Placed an order early July prior to a holiday. On return late July found order not delivered. Contacted company to be advised order could not be processed due to medication I’m on. Stated refund would... See more
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See what reviewers are saying
I've been with Cured Pharmacy since October last year and every order has been great! The health checks are thorough and responsible, the advice and email/WhatsApp contact suit my busy life perfectly... See more
Ordered March 2026, took money immediately, then requested further info. I knew I was getting fobbed off, so decided to cancel. I was informed it would cost me £35 admin charge to cancel. I quer... See more
So I am confused by the reviews. Last Sat I searched for cheapest Wegovy supplier and CP with its 1st order discount was recommended. I then searched is it legit. AI gave me loads of data that it is.... See more
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DO NOT BUY THIS IS A SCAM
DO NOT BUY FROM THIS FAKE COMPANY ABSOLUTELY DISGUSTING CUSTOMER SERVICE THEY NEVER ANSWER THE PHONE OR REPLY TO ANY EMAILS....I PLACED AN ORDER AND TRIED TO FILL OUT ALL THE NECESSARY INFORMATION ONLINE BUT IT WOULDN'T EXPECT IT,SO THEN I TRIED TO MAKE A VIDEO CALL 3 TIMES ON THE SAME DAY BUT NEVER GOT A REPLY .... BY THIS TIME I WANTED TO CANCEL BUT THEY TOOK MY MONEY AND I NEVER HEARD FROM THEM AGAIN . THIS IS A SCAM.... THIS IS A SCAM ...THIS IS A SCAM ...
Professional and reassuring.
Cured so helpful
Cured have been very thorough in their ordering process, i have been treated with care and kept informed every step of the way .
Great inital video consultation
Great inital video consultation, very professional and caring. Explained everything, made me feel comfortable.
Paid for 4 packs of imodium....
Paid for 4 packs of imodium..... Waited almost a month and only received 2 packs..
Don't bother trying to email or call this company as you'll be wasting your time...
Don’t ever use this company
Don’t ever use this company. They steal your money. DO NOT USE OR TRUST THEM
This company are easy to deal with
This company are easy to deal with; answer questions promptly and a pleasure to do business with. I thoroughly enjoyed dealing with them
Requested mounjaro.
Requested mounjaro.
Great communication , thorough evidence needed prior to prescribing.
Photographic/ video evidence required.
Asked all the right health questions.
Felt looked after
Good price
Quick delivery once evidence was checked by pharmacist.
Definitely recommend & will use again
I had a video call with a lovely…
I had a video call with a lovely professional lady called Anam, she talked me through how to deal with my video link. All went well and my prescription is being sent today. Highly recommended company kind regards katrina Anna Cushnahan.
No problems
Well I made a rookie error and didn't check trust pilot until after I had made my payment on Wednesday! Had to just hope all would be ok. They confirmed my details on Thursday and I received my delivery on Friday so hopefully they've sorted whatever had been happening previously. No issues for me.
Extremely fast and efficient service
Extremely fast and efficient service! Would definitely recommend!
Great company to deal with ordered had…
Great company to deal with ordered had video consultation next dsy then received hoods with 2 days. Highly recommend this company.
Easy and professional experience
Really impressed service
I had great experience with the pharmacy- fast service, very reliable and professional.
I will definitely come back again.
ABSOLUTELY AWFUL COMPANY DO NOT USE
ABSOLUTELY AWFUL COMPANY DO NOT USE
Told them before I even sent all my verification info over that I no longer wanted my order and just to cancel the application - took the money from my account will not reply to emails been trying for over a week
complete scam website avoid at all costs!!!
Title: Shocking Service – 8 Weeks Later and Still No Order, No Accountability
This is by far the worst pharmacy I have ever dealt with. It has now been 8 weeks and I still have not received my order. Customer service is completely unacceptable — emails go unanswered, and if you do get a reply, it takes an unreasonable amount of time.
Their phone lines are equally useless. They just ring endlessly without ever connecting to anyone. There is clearly no effective system in place to handle customer queries or resolve issues.
I was told I would receive an update by the second week of March, but unsurprisingly, nothing has come through. This lack of communication and failure to deliver basic service is extremely concerning.
Given the standards expected under CQC guidelines and basic customer service regulations, this level of service is simply not acceptable. There appears to be no accountability or urgency in dealing with customer concerns.
Avoid this pharmacy at all costs — an absolutely terrible experience from start to finish.
Super customer service
Super customer service
Fast delivery
Always helpful
SCAM MERCHANT
SCAM MERCHANT
I think it’s one person running this cowboy outfit.
Cancelled my order and demanded a refund minus£10 as per their website, they told me my phone my phone had made a mistake as it was £20.
Six weeks on and still no refund.
Don’t reply to emails
Don’t pick up the phone.
I’ve reported them to the General Pharmaceutical Council who they state they’re registered with.
DO NOT USE!!
DO NOT RECOMMEND
Really bad service.
They cancelled my order and I’ve been waiting for a month for my refund!
Scam
Scam. Never received my order and never received a refund. They don't reply for messages.
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