Cura  Reviews 

310
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the online ordering process is exceptionally straightforward, while the helpful staff provides wonderfully attentive support throughout every single step of the procedure. Many buyers also note that prices remain highly competitive and the overall after-sales assistance runs smoothly without encountering any unexpected problems. Consumers additionally appreciate the prompt shipping times and excellent communication regarding upcoming delivery schedules. People consistently observe that temperature-controlled products arrive safely, being carefully insulated and packed with ice packs to fully maintain their quality. Reviewers express high satisfaction with this reliable service, stating they will definitely continue utilizing the provider for future needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently noting that staff are prompt, helpful, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptional communication... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to use and navigate when... See more

Product

Customers consistently note positive experiences with product, highlighting that items requiring... See more

Staff

Consumers find staff to be positive, highlighting that team members are quick to respond, very helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been using Cura on and off for a few years and they really offer a fantastic service. The prices are the most competitive online, their shipping is usually next day, the communication is ext... See more

Rated 5 out of 5 stars

Excellent customer service regarding ordering chemo for my dog. Half the price of getting this medication from the vets. Speedy ordering. Easy to communicate with When I over ordered on my prescri... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. The treatment I need for my dog has to be kept refrigerated and it was delivered fully insulated with ice packs! The company also made great effort to communicate with me to ensure... See more

Company replied

Rated 5 out of 5 stars

I have a repeat vet prescription for one of my dogs. I send the prescription and then order the medication. Very easy. The medication is temperature controlled and they ask you to identify a day for... See more


Company details

  1. Veterinary Pharmacy
  2. also in
  3. Online Pharmacy

Written by the company

Helping UK pet owners save money on veterinary prescriptions and pet care essentials — from a trusted, vet-run online dispensary. Founded by a practising UK vet with over 20 years’ clinical experience, Cura was created to offer a trusted alternative to higher-priced veterinary medicines. We supply prescription and non-prescription pet medicines for dogs, cats and horses, helping owners save money on essential treatments and everyday supplies. Alongside our products, we provide clear, reliable information to help you make informed decisions when ordering pet medication online in the UK. Whether you’re managing a long-term condition or simply supporting your pet’s wellbeing, we’re here to make the process straightforward, safe and affordable. Our mission is simple: to make pet care more accessible, and to treat every pet as if they were our own.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(310)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Repeat order placed. Quick to arrange delivery and always contact me to ensure that delivery is planned for when someone will be at home. I regularly recommend Curapet to friends looking to find a provider for prescription medication for their animals. Great service. Thank you

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Cura to purchase…

I have been using Cura to purchase Librela for my dog for the past 7 months and I’m very happy with the service. Rich is very helpful with any queries I have had about deliveries, prescriptions etc. would definitely recommend 👍

February 3, 2025
Rated 4 out of 5 stars

Keep in touch

First time that I’ve used this company and was quite pleased with their service although I feel there’s room for improvement! I ordered a prescription item but there was no contact to let me know that they had received the email with the attached information so after a few days I had to make contact and felt the response was quite slow. It’s important to know that an order for important medical items are being processed and when to expect dispatch and delivery even more so in this case as it was a temperature sensitive product .

February 9, 2025
Rated 5 out of 5 stars

Amazing services all round

Great price is what led me here. Then was shocked by the amazing customer services and communications. Having ordered temperature controlled drugs they provided an amazing service, emailing me with proffered delivery day and convenience. Such a great company will definitely be back and recommending

February 3, 2025
Rated 5 out of 5 stars

This is a good company for ordering…

This is a good company for ordering from.
The communication is excellent, they always check to ensure someone is in to receive the parcel as the pet drug I order needs to go straight in the fridge on receipt.

January 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look