Cupshe Reviews 24,665

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the swimwear, noting that items are well-made with good materials and often exceed expectations for the price. Many appreciate the consistent and true-to-size fit of the garments, which makes online ordering reliable, and the styles are frequently described as fashionable and flattering. Reviewers also highlight the fast delivery service, with orders often arriving sooner than expected, and commend the easy ordering process. However, some people mentioned issues with sizing, finding items to be smaller than expected or not fitting well, and a few experienced difficulties with the return process, including unrecognised order numbers or delays in receiving return labels. There were also occasional complaints about missing items in orders or a perceived decline in the quality of some clothing items compared to swimwear.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, style, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the top-notch materials and... See more

Delivery service

People report positive experiences with delivery service, often noting that parcels arrived much sooner than... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Return policy

Users describe ambiguous interactions with the return policy, with many reviewers finding the return process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought things from Cupshe for the last 3 years. I have never had a bad experience, even when I need to return something that didn't fit right. I always opt for the credit and purchase anoth... See more

Rated 5 out of 5 stars

Excellent service and great items from Cupshee. Bought 4 dresses and look forward to wearing them on holiday. All are made out of a nice light weight fabric and they don’t crease so super for packing.... See more

Rated 5 out of 5 stars

I have always loved everything from Cupshe .. bought something this time that I was unsure of (it was beautiful but didn't feel confident in it) and their return policy is awesome. Super fast help. Al... See more


Company details

  1. Clothing Store
  2. Beach Clothing Store
  3. Dress Store
  4. Swimwear Store
  5. Underwear Store
  6. Women's Clothing Store

About Cupshe

Written by the company

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.

Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best Sellers

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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Rated 3 out of 5 stars

I love the Cupshe website

I love the Cupshe website. It is easy to navigate and they offer great deals. I gave Cupshe 3 stars because I have ordered multiple types of swim suits and have not been able to find one that the "girls" fit into. The swim suits fit me everywhere other than in that location.

May 25, 2026
Cupshe logo

Reply from Cupshe

Dear Sheryl, thank you for your feedback and for your kind words about our website. We're delighted to hear that you find it easy to navigate and that you enjoy the deals we offer.

We're sorry to hear that you haven't been able to find a swimsuit that fits comfortably in the bust area. We understand how frustrating this can be, especially when the swimsuit fits well everywhere else. Because every customer has unique body proportions, certain styles may fit differently in the chest area, even when the overall size is correct. We offer a variety of swimsuit designs with different levels of bust coverage and support, and we'd be happy to help you find a style that better suits your needs.

Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Rated 1 out of 5 stars

Package never came to my address

Package never came to my address

May 29, 2026
Cupshe logo

Reply from Cupshe

Dear Mala McAndrews, we're truly sorry to hear you never received the merchandise you ordered.

The shipping information showed that your order has been delivered on time. We are sincerely sorry that maybe the logistics brought you inconvenience. We can sense your frustration and would love to take a look into this in hopes of turning your experience into something better.

We also sent an email with solutions if you still didn't receive the parcel. Hope we can help you solve the issue smoothly. Wish for your kind understanding and support.

Rated 5 out of 5 stars

Great Experince

The customer service was excellent. I had no issues return a suite that did not fit. I highly would recommend this company.

May 24, 2026
Rated 3 out of 5 stars
Cupshe logo

Reply from Cupshe

Dear Petra Guste, thank you for your feedback. We’re sorry to hear that the swimsuits did not meet your expectations regarding fit in the bust area. Our swimsuits are designed to accommodate a variety of body shapes, but we understand that certain styles may not provide enough support or coverage for customers with larger busts.

We recommend checking the product descriptions, as many of our styles include guidance on bust support and cup coverage to help find the best fit. Additionally, we offer a variety of designs with different levels of support and adjustable features that may better suit your needs.

Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Rated 2 out of 5 stars

Was smaller then the normal size med…

Was smaller then the normal size med that I always purchased and I did not gain weight.

May 28, 2026
Cupshe logo

Reply from Cupshe

Dear customer, thank you for your feedback. We’re sorry to hear that the item you received feels smaller than the usual medium size you normally purchase. Please note that sizing can sometimes vary slightly between different styles or collections due to design, fabric, and cut differences. We understand how this can be frustrating, especially when you haven’t experienced any changes in your size.

We always recommend checking the size guide provided on each product page, as it can help select the best fit for specific styles. Additionally, some designs may run slightly smaller or larger depending on their intended fit and fabric stretch.

Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Rated 5 out of 5 stars

I appreciate the quality of items and…

I appreciate the quality of items and the price is very reasonable. I also find the easy ordering and return process. It is hard to know how good things will look on you when you order online, so it is nice to know I can easily return an item if it doesn’t fit right. My returns are almost always due to the style not being quite right for me, never about the quality of the product. The sizes are good and consistent. I always know how it’s what to expect in the order.

May 27, 2026
Rated 5 out of 5 stars

Cover up

Beautiful cover up for over my bikini for my holiday I had lots of compliments about it, service was great and delivery was good too

May 28, 2026
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