I ordered cushions a few months ago and unfortunately had to send them back . Service quality fantastic just wrong colours. Pleased to say saw two cushions - just perfect for my room. So pleased I was... See more
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Package arrived swiftly and the cushions are lovely and soft. I bought four 100% linen cushions and a plush bolster type cushion - they are all lovely, well made, easy and disctrete zip as well! Glad... See more
Company replied
Super fast delivery, great packaging and superb quality cushions! Would 100% recommend! The cushions are absolutely beautiful, well worth the price and they’re British-made in Lancaster. They’ve reall... See more
I bought four lovely, traditional, blue striped ticking cushions; all feather filled with neatly zipped covers, convenient for washing. I’m really pleased with the appearance and the finish...I cannot... See more
Company replied
Company details
Written by the company
Our aim is to produce high quality decorative scatter cushions direct to retail customers. We upload new designs regularly and like to think we have something for everyone. If you're looking for tapestries, prints, velvets or linens we think you'll find something you like. Sign up to our email list and learn when we have sales. We have reds cushions, blue cushions, plain linen cushions, bird cushions, print cushions and lots of velvet cushions.
Contact info
United Kingdom
- cushions.co.uk
4.9
Excellent
717 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent selection
Excellent selection. Arrived the following day; beautifully made. Will certainly use the company again.
November 13, 2020
Reply from cushions.co.uk
Thanks very much for your lovely remarks about our products and service, we do try hard to provide beautiful products at very reasonable prices. Please visit us again when you are in the market for more cushions or even just cushion covers.
Kind regards,
Karen
Brill quality and colour match
The colour representation on the screen was excellent to the colour and quality of my cushions on delivery just excellent - I would recommend the cushion for to all my friends - actually I will ! Thank you
November 13, 2020
Reply from cushions.co.uk
We are delighted that you are happy with our colours as we try very hard to make sure you get exactly what you hoped for. It is gratifying to hear that you are willing to recommend us to your friends.
Kind regards,
Karen
High quality cushions
High quality cushions - fabric and pads, delighted and would buy again.
November 13, 2020
Reply from cushions.co.uk
Hi Cathy
Thank you so much for your lovely remarks about our choice of cushions, fabrics and inners. All our inner pads are hand made to a high standard and our covers are made by highly skilled machinists with years of experience.
We would love to see you use our website again.
Kind regards,
Karen
Excellent customer service and quality cushion covers
I called the company to ask for an order request and they were more than happy to help me. Cushion cover arrived in good time and looks exactly as pictured on website. The fabric is great quality for the price too. All in all a great customer experience!
October 4, 2020
Unprompted review
Reply from cushions.co.uk
Hi Freddy
We really appreciate our customers taking the time to contact us when we get things right. All our photography is done in house as you can probably tell! Our fabrics come from some very high end suppliers which reflects in the quality of cushions we offer. Please shop with us again.
Kind regards,
Karen
Cushions for a nursery room
Delivery of 5 fabulous cushions for my new nursery room was prompt and perfect
The designs for my new grandchild’s room and future nursery are bright, fun and delightful
The quality is great and I do not hesitate to recommend this family owned company
September 29, 2020
Unprompted review
Reply from cushions.co.uk
Hi JW
We are so happy you have used our cushions for your new Grandchilds nursery, it is a privilege. We make all our cushions in Lancaster, Lancashire and take pride in making high quality products. Your kind words will be passed on to our machinists.
Kind regards,
Karen
Excellent service and advice
Excellent service and advice. I was thrilled with my cushion covers which arrived really quickly.
September 25, 2020
Unprompted review
Reply from cushions.co.uk
Thank you for your lovely feedback regarding your cushion covers. We try to ship orders on the day we receive them as we know how it feels to order online and then to wait more than a week for something to arrive! We hope that when you're in the market again for cushions that you will give us another look.
Kind regards
Karen
good quality looks fab
September 24, 2020
Unprompted review
Reply from cushions.co.uk
We are so glad you like our products and hope that you will return to our store whenever you are in the market again for high quality well priced cushions.
Kind regards,
Karen
Firmino cushions
I recently purchased 4 x Firmino cushions from Stothert (cushions.co.uk) and I'm very pleased with the quality of the product, price, and prompt delivery. I would certainly recommend this item and buy again.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Lauren
Thank you so much for your feedback it genuinely helps us to improve our services to you our customer. I confess that the Firmino has been the most popular botanical cushion so far with its twin the Canopy Fuschia. We look forward to welcoming you to our store again and hope to show you more fabulous cushions.
Kind regards,
Karen
Ordered several cushions from this…
Ordered several cushions from this company two of which were out of stock. Karen a pleasant lady from admin called to advise and refunded my money on the same day, great customer service. Cushions arrived, so pleased and such a bargain! Many thanks, would have no hesitation in buying again.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Susan
We are so pleased that you are impressed with our quality, service and products. Our cushions represent good value as we are the manufacturer and we actually produce products for some major high street retailers. Quality is very important to us as are our customers so we would be delighted to help you shop in our store again.
Kind regards,
Karej
Great products and great service.
Very happy with the quality of the cushions and the service. Our purchases were delivered very quickly and well-packaged. Before we ordered we had a query and this was dealt with promptly, courteously and helpfully.
Would use again for sure and would recommend.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
We thank you very much for your lovely comments and that you appreciate our quality and level of service. Please don't hesitate to contact us again should you be in the market for more high quality cushions I may have even made them myself!
Kind regards
Karen
All good
Have only recently discovered Cushions,com. Excellent products, actually spoke to a guy in Lancaster to give him complex delivery instruction. My friend, for whom my 3 purchases were a present, loved them I would use this company again. Prompt fast delivery too/.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Margaret
We are delighted that you had a good shopping experience with us and that you are impressed with our prompt delivery service. Please don't hesitate to visit us again when you are in the market for cushions or just gifts in general. If there is any way we can improve our service we'd like to know about it.
Kind regards,
Karen
I have previously purchased cushions…
I have previously purchased cushions from Cushions on line and went straight to them for this purchase.I found the whole buying experience so easy and the lady who attended to my enquiries went out of her way to give me some valuable advice on sizes etc and was most delightful in her whole demur.Extremely well done Cushions on line and wuill have no hesitation in reccomending them to anyone i come across who happens to be looking for same.oh almost forget the delivery of my order was completed within 24 hours of me placing the order and came very well packaged and with a good and helpful courier -well done all round and many thanks brian spit.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Brian
It was a pleasure helping you to get exactly what you want to impress your visitors! As you reported they are indeed impressed well done on your excellent choice; the Canopy Fuschia are one of my favourite designs. We aim to pack and ship the same day we get an order where possible and also to provide good value. We manufacture our own cushions which means we can control the quality and offer fabulous prices. Hopefully when you are ready to impress some more visitors you think of us and visit again.
Kind regards,
Karen
Very pleased gorgeous cushions and…
Very pleased gorgeous cushions and speedy delivery
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Raymond
We are thrilled that you like our quality and service it means a lot to us that we have happy customers and we hope you won't hesitate to visit us again. If there is anything we can improve we'd love to hear your suggestions.
Kind regards,
Karen
Reply from cushions.co.uk
Hi David
Thanks for leaving us a review we are always happy to go the extra mile for our customers.
Hope your new display went down well!
Kind regards,
Karen
All good!
All fine! — my two cushions came, and were exactly as described on the website. The fabric design is bright and cheerful, and the linen is a good weight (not flimsy or thin). The cushions are nicely rounded, which means they are well filled with feathers. I struggle to think how they could be better. (The designs I chose were very well priced, and so may have previously been more expensive, as others on the website are twice the price for this size.)
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Claire
We are delighted to hear that your experience of our quality, service and price was a good one and we hope you will shop again with us.
Kind regards,
Karen
Beautiful quality cushions at a very…
Beautiful quality cushions at a very reasonable price.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi there
Thanks very much for your honest review of our service, quality and price. We hope you will visit us again and recommend us to your friends!
Kind regards,
Karen
Cushions online provided me with a high…
Cushions online provided me with a high quality product and excellent customer service. I would buy from them again.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Annette,
Thank you for your lovely review. We all love to hear that we are getting the customer experience right and hope that if you need to buy cushions again that you will consider us.
Kind regards
Karen
Good customer service
Good customer service, prompt delivery. Very pleased with cushions. Good choice of products and I will be ordering again in future. The only suggestion I would make is that the cushion pads should be available in synthetic fibre, not just feathers, as many people have allergies and feathers are unsuitable for a filling.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Mary
Thanks for your review and your suggestions about fibre filled cushions; we include this as an option with our newer listings and of course we can offer them with any of our products. Thanks again for shopping with us, we look forward to hearing from you again.
Kind regards,
Karen
Excellent quality cushions
Excellent quality cushions, with different patterned materials not seen elsewhere, making them feel exclusive.
Great price and fast delivery.
Would highly recommend.
September 24, 2020
Unprompted review
Reply from cushions.co.uk
Hi Mark
Thank you so much for your lovely feedback which makes our job even better! We try to offer the best quality fabrics, and a high quality finish for a fair price so it looks like we have delivered for you. Hope to see you in our store again.
Kind regards,
Karen
My 2 botanical themed deckchairs…
My 2 botanical themed deckchairs arrived today- I am so pleased, they are visually stunning, great quality and very comfortable. They look superb in my garden.
June 16, 2020
Unprompted review
Reply from cushions.co.uk
We are glad you like your deckchairs however you didn't get them from us! We only make cushions.
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