cushions.co.uk Reviews 

717
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered cushions a few months ago and unfortunately had to send them back . Service quality fantastic just wrong colours. Pleased to say saw two cushions - just perfect for my room. So pleased I was... See more

Rated 5 out of 5 stars

Package arrived swiftly and the cushions are lovely and soft. I bought four 100% linen cushions and a plush bolster type cushion - they are all lovely, well made, easy and disctrete zip as well! Glad... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery, great packaging and superb quality cushions! Would 100% recommend! The cushions are absolutely beautiful, well worth the price and they’re British-made in Lancaster. They’ve reall... See more

Rated 5 out of 5 stars

I bought four lovely, traditional, blue striped ticking cushions; all feather filled with neatly zipped covers, convenient for washing. I’m really pleased with the appearance and the finish...I cannot... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Our aim is to produce high quality decorative scatter cushions direct to retail customers. We upload new designs regularly and like to think we have something for everyone. If you're looking for tapestries, prints, velvets or linens we think you'll find something you like. Sign up to our email list and learn when we have sales. We have reds cushions, blue cushions, plain linen cushions, bird cushions, print cushions and lots of velvet cushions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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4.9

All reviews

(717)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and…

Excellent service and communication...again.

March 24, 2018
Unprompted review
cushions.co.uk logo

Reply from cushions.co.uk

Hi Nicola,

Thank you so much for using our site again and for the lovely comments. Our team always try
very hard to achieve the highest possible quality every time.

Kind regards,


Karen

Rated 5 out of 5 stars

Lovely products

Lovely products. Very fast delivery. Thankyou so much

March 13, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Sue,

Thank you for your review which we've shared with our team. We strive to produce high quality
products at very competitive prices and we hope you'll look again at our site.

Kind regards,


Karen

Rated 5 out of 5 stars

My beautiful silk velvet cushions.

My second purchase now with this great company.
Beautiful cushions lovely fabrics great service and very fast delivery.

I would definitely recommend cushions on line.

CarolB

March 6, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Carol,

Thank you so much for your lovely feedback. We pass on comments to our team which helps us
maintain high standards. We hope you will look at our site again when you are in need of more
cushions after all you can never have too many!

Kind regards,

Karen

Rated 5 out of 5 stars

Very pleased with my order

Very pleased with my order. The colours are exactly what I expected and so was the quality.

February 18, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Karen

We are so pleased that you like your recent order and we do try hard to get the true colour into our
photography which is a challenge. Do look again at our site as we list new designs frequently like
the new Capuchin in our Print section.....

Kind regards,


Karen

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Would defiantly use again.

February 15, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Vicky,

We are really pleased that you like our service and trust that you will use us again when you
are ready to place further orders; big and small we like them all!

Kind regards,


Karen

Rated 5 out of 5 stars

Excellent little company

Excellent little company. Everyone is friendly and helpful; nothing too much trouble for them. If you appreciate personal first-class customer service then order with confidence from this store.

February 8, 2018
Unprompted review
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Reply from cushions.co.uk

Thank you so much for your very nice feedback. We do try our best to satisfy our customers. Please look again at our site as we post new items frequently. We have shared your feedback with our team, thank you.

Kind regards,


Karen

Rated 5 out of 5 stars

A good selection of cushions from which …

A good selection of cushions from which it was easy to place an online order. The cushion arrived quickly and I am very pleased with it - And it's British Made

February 4, 2018
Unprompted review
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Reply from cushions.co.uk

Thank you so much for your lovely feedback it means a lot to us. We try to keep up to date with current trends and fashions whilst still giving a nod to traditional decor. Please look again at our range and thank you again on behalf of our team.

Kind regards,


Karen

Rated 5 out of 5 stars

Love the cushions and the price was …

Love the cushions and the price was just great! Quick turnaround from ordering to delivery. Will certainly visit this site again. Thankyou.

January 31, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Christine,

Thanks very much for your lovely review. We hope you do keep an eye on our site as we frequently upload new items. Our latest is called Estoril Cranberry, a lovely kilim effect woven cushion.

Kind regards,

Karen

Rated 5 out of 5 stars

cushions

quality of cushions are excellent, good value for money, and delivery was bang on time and nice and early in the day.

would recomend this company to anyone.
Thank You

January 31, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Juliet,

Thank you very much for your lovely comments we do try very hard to ensure we give our valued customers excellent service. We upload new cushions frequently so hopefully you will visit our site again.

Kind regards,

Karen

Rated 5 out of 5 stars

Very good quality

Very good quality, well-priced cusions which were delivered quickly. I bought large Kilim cushions.

January 30, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Jan,

Thank you for your lovely feedback which we have shared with our team here. We do try extremely hard to produce the best quality cushions for the best possible price. We are always uploading new designs so please look again at our site for more inspiration.

Kind regards,


Karen

Rated 5 out of 5 stars

Excellent

Great communication, fast delivery and excellent quality cushions. Couldn't be happier, thank you!

January 24, 2018
Unprompted review
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Reply from cushions.co.uk

Thank you for your lovely feedback which we really do appreciate. We share comments with our team and it means a lot to them to hear what people really think of our quality.

Please do keep looking at our site as we try to add new cushions regularly.

Kind regards,

Karen

Rated 5 out of 5 stars

Excellent quality, choice and brilliant despatch and delivery

The website had a great choice of cushions, not something I normally shop for, so I took the risk of ordering. I ordered seven cushions on a Sunday afternoon, they arrived on the Tuesday They did contact me regarding the fabric on the reverse of a cushion on the Monday morning and said they would be despatched that day. The cushions are excellent, great quality and look like they do on the website. They’re so good I’m thinking about ordering some more.

January 17, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Lynne,

Thank you for your lovely feedback we are absolutely thrilled that you love our quality and service. We try very hard to ensure that what you see is exactly what you get and believe in good communication.

Please do take a look at some of our new products introduced just this week; The Loreto Taupe with lovely piping and the Navarra Carbon look good together.

Kind regards,

Karen

Rated 5 out of 5 stars

These cushions are excellent value and …

These cushions are excellent value and excellent quality and all for great price to. My order was processed and put out for delivery within couple of hours great service all round. Will definitely be using and recommending this site again Thank yo for great service
Donna

January 5, 2018
Unprompted review
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Reply from cushions.co.uk

Hi Donna,

Thank you for your lovely comments. We pull out all the stops to make sure that our customers get the best
service and high quality cushions. Please keep an eye on us on Instagram to see what we have in our R & D
department.

Kind regards,

Karen

Rated 5 out of 5 stars

Very pleased with the product

Very pleased with the product, well made and good value. Prompt delivery too. I would happily recommend this supplier.

December 23, 2017
Unprompted review
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Reply from cushions.co.uk

Hi there

Thanks for your lovely feedback which means a lot to our team. We do hope you will visit our site again when you are ready for new cushions or even just new covers.

Kind regards,

Karen

Rated 5 out of 5 stars

Exceptional quality and exceptional prices

I ordered 6 cushions with some trepidation as cushions are usually something I would only buy if I had seen and touched them first, and these seemed almost too good to be true. They arrived within two days and are absolutely beautiful. They are exactly as described with really lovely covers and high quality pads. I am completely delighted and will definitley be using this company again. Exceptional quality and exceptional prices!

December 20, 2017
Unprompted review
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Reply from cushions.co.uk

Hi VS,

Thank you so much for your kind remarks about our cushions. We do try to go the extra mile to ensure our customers are satisfied with our quality and price. We look forward to your next order.

Kind regards,

Karen

Rated 5 out of 5 stars

a satisfied customer

My experience with this company has been very positive, even though to start with it was a little shaky. I ordered two cushions which turned out to be the wrong colour, I contacted cushions online and asked if i could return. Not a problem, but unfortunately the cost to return the cushions was very expensive. I wrote an email to cushions on line and complained about their returns policy and quickly got an email back giving me a solution to the problem, which was to return the covers only and not the whole cushion. The quality of this product is excellent and I will be using them again

December 3, 2017
Unprompted review
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Reply from cushions.co.uk

Hi Angela,

We are so happy that you like your cushions and we truly do value our customers as we are nothing without them. Keep an eye on our site as we do occasionally have flash sales.....

Thank you again for your kind words I will share them with our team.

Kind regards,

Karen

Rated 5 out of 5 stars

excellent service

excellent service. from your company . r a bell

November 27, 2017
Unprompted review
cushions.co.uk logo

Reply from cushions.co.uk

Thank you for your kind review. We try our utmost to provide an excellent service and high quality goods.

Kind regards,

Karen

Rated 5 out of 5 stars

Very good

Very efficient service, prompt delivery and lovely cushions as described

November 23, 2017
Unprompted review
cushions.co.uk logo

Reply from cushions.co.uk

Thank you very much for your lovely review we do try hard to make sure we provide
high quality products for a very reasonable price. Please look at our site again when
you are in the market for more cushions; we can provide just covers too.

Kind regards,

Karen

Rated 5 out of 5 stars

Delivery fast and cushions perfect.

November 17, 2017
Unprompted review
cushions.co.uk logo

Reply from cushions.co.uk

Hi Joan,

We are so pleased that you like our service and our quality. Hopefully should you be in the
market for fabulous cushions again you'd visit our store.

Kind regards,

Karen

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