Curiosgifts Reviews 245

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often highlighting how quickly their orders arrive. Many people are also delighted with the products themselves, finding them to be of high quality and exactly as described. However, some customers also noted occasional discrepancies with product specifications, such as items being a different size than advertised. Despite this, the general sentiment remains highly positive regarding both the delivery speed and the overall quality of purchases.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the super... See more

Product

Reviewers highlight positive aspects of the product. Many customers are delighted with their purchases,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassle free shopping, super quick delivery. I mainly buy Michel design works foaming hand wash. Never been disappointed upto press.

Rated 5 out of 5 stars

The items are brilliant presents and the company were very quick in picking and delivering. Thank you very much the recipients will be pleased.

Rated 5 out of 5 stars

Super fast delivery. Great price and beautiful gifts. Would definitely recommend and will shop again!


Company details

  1. Gift Shop
  2. Candle Store
  3. Jewelry Store

Written by the company

Curios Gifts is a charming, family-run little gift shop based in the town of Hartlepool. Our treasure chest of giftware, home fragrance, and jewellery is well worth a visit. From mainstream brands such as Joma Jewellery, Nomination Italy, and Yankee Candle to name a few. As well as locally sourced gifts from lesser known brands such as best kept secrets home fragrance. Replenishing stock seasonally throughout the year, making it easy for our customers to pick up the perfect gift for any occasion. While our insightful staff are always on hand with helpful suggestions and gifting ideas when entering the store. On top of great in-store customer interaction, we also have a website to browse at home and order online straight to your door.


Contact info

4.9

Excellent

TrustScore 5 out of 5

245 reviews

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Rated 5 out of 5 stars

Happy repeat customer

I'm a return customer and its always great service.
I love the Jorma bracelets they sell and they always deliver on time and send email updates so I know where my package is.
:)

February 28, 2024
Rated 5 out of 5 stars

Fit for my purpose

Fit for my purpose, to measure the correct volume by colour code is brilliant for any differently abled person. One thing I noted the rainbow at the bottom of the writing look like a sad face, suggestion may be better on the top🤷‍♀️of the writing 🧐

February 26, 2024
Rated 5 out of 5 stars

Incredible service

My recent purchase was completely hassle free, free P&P on an already discounted Katie Loxton bag that also came in a beautiful KL gift bag with tag and bow, then boxed for delivery. The item arrived exactly when stated and I just could not be happier! I will be recommending and shopping here again- 💯customer satisfaction guaranteed ❤️

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Quick despatch and delivery. Goods well packaged and in perfect condition. Thanks

January 3, 2024
Rated 2 out of 5 stars

Customer service skills required to be worked on.

Order was late despite paying for tracked delivery as it stated dates for delivery. Contacted customer service, not helpful at all, infact pretty rude. Item arrived on the date that was stated on the website should I have selected free standard delivery. As a small business owner myself and working full time elsewhere. I understand its a busy time of year however, be honest with customers when uploading information regarding delivery times etc. Quick to take the money, not so quick to satisfy the customer.

December 22, 2023
Unprompted review
Curiosgifts logo

Reply from Curiosgifts

Our website stated that Monday was the last day to order for that particular tracked delivery option and the order was made on the Sunday. Our next postal drop off was the Monday. When contacted our message was "Hi, according to Royal Mail "We normally expect to deliver to your address by 3:00pm
Your Item was received by Johnstone DO on 22-12-2023 and is now due for delivery today."
I'll keep an eye on it. We stated that tracked 48 the last date to order for delivery for Christmas was Monday due to delays over the Christmas week." Apologies if this came off as rude.

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