Curly Characters Reviews 349

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, often describing them as beautiful, well-made, and of great quality, perfect for children's rooms or as gifts. Reviewers appreciate the personalized designs and the aesthetic appeal of the items received. However, some people were dissatisfied with their orders, citing significant delays beyond the stated turnaround times and a lack of communication from the company. A number of customers reported issues with order fulfillment and obtaining resolutions, despite repeated attempts to contact the business via various channels, including social media. There are also concerns about the company's responsiveness, particularly on social media platforms, where some users noted difficulties in getting their inquiries addressed.

What people talk about most

Order

People report ambiguous experiences with order fulfillment. While some customers praise the quality of their... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the beautiful... See more

Quality

Clients share positive opinions on quality, consistently praising the products as beautifully made, sturdy,... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers praise quick and clear... See more

Social media

Consumers express significant dissatisfaction with the company's social media interactions. Many reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Wish I could give 0 stars. AVOID. Placed an order in April 2024. STILL waiting on it!! Numerous messages ignored, no refund offered. Don’t bother ordering unless you fancy giving your hard ea... See more

Rated 5 out of 5 stars

Fabulous end result thanks so much! Communication was great too as slight change on original colour choice but given plenty of alternative options! When placing order it’s really clear how long the wa... See more

Rated 5 out of 5 stars

I ordered beginning of June 2025, received my order yesterday at my local inpost. I contacted Chloe via Instagram a few times before getting a reply. However, a few days later she text me confir... See more

Rated 5 out of 5 stars

I have ordered on three seperate occasions in the last two years. Products have always been great quality and exactly what I ordered, and perfect additions for my daughter/son and nieces bedrooms. Yes... See more


Company details

  1. Sign Shop

Written by the company

Knitted handmade signs.


Contact info

3.0

Average

TrustScore 3 out of 5

349 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Worth the wait

Ordered my sons full name back in May/June 2025- and I believe it may have taken longer the the turnaround time, but was 100% worth the wait.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and price

I have ordered 3 of these name and they are amazing. Delivery takes a while which is stated on the website when you order, but I didn’t mind this. I ordered two for my daughter and one for my son. The quality is great and they set off the room and personalisation is great. The price is also really good.

February 21, 2026
Unprompted review
Rated 4 out of 5 stars

Storytime sign

I love the 'storytime' sign that I ordered for my son's bedroom. I love that you can pick your own colours. I will say that some of the colours looked slightly different in the photos online than in person, but it is still beautiful. It is great quality and a bargain for a handmade item. Delivery took a long time (10 weeks) but that was stated at the point of ordering, so was expected. I'm really impressed and would order again. Thank you

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered from Curly Characters a…

I have ordered from Curly Characters a couple of times in the last few years. First was my sons name and some safari animals and most recently, a story time sign which hangs pride of place above his bookshelf.

The wait times are long and are stated on the website so this wasn’t a problem for me,
especially because of how lovely the products are but also, they’re hand made.

100% recommend. Thank you! X

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Baby nursery name

I ordered a name sign for my baby’s nursery and it’s beautiful. It is well made and looks great on the wall. The colours are beautiful and match perfectly.

There is a bit of a wait for turn around but this is stated at the time of order. Maker responded to my question she asked for updates.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Nearly two years….

Ordered two signs for my unborn daughter’s nursery in April 2024. She is now nearly two and I have not received anything or any responses to emails or instagram messages where I have always been polite and understanding. Then see a post asking for reviews from people who have received their order and constant posts of finished items and have never received any responses about mine! Really disappointed, in fact in the nearly two years I’ve been waiting I’ve actually learned how to make these signs myself 😂

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing 100% recommend

Amazing! Would 100% recommend I have ordered 3 now 2 before Christmas and one after curly characters has been really clear on lead time and if I had any questions then they would always get back to me I had a slight delay on one before Xmas but was communicated well they are so beautiful and friends have loved receiving them as gifts for new baby’s!!

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Order never arrived and completely ghosted by owner

Placed an order back in October 2023 and it still has never arrived (February 2026). Such a shame because the products look so lovely but have tried to contact so many times in different ways - Instagram and email. I feel really gutted and a bit humiliated that I’m having to write such a poor review because I genuinely try and give people the benefit of the doubt as well as give them time to rectify a problem. Would hate for other people to be in the same boat as me and lose out on money - especially when on maternity leave and money is tight! To top it all off, she has asked people to leave a review - I’d love to actually leave a review of a product rather than just the company!

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

So pleased with my order

Ordered some animals, dinosaurs and a name sign for my son Noah’s room and they arrived within the time frame stated on the website. All messages were responded to and promptly and any questions I had were answered. I had no issues at all.

They are FAB quality and really well made. I loved them so much I ordered some flowers ready for Mother’s Day and I’m looking forward to their arrival 🦖🦕💐xx

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

“please please leave a review”

Begging for reviews on Instagram from the few people that have actually received their orders cos the reviews are being overshadowed by those that haven’t. Speaks volumes. Maybe try fulfilling orders instead of scamming people and you wouldn’t be receiving all the negative reviews. Just a thought :)

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered two items in Jan 2025 and…

I ordered two items in Jan 2025 and adore them! They’re a great size and beautifully made! The colours are gorgeous. I was aware of the 10 week turn around and it did take that but they were worth the wait! Thank you!

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT- do not buy, save your money!

DO NOT BUY unless you want to give money away for free!
Ordered in 2024, and not received my order. Numerous attempts at communicating and zero response. Looking at the feedbacks, this is still a common occurrence. If you can’t fulfil orders do not take our money or advertise yourself as a business which isn’t even registered.

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID ordered in June 2025

AVOID ordered in June 2025
Chloe asked about colours on WhatsApp and never delivered the goods.
Doesn’t reply to any messages on any platform.
Avoid you won’t get what you ordered?
Will report to police and trading standards

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

2 separate orders

Done 2 orders, one a couple years ago and one end of last year. Very happy with the products, took a while to arrive but came packaged safely and we love them! Emailed about order and got a quick response.

December 8, 2025
Unprompted review

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