Caroline Gurtler Reviews 

235
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just lovely! This is a brilliant little company who really deliver on products and service I love the bright colours of the cosy and soft wool hot water bottle covers. I was so pleased with t... See more

Rated 5 out of 5 stars

Everyone has been so pleased with their Curious Rose gifts! The cashmere wheat warmers have delighted Mums and have enabled them to remain inside and yet keep warm and comfortable! Hand warmers in... See more

Rated 5 out of 5 stars

I love both products- bought as gifts for my granddaughter and daughter in law who hopefully will be visiting soon from Bali. The covered hot water bottle will keep them warm all night as they’ve nev... See more

Company replied

Rated 5 out of 5 stars

Everything about this company yells wonderfully warm. Excellent customer service from the lovely Caroline and just the most divine woolly products. The presentation and wrapping show just how much lo... See more

Company replied

Company details

  1. Wellness Center
  2. Decoration and Interior Design Store
  3. Herbal Medicine Store
  4. Notions Store
  5. Sewing Company
  6. Sheepskin and Wool Products Supplier

Information provided by various external sources

For fantastic colours and unusual designs, try these handmade wheat bags and hot water bottles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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No history of asking for reviews

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4.9

All reviews

(235)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Fabulous items that arrived promptly and were beautifully packaged. I have nothing but praise for this company.

January 20, 2021
Rated 5 out of 5 stars

excellent service

excellent service. The one issue I had re an item not delivered was dealt with promptly and with good heart. A refund within hours instead of the days with other firms. The stock is wonderful. good quality and made unique gifts. Would not hesitate to use them again.

January 20, 2021
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Reply from Caroline Gurtler

Hi Gail. Great to hear that your issue was resolved so speedily with a quick refund. And lovely that you are so pleased with your purchases. Thank you for your supportive review - it really does mean the world to us. Kind regards from the team at Curious Rose.

Rated 5 out of 5 stars

Regular customer returns!

This is another repeat visit to curious rose.
As always,my items were beautifully packaged and presented, very high quality, and simply beautiful.
I'll be back again.

January 20, 2021
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Reply from Caroline Gurtler

Hello Helen. Great to hear that you continue to come back and buy from us (and that we have met your expectations again !). We do love a bit of beautiful packaging, it has to be said. Many thanks from the Curious Rose team.

Rated 5 out of 5 stars

Beautiful hot water bottles.

Excellent service. Quick delivery. Quality products

January 20, 2021
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Reply from Caroline Gurtler

Thank you Jane. Lovely to get such a great review from you. Glad you are so happy with your purchases. Best wishes from the Curious Rose team.

Rated 5 out of 5 stars

Consistently good!

Always great service and prompt delivery, products beautifully wrapped and packaged. The items themselves are always lovely and great quality too!

January 20, 2021
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Reply from Caroline Gurtler

Hi there. Thank you for your kind review - lovely to read such compliments from you. It really does make our day when people write great reviews. Thank you from the Curious Rose team.

Rated 5 out of 5 stars

Fab service and beautiful gift

Fab service and beautiful gift, delivered very quickly.

January 20, 2021
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Reply from Caroline Gurtler

Hi Sarah. Thanks for your 5 star review - it's great to hear you had such a good shopping experience with us. Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

Fabulous!

Fabulous!! Arrived really quickly and just beautiful 😍

January 20, 2021
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Reply from Caroline Gurtler

Thanks Kate. Great to have a 5 star review from you. We do love a happy customer ! Kind regards from the Curious Rose team

Rated 5 out of 5 stars

I was looking for a special present and…

I was looking for a special present and was really pleased to find the recycled cashmere Wheatbags on Curious Rose but they had been so popular it was out of stock! The service was amazing. I made a phone call and day later a new one was on its way, arriving well within time. It was everything I'd hoped for, gorgeously soft, beautifully made and wrapped in pretty blue tissue. A perfect gift much loved by the recipient. Thank you.

January 20, 2021
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Reply from Caroline Gurtler

Hi Lucy. Thanks for your lovely review - we're so pleased we were able to help you with your purchase. The cashmere wheatbags have always been so popular that they are often out of stock. We are currently looking at having them knitted for us with recycled cashmere yarns so do look out for these later in the year. Hopefully we will be able to keep up with demand this winter !! Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

Beautiful product

Beautiful product, lovely colours, very well made and has a gorgeous smell of lavender. Works perfectly! Would definitely recommend.

January 20, 2021
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Reply from Caroline Gurtler

Hello Sarah. Thank you for your wonderful review. We're so pleased you like your purchase so much. Thanks for the recommendation. Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

love the hand warmers

love the hand warmers, great gifts and beautifully made.

January 20, 2021
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Reply from Caroline Gurtler

Jennifer thank you for your kind review. It's lovely to hear compliments from happy shoppers !
Many thanks from the Curious Rose team.

Rated 5 out of 5 stars

Beautiful Eye Mask

Good communication from the seller and the product I received was extremely well made. From this experience and a previous over Christmas, I would definitely recommend Curious Rose. I for one will be buying from this company again in the future as she provides excellent customer service and the eye mask I have received is beautiful.

January 20, 2021
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Reply from Caroline Gurtler

Thank you Nichola - what a great review ! It's lovely to hear that you have been back to us to buy again and that you like the products so much. We were very busy in the run up to Christmas and it is so affirming to hear that customers appreciate all those efforts. Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

Great product from a great company

Great product from a great company, wishing you lots of success in the future, thank you x

January 20, 2021
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Reply from Caroline Gurtler

Thank you for your lovely review and kind wishes, Deborah. We do really appreciate the support of our customers, and we are so pleased to have a 5 star review from you. Very best wishes from the Curious Rose team.

Rated 5 out of 5 stars

Absolutely beautiful products

Absolutely beautiful products- the socks are particularly joyful! Very fast delivery even in Covid times. Will definately be buying everyone I know something from here!

January 20, 2021
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Reply from Caroline Gurtler

Hi Nancy - what a lovely review from you ! Thank you so much, we really do appreciate it when customers take time to post reviews, particularly using the word 'joyful' ! That's made our day. We hope you will indeed be back buying again soon ! Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

Wonderful service from this company

Wonderful service from this company. Very fast delivery and well packaged.
I am delighted with my puchases and I hope to shop again in nar future. Many Thanks

January 16, 2021
Unprompted review
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Reply from Caroline Gurtler

Thank you Jo for your lovely review. It's great to hear that customers got their items quickly and love them so much. We're delighted that you do hope to shop with us again, so do look out for new products and colours on our website ! Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

Beautiful, top quality British made products.

Beautiful, top quality British made products. Quick delivery and packaged to perfection. Would highly recommend this lovely company!!

January 15, 2021
Unprompted review
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Reply from Caroline Gurtler

Lindsey, what a great review !! Thank you so much, we do love to read about customers who have sought out British-made products. And we can be a little bit too excited about our packaging, so compliments there are always happily received ! Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

Delighted to discover Curious Rose!

I was delighted to discover Curious Rose, and bought several gorgeous items as Christmas presents - all of which were loved by the recipients. The quality of the heart-shaped wheat bag and the fingerless gloves were excellent, and all items were beautifully wrapped and packaged. Hoping that there will be some new items available soon, as I looking forward to purchasing from Curious Rose in the future.

January 8, 2021
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Reply from Caroline Gurtler

Hello Tessa and thank you for your lovely review. We so enjoy reading about how our customers love the products and appreciate the wrapping ! Since you have asked, there will be new products later this year - Long wheat bags in knitted recycled cashmere designed to our new patterns (hopefully we can keep up with demand better this year!) and a new range of bath and body products in gorgeous coloured glass containers. Keep checking the website or join our email list for updates. Kind regards from all at Curious Rose.

Rated 5 out of 5 stars
Caroline Gurtler logo

Reply from Caroline Gurtler

Thank you for your generous review. It's great to hear that you had such a successful shopping experince with us. Kind regards from the Curious Rose team.

Rated 5 out of 5 stars

Very happy with the eye mask

Very happy with the eye mask, it arrived promptly, well packaged and idea for a gift.

January 7, 2021
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Reply from Caroline Gurtler

Chris, thank you for your kind review. We are so pleased that your gift was such a success. Many thanks from the Curious Rose team.

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