doing life saving work and making a positive impact in many lives, animal and human alike.

January 28, 2026
CUDDLY logo

Reply from CUDDLY

We’re so grateful for your support and generosity. Your belief in our mission helps make it possible for us to help support rescues, caring for, and protecting animals in need.

Rated 5 out of 5 stars

I always feel good about donating to…

I always feel good about donating to Cuddly
Many of the charities they sponsor are ones that I have donated to directly so that helps give me confidence that Cuddly is doing their due diligence on ensuring the charities they sponsor are genuine

January 20, 2026
CUDDLY logo

Reply from CUDDLY

Thank you for your kindness and for recognizing the importance of caring for animals. Your generosity truly changes lives, and we couldn’t do this without you.

Rated 5 out of 5 stars

I want to help cuddle y

I want to help cuddle y , I also help other rescues. I will do what I can
Thank you

January 27, 2026
CUDDLY logo

Reply from CUDDLY

Thank you for your thoughtful words and generous heart. It’s because of people like you that we’re able to provide lifesaving help for animals in their toughest moments

Rated 5 out of 5 stars

Wonderful entity making a difference in the lives of animals in need

This is a wonderful entity which is dedicated to helping those animals in need and their caregivers. I love seeing how my donation, whether in the form of a monetary donation or a physical item, is being utilized and receiving updates on the fur-babies status.

January 23, 2026
CUDDLY logo

Reply from CUDDLY

We truly appreciate your kindness and generosity. Knowing that you value and support the care of animals inspires us to keep doing everything we can for those in desperate need.

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