CurrencyFair Reviews 11,767

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,547 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the payment process as smooth, quick, and efficient, often highlighting same-day transfers and excellent exchange rates. Many people appreciate the user-friendly experience, finding the service reliable and straightforward for international money transfers, with some noting significant savings compared to traditional banking. However, some customers experienced issues with transfer times taking longer than expected or incurring higher costs than anticipated. A few other people also felt that the website's functionality had declined, mentioning difficulties with holding money for better rates or confusion regarding recipient details and fees.

What people talk about most

Payment

Customers consistently express satisfaction with the payment process, highlighting its ease and efficiency.... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

User experience

Customers generally report positive experiences with the user experience. Many find the platform easy to use,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the excellent and competitive... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the very competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went smoothly, from opening the account to completing the transaction itself. The GBP-to-EUR transfer to a SEPA bank account arrived the same day within just a few hours. The exchange rate... See more

Company replied

Rated 5 out of 5 stars

I phoned to sort out an issue that turned out to be technology-based and didn't have a clue how to put into practice the solution the CF person suggested. She took the time to explain to me just what... See more

Company replied

Rated 5 out of 5 stars

Reasonably quick exhange and transfer (couple days), which is an inprovement from the last time what I have used CurrencyFair (which has taken over a week. Note the other similar services such as W... See more

Company replied

Rated 5 out of 5 stars

It’s just so straight forward. The only thing I would suggest is that your personal reference number should automatically be included in each transaction after you have logged in. I find I have to kee... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Money Transfer Service

About CurrencyFair

Written by the company

Fast, secure international money transfers

Send money overseas at better exchange rates, with no hidden fees.

Check our rates

Transfer money overseas
Avoid steep FX markups and hefty international banking fees when transferring your savings abroad.

Access same-day transfers on major currencies to over 150 countries from any device, at any time. As we have local bank accounts across the globe, most international transfers on our platform are treated as domestic transfers, saving you time and money.

Low cost, secure transfers
On average, CurrencyFair only adds 0.53% to the mid-market currency exchange rate, whereas traditional banks can add markups of between 3% and 6%.

Our competitive exchange rates and low flat-fee of just €3 (or currency equivalent) means more money in your pocket when sending and receiving money transfers. In fact, we’re up to eight times cheaper than the banks.

Other ways to save with CurrencyFair:

  • Receive overseas pension - Avoid hidden currency exchange fees when transferring a pension overseas.
  • Buy overseas property - Avoid hefty markups on exchange rates when buying and selling overseas real estate.
  • Receive proceeds from selling shares - Exchange money from the sale of overseas shares at lower-margin FX rates.
  • Pay overseas tax - Save money when paying foreign tax in another currency, wherever you are in the world.

Get started

CurrencyFair - low cost, secure transfers

Written by the company

Save money when you send money with our low-margin FX rates.
Send and receive international money transfers quickly and easily. Exchange to over 20 currencies from one multi-currency account.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 2 out of 5 stars

The service is not as good as it was

I have used CurrencyFare since 2013 for a number of transactions while moving money from the UK to Australia. They’ve been great. This current transaction wasn’t. I placed the order on Monday and the money was received on the same day in GBP. It took until Thursday to receive the money into my Australian account and 2 emails later. Using another FX company now.

May 8, 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for contacting Currencyfair.

I will ask for a senior member of our support staff to contact you, to discuss your feedback with you.

I am terribly sorry for any inconvenience caused.

All the best,
The CurrencyFair Team

Rated 5 out of 5 stars

costs to change and send Money are…

The costs to change and send Money are so much better, than sending money by my local Bank. And it's safe.

May 8, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Great platform

Great platform, always use it

May 6, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars
CurrencyFair logo

Reply from CurrencyFair

We really appreciate you taking the time to share such kind feedback. It means a lot to our entire team to hear that you were happy with the service you received. We're always here to help, and we look forward to welcoming you back again soon.

The Currencyfair team

Rated 5 out of 5 stars

Mad a mistake and when I noticed and…

Mad a mistake and when I noticed and informed your staff they were very helpful and all went well

May 5, 2026
CurrencyFair logo

Reply from CurrencyFair

We really appreciate you taking the time to share such kind feedback. It means a lot to our entire team to hear that you were happy with the service you received. We're always here to help, and we look forward to welcoming you back again soon.

The Currencyfair team

Rated 5 out of 5 stars

After I erred when transferring funds…

After I erred when transferring funds the Currecy Fair team resolved the issue quickly.

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We really appreciate you taking the time to share such kind feedback. It means a lot to our entire team to hear that you were happy with the service you received. We're always here to help, and we look forward to welcoming you back again soon.

The Currencyfair team

Rated 5 out of 5 stars

I have used currency for quite a while…

I have used currency for quite a while now.
The rates are always good, better than my bank, it's quick and easy to use.
Start a transaction send in the money exchange transfer out,it take about 5mins from start to finish.
The money is always in my account by the next day sometimes the same day.
Really pleased

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We really appreciate you taking the time to share such kind feedback. It means a lot to our entire team to hear that you were happy with the service you received. We're always here to help, and we look forward to welcoming you back again soon.

The Currencyfair team

Rated 5 out of 5 stars

Quick and secure

My last transfer has been processed extremely quickly with a very good rate. There was a point to clarified and communication with the team was clear and efficient. I strongly recommend currencyfair.

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Affordable and Straightforward

Made the process of paying money across currencies easy and more affordable.

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

So Simple,

I"ve found that every time I use Currencyfair I get a fair deal, its so easy , quick and prompt.

May 2, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

I had a problem and it was quickly…

I had a problem and it was quickly sorted ou online
many thanks

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Easy and fast delivery

Easy and fast delivery

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Minimal fuss

Minimal fuss, easy to use.

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

It was a smooth and easy transaction…

It was a smooth and easy transaction and we also saved a lot in fees.

May 5, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

All fine as everytime transferring part…

All fine as everytime transferring part of my pension to my South African account.
Waiting for a good exchange rate with money parked at the CF account would be better. Like years ago.
Yes, I know. Bank regulations.

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Safe, reliable and Very quick and professional service…

Very quick and professional service with great support team. Great experience, very safe and reliable with Currency Fair and this why I have been using their services for many years.

May 7, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Excellent Customer Service

Efficacy and kindness. My problem was solved quickly and the help was very nice! Thank you! I have been using Currency Fair for several years and it has always been that way.

May 5, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Another highly efficient and competitive transfer.

Another highly efficient and competitive transfer through CurrencyFair.
Having used this company for many years now I am nevertheless always impressed with their communication as to the progress of the exchange .
An excellent service from a 1st class operator.

May 5, 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

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