culturehustle Reviews 1,966

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 410 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the high quality and unique nature of the products, finding them inspiring for artistic endeavors. Many people are delighted with specific items like the Pinkest Pink and Blackest Black, noting their effectiveness and the compliments they receive. Reviewers often highlight the innovative materials and the overall value provided by the company. However, a significant number of customers express dissatisfaction with long waiting times for orders, with some reporting delays of several months and even up to a year. Many people also report issues with customer service, describing responses as automated, unhelpful, and lacking follow-through, often leading to no resolution or refunds. Some reviewers mention having to take action to get their money back due to unfulfilled orders and a lack of communication.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery. Many customers praise the products as... See more

Order

Clients share widespread dissatisfaction regarding their orders, with many reporting that items were never... See more

Response time

Consumers find response times to be negative, with many reviewers reporting that their emails are ignored or... See more

Refund

Reviewers consistently express significant dissatisfaction regarding refunds, often reporting that promised... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting a complete lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of pigments and acrylic colors is very high, colors are beautiful. The thing I can not give 5 stars - client service. I understand the thing about small business and that you need time to... See more

Rated 4 out of 5 stars

Ordered a birthday gift for my boyfriend on the 14th of January 2026. I ordered with a debet card. And after I ordered I read all the bad reviews online about Culture Hustle. Instant regret! So I go... See more

Rated 5 out of 5 stars

Superb range and value, cutting edge materials, unique in many cases (i.e. Lit phosphorescent pigments).

Rated 5 out of 5 stars

All artists should experiment and push the boundaries of their art and at Culture Hustle they consistently come out with new and innovative products that give artists the tools needed to push their a... See more


3.0

Average

TrustScore 3 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(1,966)

389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality colors.

Huh, so there is a review section. Good paint, nice colors, and the pinkest pink really is pink pink. Black 2.0 is dark. Yolo is a pleasant electric pastel mint.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some product for a project i am…

Ordered some product for a project i am working on. Products came packed well and very quickly! There was a small issue with shipping, but my email asking about it was quickly answered and resolved the next day. Would reccomend to everyone!

March 4, 2026
Unprompted review
Rated 4 out of 5 stars

The supplies are AMAZING...but

The supplies are AMAZING, the website is a little janky. You will get your stuff but the email system is gonna be dumb first. When it immediately says delivered, you can go to the website and accurately track it. It won't give you notifications but it will tell you when it's actually delivered.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

CH has become a scam

Purchase in June 2025 still has not been received. I’ve exchanged a dozen emails with customer support, mostly canned responses with “a human has been assigned now!” Extremely frustrating. I’ve requested a refund multiple times. I used to a big supporter of this company so this is a major disappointment.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Rip Off Beware

This is the worst company I have ever dealt with they are worsethan there arcenemy Anish Kapoor. I ordered some art supplies on the 28th of November 2025. They arrived on the 12th of December they arrived .  There was a 10 pound gift card missing from my order. After many, many emails to-and-fro . Being told that someone is looking into the matter personally after 3 more weeks . On the 16th of February2026, they accepted responsibility for not posting my gift card. I was told there would be quick action to resolve this. And thank you for my patience. A month later, I'm still waiting. My patience has run out if you deal with this company. Beware.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

and the name say it all "hustl" i wish…

and the name say it all "hustl" i wish i have cheak befor i try to use them, no paint, a joke of a help desk....a wast of time money and hope,if i dont get my mony back all i can hope it will help you cover your medical bill ,run away for this like fire hope it will help someone

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Never received my Black 4.0

Ordered black 4.0 in June 2025.
2 month later it was still "in production".
Another month later the link had run out so I sent an e-mail asking what was going on.
Received an "we are sorry and looking into it" answer. 2 month later I sent my next request. Another "we are sorry, a REAL person is going to look into it". In January I asked for "at least my money back", cause I really don't want to deal with Culture Hustle anymore. Followed by a "We are looking into getting a refund ready", followed by a "Sorry it took so long, we are looking into your order", followed by a "we are looking into refunding" mail. Not sure if the "service" desk at Culture Hustle is just incopetent/unprofessional, or if it is pure scam at this point. Won't ever order there again. Zero stars.

January 12, 2026
Unprompted review

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