Even though I had to wait about 6 weeks, the quality and elegance of the curtains I received is worth every penny. I ordered about 10 different samples, which helped me find the right type of curtain... See more
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The staff answered all of my questions before my purchase in regard to measuring windows, and how many inches to add beyond the window. The curtains took about 5 or 6 weeks to come, which seemed abou... See more
Company replied
We looked at many different velvet type drapes. Some of the others seem monochromatic, but the Curtarra , and the sample that I received, had so much depth of color. So we bit the bullet and paid a l... See more
Company replied
The measuring guides on the website made the process easy. Samples were large enough to evaluate color. Directions were clear for installation. Our order was missing the Bob wands. While it took sever... See more
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Company details
About Curtarra
Written by the company
Custom for you, made simple.
Curtarra—to always make custom curtains easy. Offers quality custom drapes & shades & valances for your dream home with ease.
Enjoy free shipping and the best customer service. Get your free swatches. Use the Curtarra Measurement Tool, and have no trouble measuring anymore.
Highly Customizable
Written by the company
- Bespoke window treatment for you
- Customize your curtain & shades and hardware on size, fabric, color, curtain head style, shade mount style, lining shade, and more.
Our Service Guarantee
Custom Window Treatment Services
- 7x24 Customer service supported.
- 7-20 days Made-to-Measure drapes and shades are fast delivered.
- Free shipping on all custom-made orders.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 (909) 616-1816
- support@curtarra.com
- curtarra.com
Free Swatches
4.6
Excellent
344 reviews
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth every penny!
The curtains (sheers) were very high quality. They were precisely the dimensions that we ordered. We were impressed with the website, the ease of ordering, and the instructions for hanging that were provided both before and after purchase. We especially want to commend Ashley from your customer service team for all her help.
March 19, 2026
Reply from Curtarra
Dear Debbie,
Thank you so much for your wonderful review! We are delighted to hear that your new sheer curtains were a perfect fit and that you found our ordering and installation instructions so helpful.
We are especially proud to hear your kind words about Ashley. We will be sure to pass your commendation along to her—she truly embodies our commitment to making the custom drapery process as seamless and personal as possible. Providing that 'Worry-Free' experience from start to finish is exactly what we strive for at Curtarra.
Thank you for trusting us with your home.
Warmly,
The Curtarra Team
Reply from Curtarra
Dear Richard,
Thank you for the fantastic feedback! We are so glad to hear that both our product and our shipping packaging met your expectations.
Thank you for choosing Curtarra!
Warmly,
The Curtarra Team
Great Cafe Curtains.
The curtains are made to precise dimensions. Very well sown. They look great in our kitchen.
March 18, 2026
Reply from Curtarra
Dear Raymond,
Thank you so much for your kind words! We are delighted to hear that your new café curtains have found a perfect home in your kitchen.
At Curtarra, we believe that Artisanal Quality is in the details. Achieving those 'precise dimensions' and ensuring every piece is beautifully sewn is at the heart of what we do. It’s wonderful to know that our craftsmanship is helping to elevate the look of your space.
Welcome to the Curtarra family!
Warmly,
The Curtarra Team
My new curtains look beautiful and really make the room look elegant.
The staff answered all of my questions before my purchase in regard to measuring windows, and how many inches to add beyond the window. The curtains took about 5 or 6 weeks to come, which seemed about right for a custom order. The curtains were hung yesterday and they look terrific.
March 25, 2026
Reply from Curtarra
Dear Pat,
Thank you so much for your kind words! We are delighted to hear that your new curtains have brought that touch of elegance to your room.
Our goal is always to make 'Custom Made Easy,' and it’s wonderful to know that our team was able to provide the clarity you needed regarding measurements and fullness before your purchase. We truly believe that precision in the planning stage leads to the 'terrific' results you’re seeing now.
Thank you for your patience during the 5-6 week artisan crafting period; we are so glad the final result was worth the wait.
Warmly,
The Curtarra Team
Needed a touch more effort
The material is beautiful and the curtains are made well. My primary complaint is that the curtains were not crease trained at all, so they don't fall nice and neat. Other curtains I've ordered that are of this price point were crease trained and packed folded perfectly like an accordion in the bag, with a paper band to hold the shape of the folds together. These curtains came in big bags folded in half twice, top to bottom. I'm very disappointed that I spent thousands of dollars and still have to do this process myself, which could have been easily completed from the factory with no down time on my part, especially considering the 4-6 week order fulfillment.
March 16, 2026
Reply from Curtarra
Dear EC,
Thank you for your honest feedback and for recognizing the beauty and quality of our materials. We sincerely apologize that the presentation and 'crease training' of your curtains did not meet the premium standard you expected, especially for an order of this magnitude.
We want to be transparent with you regarding why this occurred. For exceptionally high-set windows like yours, our standard horizontal shaping machinery occasionally faces physical limitations. However, we hear you—at this price point, the 'out-of-the-box' experience should be effortless.
Our Commitment to Improvement:
Your feedback has directly impacted our operations. We are currently implementing a new vertical steam-shaping station specifically designed to handle oversized and extra-high panels. This will allow us to 'crease train' and accordion-pack even our largest custom orders in the future.
In the meantime, we want to ensure you get that perfect, neat fall. Please stream and train curtains like below: https://youtube.com/shorts/becWMysb6Qo
Warmly,
The Curtarra Team
I still haven't received my order. *Updated*
I still haven't received my order. So I can't review it. Ordered 2/7/26 Delivered 3/26/26, did not match website shipping time frames. Updated rating: curtains finally arrived. Fabric is nice, well packaged. I would not recommend the curtain rods hower. Quality is not there for the price ($300/rod), could have purchased them locally for much less. Also the wall hardware (screws/anchors) were not at all what is needed for drywall, it required a trip to the store. Overall if needing special sizing they are suitable but fabric only, would not recommend hardware. Be patient with shipping as well.
March 14, 2026
Reply from Curtarra
Dear Tara,
We sincerely apologize for the delay in receiving your order. After checking the logistics progress, we have confirmed that your package is currently in transit and is estimated to arrive within approximately 2 days.
Thank you so much for your patience and understanding as we ensure your custom window treatments reach you safely.
Best regards,
The Curtarra Team
Issue related to header thread color…
Issue related to header thread color was quickly resolved to my satisfaction. Representative was courteous, professional, and prompt in responding.
March 16, 2026
Reply from Curtarra
Dear David,
Thank you so much for sharing your experience with us. We are thrilled to hear that the issue regarding your header thread color was resolved quickly and to your total satisfaction.
At Curtarra, we take great pride in our Artisanal Quality, and we understand that when it comes to custom window treatments, the smallest details—like the perfect thread match—make all the difference in achieving a sophisticated look. We are glad our team was able to provide the prompt, professional, and courteous service we strive for every day. Thank you for trusting us with your home.
Welcome to the Curtarra family!
Warmly,
The Curtarra Team
Very satisfied
Choice of sample fabric, Quality of sheers, Hooks provided - ease adjusting hooks to proper length.
March 9, 2026
Reply from Curtarra
Dear Georgian,
Thank you so much for sharing your experience! We are delighted to hear that you enjoyed the fabric selection process and found our adjustable hooks helpful.
We believe that 'Custom Made Easy' should apply to the installation as much as the design, so hearing that the adjustable hooks allowed you to achieve the perfect length is fantastic. We hope your new sheers bring a beautiful glow to your home for years to come!
Warmly,
The Curtarra Team
Curtarra heard my concern and addressed…
Curtarra heard my concern and addressed it in a fair and prompt manner
March 7, 2026
Reply from Curtarra
Dear Elise,
Thank you for your review. We are so glad we had the opportunity to address your concerns in a fair and prompt manner.
Our 'Worry-Free Purchase' guarantee is at the heart of everything we do, as we want every customer to feel supported from measurements to final hanging. Thank you for your patience and for trusting us to make it right. We are honored to have you as a customer!
Warmly,
Curtarra Team
Reply from Curtarra
Dear Atour,
We are thrilled to hear you are enjoying your new curtains! Thank you for the kind words regarding our quality.
Our artisans take great pride in crafting every piece to meet premium standards, and it’s wonderful to know that the craftsmanship shines through in your home. We would love to see how they look—feel free to share a photo with us! Thank you for choosing Curtarra.
Warmly,
Curtarra Team
Customer support is excellent
Customer support. Ashley is very knowledgeable. This is the second order we have placed with her. She went out of her way to do some additional work to ensure our satisfaction. Nice job Ashley.
March 9, 2026
Unprompted review
Reply from Curtarra
Dear Richard,
Thank you for being a loyal member of the Curtarra family! It is such a pleasure to hear that you’ve returned to us for a second order.
We are incredibly proud of Ashley and the "above and beyond" service she provides. Her deep knowledge and commitment to ensuring every detail is perfect truly embody our "Worry-Free Purchase" promise. We will be sure to share your kind words with her—she will be delighted to know her extra efforts made such a positive impact on your experience.
Thank you for trusting us once again with your custom window treatments. We look forward to helping you with any future projects you may have!
Warmly,
The Curtarra Team
Successful Results
I had a lot of help from Bonita and my curtains turned out perfectly. Quality, Workmanship, Stye and measurements are Excellent.
November 10, 2025
Unprompted review
Reply from Curtarra
Dear Marlena,
Thank you so much for trusting Curtarra with your home. It is a delight to hear that your new curtains turned out perfectly!
We are especially thrilled that Benita was able to provide the guidance needed to bring your vision to life.
Should you need anything else for your future design projects, we are always here to help.
Warmly,
The Curtarra Team
Lilith Beige curtains are Gold color, not Beige
Ordered custom curtains in Lilith Beige. I like the material. Workmanship is good, although one of the hem weights has already fallen out. I am very disappointed in the color. These are definitely Gold, NOT Beige. Curtarra issued a partial refund, but I am still unhappy.
January 27, 2026
Reply from Curtarra
Dear AVM,
Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the material and our 'Artisanal Quality' workmanship, but we sincerely apologize that the color and the hem weight issue did not meet your expectations.
Regarding the Lilith Beige, it is important to note that sheer and semi-sheer fabrics are highly transformative. Because of their delicate weave, the perceived color can shift significantly based on environmental lighting and whether the fabric is layered or hanging flat against a window. What may appear as a classic beige in one setting can take on warmer, golden tones depending on the sunlight entering your room.
We want you to be completely satisfied with your 'Worry-Free Purchase.' Our senior support specialist, George, is currently reaching out to you via email to discuss a personalized resolution and ensure your curtains look exactly as you envisioned. Please keep an eye on your inbox so we can make this right for you.
Warmly,
The Curtarra Team
Good customer service
Good customer service. Very quick getting what I ordered. The sheers was well made.
February 4, 2026
Reply from Curtarra
Dear Beth,
Thank you so much for your kind words! We are thrilled to hear that you are enjoying your new sheers and had a positive experience with our team.
Warmly,
The Curtarra Team
Reply from Curtarra
Dear Pb,
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team.
Warmly,
The Curtarra Team
Not great quality
While easy to install, quality was not as expected. Suggested measurements were also not accurate.
February 13, 2026
The quality of the curtains were top…
The quality of the curtains were top notch. The delivery time was short. I've used curtarra twice and will do so again.
February 7, 2026
Reply from Curtarra
Dear Brenda,
Thank you for being such a loyal member of the Curtarra family! Having you return to us for a second time is the highest compliment we could receive.
We are so pleased to hear that our quality continues to be 'top notch' and that our delivery exceeded your expectations. At Curtarra, we strive to make 'Custom Made Easy' by balancing artisanal craftsmanship with efficient service, so it's wonderful to see that reflected in your experience.
Warmly,
The Curtarra Team
Wonderful well made curtains
We looked at many different velvet type drapes. Some of the others seem monochromatic, but the Curtarra , and the sample that I received, had so much depth of color. So we bit the bullet and paid a little bit more but oh my goodness are these the most beautiful curtains I’ve ever seen. Deep velvet blue that changes colors with movement and has complete blackout during the daytime. If I could give six stars for this purchase I would.
I also bought the curtain rod that has fixtures at the top of the curtains can slide across on the rail without difficulty and it’s really well made. Overall, this is a great experience with purchasing curtains and hanging them myself.
February 11, 2026
Reply from Curtarra
Dear Jeff,
Thank you so much for your incredible review! We are truly honored that you chose Curtarra after exploring so many other options. It sounds like those deep velvet blue drapes have truly transformed your space.
We are delighted that you noticed the Artisanal Quality and depth of color in our velvet. We take great pride in sourcing fabrics that offer that rich, dynamic movement you described—there really is nothing quite like the way high-quality velvet interacts with light. It’s also wonderful to hear that the blackout functionality is providing the complete coverage you need for a restful environment during the day.
We’re also glad to hear the installation went smoothly! Our goal is always to provide a "Worry-Free Purchase," and hearing that our curtain rod and rail system made hanging them yourself a great experience is the best feedback we could ask for.
Warmly,
The Curtarra Team
The curtains came quickly and were…
The curtains came quickly and were exactly what I ordered. The quality is very good.
January 31, 2026
Reply from Curtarra
Dear Customer,
Thank you so much for choosing Curtarra for your home. We are delighted to hear that your custom curtains arrived promptly and met your expectations for quality.
At Curtarra, we believe in 'Custom Made Easy,' and we are thrilled that our artisan-crafted window treatments provided the exact look and feel you were searching for.
Warmly,
The Curtarra Team
Excellent customer service.
January 31, 2026
Reply from Curtarra
Dear Ruth,
Thank you for the wonderful feedback! Providing an exceptional experience is at the heart of what we do.
Whether it is navigating custom measurements or selecting the perfect fabric, our goal is to ensure a 'Worry-Free Purchase' from start to finish. We are so glad our team could support you, and we look forward to assisting you with any future interior design projects.
Warmly,
The Curtarra Team
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