Currenxie Reviews 190

When I encountered issues, the support team was quite fast, detailed, and ensured safety.

My experience with the banking platform has been very positive. The interface is easy to use, and everything runs smoothly. Most importantly, the customer service team is responsive and helpful

As an eCommerce business, we have been using Currenxie for several years, and overall our experience has been very positive.

The platform is simple, intuitive, and easy to use, which is exactly what you need when managing daily business finances. The interface is clean and straightforward, making it easy to handle transactions, track balances, and operate across multiple currencies without complications.

What stands out the most is their customer support. Whenever needed, their team is available by phone, and if not, they respond to emails very promptly and professionally. Issues are handled efficiently, and communication is always clear.

Overall, Currenxie has been a reliable and convenient banking solution for our business, and we are happy to continue using their services.

I applied to open an account for a European SaaS company, but was rejected for no apparent reason. It's probably more flexible to open an account with a bank than with risky services.

Excellent services.
The platform is secure, easy to use, and overall reliable.
The support is responsive, and always helpful.
We are very satisfied with the cooperation and always recommend their services to our partners.

Excellent customer service! Feature for card-only team visibility was live before even their email, applied it immediately, and it's perfect. Lightning-fast and helpful support. Highly recommended!

We experienced an issue which took some time to resolve, but the response was timely and the matter was eventually resolved.

Removed all my funds from Currenxie Bank due to serious concerns around support and account handling.

My account manager stopped responding to messages, and support requested unnecessary documentation for transfers between my own company accounts. To avoid any operational or liquidity risk, I decided to withdraw all funds and discontinue using the service.

Based on this experience, I no longer trust this bank.

So far excellent service. Very low fees and very good customer support.

Excellent banking solution for receiving and paying in many currencies. Very low fees; excellent rates based on average FX-rate at moment of transfer.
Both their website and app are clear, concise and easy to use.
You can apply for Visa debit card to pay or draw cash at ATMs around the World. You can set your own limit for the card easily through the app/website based on how much money is in your account. The card is free and there is a money-back deal on card transactions.
But a special mention should be their outstandingly excellent customer service with not just fast follow up; but actual helpful support and solutions by friendly and knowledgeable people. And yes; you can get them on the phone as well !

CURRENXIE is EXCELLENT. Customer Support is THE BEST. The MOST prompt, professional, efficient, friendly and helpful with SPECIAL THANKS to Ms. Becca, Mr. Immanuel and Mr. Wan. SINCERELY.

I have a professionnal account with Currenxie and so far I'm happy withe the service.
Client Support Executive service is very responsive, professionnal and efficient.

My issue with the App on my iOS got solved quickly. A special thanks to Alexis, Client Support Executive, who helped me a lot in solving this problem. Highly recommended.

This Banking App is really helpful. Their team is not only friendly, but also devotedly for all our questions.
Communication via email always well supported within 24 hours, sometimes they call directly. We're happy with them

The support team's responsiveness and ability to quickly identify the right solution were truly appreciated.

One of the support representatives even took the time to call me directly to explain the situation, followed by a clear email with step-by-step instructions. All I had to do was follow her guidance, and the issue — updating the correct phone number for the account — was resolved quickly and smoothly.

Yup, my experience with this bank has been very positive.

reliable payment service.
App have no function to cancel a wrong Transaktion even its one minute after execute. If the Transaction was done after the available support time, there is no way to stop it.
No function to insert one Transaktion and set it on hold.
Fees partly a bit expensive.
Does not accept US Companies

Currenxie provides a fast onboarding process and responds to my inquiries promptly. I highly recommend business users to open an account with Currenxie.

I paid 8 USD for a SWIFT of 30 USD to a supplier in Japan (B2B). But the supplier complained that the amount was never received. After I asked the support, they said the money would be returned to my wallet, but they took 25 USD processing fees. So, from the 38 USD I spent, I got just 5 USD back. Don't trust them. They also charged me 50 USD to open an account!

So everything was fine, no new transactions for like a week or two, and then all of a sudden, well, your account does not meet our risk tolerance and we are closing your account.

No explanation nothing

Ridiculous, so let me get this straight, all was good with your risk appetite for a year, but suddenly there is a problem.

Stay away, as you want something reliable, not unreliable. Now, if you want to use it like to pay bills and keep max to 1000 on it and have no clients pay into it, then you would be fine.

Imagine if I had no alternative, what would we do.

STAY AWAY. YOU HAVE BEEN WARNED!

Currenxie has still not done anything about a transafer of almost a quarter of a million US Dollars sent to an account they provided me. They claim that they are going to process a return of funds to me however after 5 days they are unable to provide any feedback and claim that they are yet to receive any feedback from CItibank their banking partner whom they deal with every day. I tried calling fro 5hours nobody answered and this was during their business hours, I sent almost 10 emails all of which we opened and I have screenshots of them opening them but nobody responded. The lack or urgency, the lack of communication and the non transparency is shocking. How do these people even have a license to operate???? I eventually got through by calling from a different number and then demanded someone higher up call me which was refused. I did inform them I was recording the calls and will be reporting them which I am busy doing. Currenxie are thieves and do not understand any sort of service delivery.