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Custom Aloha Shirts is a specialty apparel manufacturer, specializing in authentic Hawaiian (Aloha) shirts with custom tailoring services. The company offers personalized garment customization including proprietary technology for integrating photographs, faces, and corporate logos into traditional Hawaiian patterns. Founded in 2015 and headquartered in Honolulu, Hawaii, Custom Aloha Shirts serves both individual consumers and corporate clients seeking custom apparel solutions for events, promotions, and personal use.
United States
3.1
2 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I ordered 6 custom shirts from this company. Each person gave me their size. Not one of the shirts fit anyone. When I tried to call, no one answered. When I tried their chatbot, no response. They responded to my email saying that they want pictures and measurements to fix the error. Now I don't have the shirts that I need for a milestone birthday and they are hassling me. The shirts looked great, if only we could use them.
I placed an order with this company on 10/7 - I immediately received a confirmation via email. I then started to receive in rapid succession a series of emails telling me that I had points to use! Somehow, every email advertised more points than the previous. That was the first indication that something was off about this site. However, I remained hopeful. I reached out via their customer service email asking for an update as I had not received any sort of update regarding the actual order, just my "points" - customer service responded on 10/14 assuring me the order was being processed and and that they would be in touch regarding a timeframe for shipping. It has been radio silence since. I have reached out via email twice now, without any response. $50.00 lesson to do a little more research before ordering. I am hopeful that I can refute the charge.
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