Cushionpop Reviews 74

TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

Positioned and sized all the photos on the template how I wanted them before I sent it. When cushion arrived, the person who the cushion was for was chopped off as was a part of the central main pictu... See more

Rated 1 out of 5 stars

After placing and Paying for my order I have had NO response to several of my messages!!! I've asked repeatedly about my order as its a Christmas present. You don't give any information at all ,... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Website easy to use and upload photos to. Delivery time is brilliant. Cushion is perfect. Ordered for a friend's birthday. She's gonna love it. Highly recomme... See more

Company replied

Rated 5 out of 5 stars

Everything was perfect when the order arrived, always use this company reasonable prices too ,thankyou

Company details

  1. Gift Shop

Written by the company

An online retailer specializing in selling personalized photo cushions.


Contact info

3.5

Average

TrustScore 3.5 out of 5

74 reviews

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Rated 2 out of 5 stars

Poor customer service…

Positioned and sized all the photos on the template how I wanted them before I sent it. When cushion arrived, the person who the cushion was for was chopped off as was a part of the central main picture where a birthday cake was chopped off which was an important part of that photo. Contacted customer services by email twice but never had a reply back about my queries. Very disappointed.

August 2, 2024
Rated 1 out of 5 stars

Order didn’t arrive

I ordered it the first of December and sent emails on the 22nd and 24th and 28th and a few more after to see what was happening with it and no reply until mid January I emailed saying I want a refund and only then I got a reply to get it back.

December 7, 2023
Rated 1 out of 5 stars

order never arrived

I ordered a cushion over 3 months ago and my order never arrived. I never got any refunds and I never got any updates. I don’t know what has happened to my package.

June 5, 2023
Rated 5 out of 5 stars

Great present …

We had the cushion cover made with family photos for my mother in law who’s in a nursing home, she loves it and the photos are very clear,
Quick service & delivery.

April 12, 2023
Rated 1 out of 5 stars

Ordered a cushion for Xmas paid extra…

Ordered a cushion for Xmas paid extra £12.99 for guarantee delivery for Saturday 24th of December it never came emailed a number of times with no response poor customer service getting my bank to look into this site as I feel it's a fake site

December 28, 2022

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