Cumbrian Cottage Holidays Reviews 212

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful locations and well-designed facilities, often highlighting the stunning views and peaceful surroundings. Many appreciate the thoughtful touches, such as welcome hampers and comfortable amenities, which contribute to a memorable stay. The staff are frequently commended for their helpfulness and efficiency, ensuring a smooth and enjoyable holiday experience. However, some customers noted minor issues, such as a downstairs bedroom being cold at night, requiring a boost to the heating. A few also mentioned the heating not being on upon arrival, leading to a cold cottage for several hours, and in one instance, the hot water running tepid. Other occasional concerns included a missing parking permit, a dartboard being removed from a games room, and the lack of a TV in one accommodation. Some people also felt awkward using the hot tub due to its proximity to the owner's dining area.

What people talk about most

Location

Reviewers mention positive feedback about location. Customers consistently praise the fabulous and perfect... See more

Facilities

Clients share positive opinions on facilities, often highlighting the comprehensive amenities available, such... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently mention helpful and... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the well-designed, clean,... See more

Holidays

Reviewers highlight positive aspects of holidays. Customers consistently praise the easy booking process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely beautiful house in a perfect location for access to Cumbria and The Lakes. The owner was very helpful and it was a very nice surprise to receive a Cumbrian hamper including all the breakfas... See more

Company replied

Rated 5 out of 5 stars

Excellent,well designed cottage. Everything you could want including a hot tub and sauna. There was also a games room which thw younger members of our group occupied. The dogs enjoyed the expansive gr... See more

Company replied

Rated 5 out of 5 stars

This beautiful house far exceeded our expectations. There were thoughtful touches throughout the property. I especially loved the bunch of carnations in the kitchen. The views from every window ov... See more

Company replied

Rated 5 out of 5 stars

Excellent property. Excellent location. Well suited to groups of couples (sep. bedrooms and bathrooms) Overall an excellent experience. 2 couple thought the downstairs bedroom was cold at night. So... See more

Company replied


Company details

  1. Self-Catering Accommodation

Written by the company

Cumbrian Cottage Holidays is a small, independently owned, self catering holiday cottage agency (please do not confuse us with Cumbrian Cottages who no longer trade under that name) specialising in cottages, lodges, pods and shepherd huts throughout Cumbria and the Lake District. We have a range of cottages for every budget including dog friendly cottages, some with private hot tubs and some with breathtaking lake views. The perfect cottage for your break away can be found on our website, whether it is a romantic weekend getaway for 2, a family get together to celebrate Christmas or a group of friends looking to get out and about in the Lake District fells, there is a cottage perfect for your needs. Our popular Lake District destinations include Bowness on Windermere, Keswick, Ambleside, Grasmere, Ullswater, the Eden Valley and we also have cottages at other beauty spots throughout Cumbria including Hadrian's Wall and Talkin Tarn. With over 30 years experience in delivering memorable Lake District holidays, Gail and David look forward to welcoming you on your next Lake District cottage holiday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

212 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Customer Service

Used for the first time recently. Accurate description of property and facilities, the booking process was easy and we also received follow up informative emails. We had an issue with the coffee machine during our stay and a replacement was arranged for the following day. We would definitely use this company again,

April 24, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your recent stay at Ullswater view, we are pleased you enjoyed your holiday and hope to welcome you back again soon.

Rated 5 out of 5 stars

Good location with a view

Good location with a view
Very helpful host
Clean flat

April 5, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for your review of Geltsdale Garden Apartment in Wetheral, the view really is stunning looking down to the River Eden. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Good communication

Good communication, easy check-in and checkout, clean and pleasant cottage.

April 5, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your recent stay at Kirkstone Cottage in Ambleside. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Excellentvery well equipped cottage,well designed cottage

Excellent,well designed cottage. Everything you could want including a hot tub and sauna. There was also a games room which thw younger members of our group occupied. The dogs enjoyed the expansive grounds.

April 8, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at Great Calva at Sedbergham, the owners really have thought of everything to ensure everyone enjoys their holiday. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

A Fabulous Property!

This is a fabulous property in an excellent location on Ullswater, a short walk to Pooley Bridge. The boathouse is well appointed with everything you need for your stay. Would definitely recommend and will probably return!

April 6, 2026
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Reply from Cumbrian Cottage Holidays

We are pleased you enjoyed your stay at the Duke of Portland Boathouse and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Easy to book with and quick to reply to…

Easy to book with and quick to reply to emails

April 5, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for your 5* review of our service. We hope you enjoyed your holiday at Brookside and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Beautiful home in great location

Beautiful home in great location

April 5, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a 5* review of your stay at Egerton House in Penrith, we are pleased you enjoyed your stay and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Absolutely beautiful house in a perfect…

Absolutely beautiful house in a perfect location for access to Cumbria and The Lakes. The owner was very helpful and it was a very nice surprise to receive a Cumbrian hamper including all the breakfast items you could wish for! The house had everything you could want and it was a wonderful space for a family of 6 with grown up children and a dog. Would highly recommend and hopefully we will return again soon!!

April 5, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at High House Southwaite. The location is ideal for exploring the whole of Cumbria and the Lake District and the owners are very welcoming.

Rated 5 out of 5 stars

Super accommodation really enjoyed the…

Super accommodation really enjoyed the homely feel

April 4, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of The Loft in Penrith, we are pleased you enjoyed your stay and hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Great company

In our experience this company has always delivered easy booking, great customer service with great locations. Can highly recommend.

April 3, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review if our company. We hope you also enjoyed your stay at 8 Tarn End and we can welcome you back again in the future.

Rated 5 out of 5 stars

Excellent property in Grasmere

Excellent property. Excellent location. Well suited to groups of couples (sep. bedrooms and bathrooms)
Overall an excellent experience. 2 couple thought the downstairs bedroom was cold at night. So we had to boost the heating. Apart from that. All perfect.

March 21, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for your review of Bakers Rest, we are pleased you enjoyed your stay and were able to boost the heating.

Rated 5 out of 5 stars

This place was amazing

This place was amazing, perfect if you have a dog too.
Out of the way but also close to the main road.
Loved the hot tub and welcome basket.

March 28, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at Crocus, Penruddock. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Excellent cottage

Excellent, comfy, well appointed and decorated cottage, so close to all amenities, lake and fells.

March 27, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at Blacksmiths Cottage in Pooley Bridge. We hope we can welcome you back again in the future.

Rated 4 out of 5 stars

Lovely short break hideaway

It was a really lovely location, even had roe deer visit the garden a couple of times! Bedroom was quite small, but plenty of storage. Really well equipped kitchen. Comfy lounge area with a nice sofa and modern TV. Lovely view from the lounge doors. Nice, outdoor seating area. I found the pool to be too cold for me, but my partner braved it a couple of times. Pool hall area itself was well equipped and very clean. Coniston,
Ambleside and Windermere all within easy reach. Overall, we really enjoyed our stay

March 27, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at Neaum Crag Lodge, the location is perfect for seeing visiting wildlife. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Cost cottage was in an amazing location…

Cost cottage was in an amazing location and with the parking permit was an added bonus. There was some issues at the beginning of the stay but this was sorted within a great timeline and they were keeping us informed

March 19, 2026
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Reply from Cumbrian Cottage Holidays

We are pleased you enjoyed your stay at Cosy Cottage and your problems were quickly resolved. We hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Great company

Great company, very helpful and responsive. We had a brilliant stay!

March 26, 2026
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Reply from Cumbrian Cottage Holidays

We are pleased you enjoyed your stay at Lake View and hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Amazing Stay

Amazing stay - the place is enormous and was equipped with everything we needed for a 3-night joint stag/hen do. Excellent location, we will be staying again next year if plans allow.

March 14, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of Bank House sleeping 30 people, it is a large house perfect for celebrations and parties. We are looking forward to welcoming you back again next year.

Rated 5 out of 5 stars

Great Company to deal with

Gail was very helpful helping me sorting out something that was non standard. We stayed in a fabulous property for a week and as soon as we got home immediately booked for next year.

Great company to deal with.

March 6, 2026
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Reply from Cumbrian Cottage Holidays

Thank you for your kind words. We are pleased you enjoyed High House and we look forward to welcoming you back again next year.

Rated 5 out of 5 stars

Excellent cottage and facilities

Excellent cottage and facilities. Superb hosts and perfect location. Highly recommend

March 12, 2026
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Reply from Cumbrian Cottage Holidays

We are pleased you have enjoyed your stay at the newly refurbished Blacksmiths Cottage in Pooley Bridge, we hope we can welcome you back again in the future.

Rated 5 out of 5 stars

We had an amazing stay here

We had an amazing stay here! The cabin was beautiful with amazing views, a hamper on arrival and great facilities! Perfect for a few days away from reality and would highly recommend! Only thing I would say which is stated in the handbook on arrival, if attending during colder months, definitely consider bringing extra wood for the hot tub, the owners very kindly give you a starter pack and do offer to sell some, however bringing your own would be handy in the colder months as the hot tub can take a while to heat up, but lighting it etc really does add a little extra something special to the trip. Thanks for a lovely stay :)

February 17, 2026
Unprompted review
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Reply from Cumbrian Cottage Holidays

Thank you for a lovely review of your stay at Penruddock, the lodges really are in a beautiful setting with magnificent views. We are pleased you enjoyed your stay and hope we can welcome you back again in the future.

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