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Rated 5 out of 5 stars

I’m not a person who writes reviews but I would give this a 6 starts if it’s possible! What aGorgeous bed, exactly what I wanted and even looks better in person than pictures ! If you are looking for... See more

Company replied

Rated 1 out of 5 stars

I ordered fabric samples over a month ago and was immediately charged for my order. The samples never arrived. Now, over a month later, I received an email saying they had been shipped which was suppo... See more

Company replied

Rated 5 out of 5 stars

I found this bed through a viral video and custombedco reached out to me as I was in search of where the bed came from. From the beginning, ordering the bed I was so indecisive and inquired about 3 di... See more

Company replied

Rated 5 out of 5 stars

Wow !! I am so in love with my new bed ! Waseem at Custombedco made ordering seamless and answered all my questions so quickly. He was always available whenever I had questions. Waseem and Sarif ass... See more

Company replied

Company details

  1. Bedroom Furniture Store
  2. Furniture Manufacturer
  3. Furniture Store

Written by the company

New Jersey based custom luxury upholstered bed frame, wall panel, ottoman designer and manufacturer.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

More Than a Bed — A Dream Come True

My husband and I just received our custom California bed from The Custom Bed Company, and I am truly beyond happy. This bed is everything I dreamed of and more. From the moment it arrived, I literally stood there just admiring how beautiful it is. The craftsmanship, the design, and the overall presence it brings to our bedroom is absolutely stunning.

What made this experience even more special was working with Sammy. From the very beginning, he was incredible. He is personable, responsive, kind, and genuinely passionate about what he does. You can tell he truly cares about his customers and takes pride in every piece he creates. Throughout the entire process he made us feel comfortable, answered every question quickly, and made sure every detail of our bed was exactly what we envisioned.

Ordering custom furniture can sometimes feel stressful, but Sammy made the entire process feel effortless and enjoyable. His communication was amazing, and he kept us updated every step of the way.

When our bed was finally delivered, it honestly felt like a dream come true. The custom design makes our bedroom feel elegant, luxurious, and completely unique. You can see the attention to detail and the quality immediately.

Sammy and The Custom Bed Company exceeded our expectations in every way. If you are looking for a beautiful custom bed and an amazing experience from start to finish, I highly recommend them. This is more than just furniture, it’s craftsmanship and care.

Thank you Sammy for creating our dream bed. We absolutely love it.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Order never came

I ordered fabric samples over a month ago and was immediately charged for my order. The samples never arrived. Now, over a month later, I received an email saying they had been shipped which was supposed to contain a tracking number, but no tracking number was provided.

January 16, 2026
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Reply from Custombedco

Hi Lisa,

Thank you for bringing this to our attention, and we’re truly sorry for the frustration this caused.

There was a mix-up with your original fabric sample order, which we communicated with you directly once identified. Since then, we have sent out the samples and have also issued a full refund for the inconvenience.

We’ve reached out to you directly to confirm everything is resolved, but if there is anything additional we can assist with, please don’t hesitate to contact us at
info@custombedco.com or (848) 276-6514.

We’re always happy to help and appreciate the opportunity to make things right.

- CustomBedCo Team

Rated 5 out of 5 stars

If I can do 10 stars I would!

If I can do 10 stars I would!!
Sammy and his team is the sweetest people. SOO quick to respond and turn around time was super fast. Highly recommend to anyone looking for a great quality bed. I would definitely buy again from there. Custombedco is legit and it’s been a pleasure to work with them.

November 1, 2025
Unprompted review
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Reply from Custombedco

Hi April,

Wow!!! Thank you so much for the kind words! We truly appreciate you taking the time to share your experience.

Sammy and the entire team loved working with you, and we’re so glad you were happy with both the quality of your bed and the overall experience.
Reviews like this mean the world to us and motivate us to keep delivering the best possible service and craftsmanship.

Thank you again for your support. We’d be honored to work with you again anytime!

- CustomBedCo Team

Rated 5 out of 5 stars

i’m very satisfied with my bed it’s…

i’m very satisfied with my bed it’s extremely comfortable and gives me the best sleep ever night the quality is extremely 10/10 one of my best purchases i have made
Assignments well delivered
sammy thank you for job well done 👍🏽
luxury or nothing i give you guys 10/10

November 1, 2025
Unprompted review
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Reply from Custombedco

Hi Estherlyn,

Thank you so much for your review! We’re thrilled to hear how satisfied you are with your bed and that it’s giving you such great sleep.

Sammy and the team truly appreciate your trust in us, and we’re glad everything was delivered smoothly and met your expectations. “Luxury or nothing”, we love that!!

Enjoy your bed, and thank you again for choosing CustomBedCo.

- CustomBedCo Team

Rated 5 out of 5 stars

I found this bed through a viral video…

I found this bed through a viral video and custombedco reached out to me as I was in search of where the bed came from. From the beginning, ordering the bed I was so indecisive and inquired about 3 different luxurious beds. Sam was incredibly helpful and patient with me. There was clear communication throughout the process he updated me on my custom order same day and sometimes within minutes!!!! The delivery was seamless and super fast and professional. This is my forever bed and is thee best gift I have ever bought for myself !!! I’m so glad I came across that viral video this bed is everything I’ve ever dreamed of and I will tell everyone about it.

October 19, 2025
Unprompted review
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Reply from Custombedco

Hi Maxine,

Thank you so much for sharing your experience, this truly made our day.

We’re so happy you found us and that we could help guide you through the process with clear communication and patience.

Custom orders are a journey, and we’re glad you felt supported every step of the way. Hearing that this is your forever bed means everything to us.

Thank you again for trusting CustomBedCo and for recommending us. It was an absolute pleasure working with you!

- CustomBedCo Team

Rated 5 out of 5 stars

The only real option for Made-in-USA luxury upholstered beds.

They're wonderfully responsive and they make beautiful beds. It's so challenging to find high quality, handmade upholstered beds in actually modern styles made in the USA, but this group is exactly that. And for the quality of craftsmanship and service, the price is honestly a steal. The bed's simple to put together with high quality hardware and real solid wood supports. The bed doesn't wiggle at all, it's nicer than 99% of hotel beds I've been in. Even my mattress feels more comfortable! And thanks to the fabric samples, I was able to choose the PERFECT material!

There are great people behind this company! Thank you so much!!! If only I had more bedrooms to put your beds in! Gorgeous!

October 19, 2025
Unprompted review
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Reply from Custombedco

Thank you so much, Vicki! Your kind words truly mean the world to our team. We put our heart into every bed we build, and hearing that yours feels better than hotel-quality and made your mattress even comfier is the ultimate compliment.

We’re thrilled you found the perfect fabric through our sample process and loved the craftsmanship. It’s exactly why we do what we do. You’ll always have a home with us, and if you ever find more bedrooms to fill, we’d be honored to craft for you again!

Rated 5 out of 5 stars

Custom bed for 2 queens for us and our 3 dogs:)

I have 3 large dogs so we wanted a custom bed made for 2 queen beds! I reached out to The Custom Bed Company and told them what I was looking for. I used examples of what they had but they literally let me make my own bed and add many custom details. Measuring was so easy bc they have been making custom beds for so long. Once we finalized the details which was very easy through phone calls and texts, the next thing I know I get a call saying they are delivering my bed this weekend! It was so fast. They arrived on time, so professional and clean. It took them about 30 minutes or so to put my custom bed together and it is beyond what I could have ever asked for. If you are thinking of getting a bed made or need an odd shaped bed, use the customer bed company, they won’t let you down!

July 13, 2025
Unprompted review
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Reply from Custombedco

Thank you Kristin for sharing your experience. We loved working on your custom build and making sure it fit your needs perfectly. Hearing how much you and your dogs are enjoying it means the world to us. We are always here if you ever want to create something new!

Rated 5 out of 5 stars

BEAUTIFUL CRAFTSMANSHIP

The craftsmanship, the quality, the price, and the personalized customer service was AMAZING!!! Our bed looked even better in person...we were THOROUGHLY impressed. The Miami is a BEAUTIFUL bed!!!

July 13, 2025
Unprompted review
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Reply from Custombedco

Timisha we are so happy you love the Miami bed. Your feedback on the craftsmanship and service makes our team proud. Thank you for trusting us with such an important piece for your home.

Rated 5 out of 5 stars

I'm just happy

I am totally grateful to The Custom Bed Company. When I placed the order, they answered my questions very kindly. Together we chose what was best for me. And believe me when I tell you, they have the best prices on the market. I did my research and yes… they were the ones with the best prices, but above all, they did excellent work. I highly recommend them.

June 9, 2025
Unprompted review
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Reply from Custombedco

Hi Daisy,
Reading this made our whole team smile. We’re so glad you felt taken care of and found exactly what you were looking for. We always aim to give honest answers, fair pricing, and luxury quality, so it means a lot that you noticed and took the time to share. Thank you for trusting us with your bed and for recommending us. Truly appreciate you!

Rated 5 out of 5 stars

Very nice quality the bed looks…

Very nice quality the bed looks luxurious and very fast customer service

March 31, 2025
Unprompted review
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Reply from Custombedco

Hi Thuraya,
Thank you so much for the kind words. We’re glad you’re happy with the quality and look of your bed. Ensuring luxury and customer support from start to finish is exactly what we aim for. Appreciate you for choosing The Custom Bed Company!

Rated 5 out of 5 stars

Extremely happy experience

My experience with this company was incredibly good. I was having a hard time to find the right bed for my bedroom and Sammy was very professional and kind helping throughout the process. To build my bed was so easy, I just needed to pick a model and give him the measurements and he made my dream bed come to reality. It was ready and delivered before the expected time, the bed looks beautifully made, very good quality material and it’s exactly the color I picked out. Extremely happy with my experience and with my new bed!

March 24, 2025
Unprompted review
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Reply from Custombedco

Hi Raquel,
This truly means a lot. We’re delighted to hear that you had a great experience and that the bed turned out exactly as you had imagined. Sammy will be happy to know his support made a difference. From design to delivery, we want the whole process to feel luxurious and seamless, so it’s great to hear that came through. Thank you for trusting us and for sharing your experience. We’re thrilled you’re loving your new bed!

Rated 5 out of 5 stars

I am very pleased with my king size bed…

I am very pleased with my king size bed and the customer service is absolutely amazing!!! They came and delivered my bed in the middle of a snow storm. They are very professional and Sammy did everything he can to make the sale/transaction go smoothly. I love my bed. Thank you guys for your professionalism.

January 19, 2025
Unprompted review
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Reply from Custombedco

Hi Kay,
Thank you so much for taking the time to share this. We’re really happy to hear you love your bed and that everything went smoothly. Getting it to you in that snowstorm was a challenge, but we’re glad we pulled through. Sammy and the team appreciate the kind words. Thank you again for trusting us and being part of the CustomBedCo family!

Rated 5 out of 5 stars

Gorgeous bed and amazing experience with customebed

I’m not a person who writes reviews but I would give this a 6 starts if it’s possible! What aGorgeous bed, exactly what I wanted and even looks better in person than pictures ! If you are looking for a unique beautiful bed this is the right place ! Waseem is an amazing person very helpful and knowledgeable also I appreciated him responding to me every single time I asked something!! Amazing experience 😊

January 20, 2025
Unprompted review
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Reply from Custombedco

Hi Aya,
Thank you so much for this. It means a lot that you took the time to write such a thoughtful review. We’re so glad the bed turned out exactly how you imagined, and even better in person. Waseem will be happy to hear your kind words, and we’re proud he was able to give you the support and attention you deserved. We’re grateful you chose CustomBedCo and hope you enjoy your bed for years to come!

Rated 5 out of 5 stars

A Dream Bed Come True !

Wow !! I am so in love with my new bed ! Waseem at Custombedco made ordering seamless and answered all my questions so quickly. He was always available whenever I had questions. Waseem and Sarif assembled the bed, so I didn’t have to worry about a thing. Waseem was very knowledgeable about mattresses, so he put something in place for my temper pedic. I recommended this place to my family and friends for the amazing customer service and unique plus high quality beds.

May 14, 2024
Unprompted review
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Reply from Custombedco

Hi Jocelyn,
We’re so happy to hear how much you love your new bed. Waseem and Sarim both enjoyed ensuring everything was precisely as you needed it. From the right setup for your Tempur-Pedic to making the whole process feel smooth, that’s exactly the experience we want to give. Thank you for your trust and for recommending us to your family and friends. It truly means a lot.

Rated 1 out of 5 stars

Never got the order

Never got the order

March 14, 2024
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Reply from Custombedco

Hi Candy,
Thanks for your feedback. We were surprised to see this review, as your order was delivered successfully and confirmed with you directly. Our team was in consistent contact throughout the process to ensure everything went smoothly. That said, if there’s anything else you need or feel unsure about, we’re always here to help. We take pride in providing great service and standing by every customer.

Rated 5 out of 5 stars

I love my Aiyla bed from this company

I love my Aiyla bed from this company! I wanted to place a huge 55" Sony tv in it so I had to make some small modifications. It turned out perfectly! Really a 45" or smaller tv would probably be the best because the tv is close to you. Everybody in my household wants one now too!

December 1, 2023
Unprompted review
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Reply from Custombedco

Hi Russ,
We’re so glad to hear you’re loving your Aiyla bed. It’s great that you were able to make it work with your 55" TV. We always love when customers make their setup truly their own. Even better to hear your whole household wants one now too. Thank you for sharing your experience and for choosing CustomBedCo. Hope you enjoy every movie night!

Rated 5 out of 5 stars

Excellent shopping experience

I recently had the pleasure of shopping at custombedco, and i must say it was an outstanding experience from start to finish. As someone who values quality, affordability, and exceptional customer service, I couldn't be more satisfied with my purchase.

November 10, 2023
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Reply from Custombedco

Hi Benjamin,
Thank you so much for the kind words. We’re delighted to hear that the experience met your expectations and that you felt the quality, pricing, and service were all on point. That’s exactly what we aim to deliver with every order. We appreciate you for choosing CustomBedCo and hope you enjoy your bed for years to come!

Rated 5 out of 5 stars

MY DREAM BED FRAME CAME TO LIFE

Ive been trying to replace my old and cheap frame. I did so much research for months but couldn't find a frame that gave luxury and elegance in the USA. Until I came across these bed designs but to my luck it was only shipped in the UK. After months looking for a better bed that was UK looking, I then came across Custom Bed Co. on TikTok. I soon went to their website and saw they were based in the US. I was a little hesitant because they just had created the website and social media platforms which I then learned that the owner had just moved from the UK and had started his company here but Yay!!! Finally. The owner was very attentive from the moment I was on the website, we spoke through their chat system and he made sure all my concerns were answered. I liked one of their designs but I wanted to add something more and he did. The bed was supposed to take 7 weeks to produce, and I had it installed in just 4 weeks. They came to my house and installed it for me, and were so nice. I love my bed SO MUCH, I keep bragging about it to my friends and family. Its giving luxury, not even the hotel beds look this nice.

October 16, 2023
Unprompted review
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Reply from Custombedco

Hi Joami,
This was such a joy to read. We're so glad you found us and that we were able to bring your dream bed to life. It’s awesome that you trusted us even in the early days of launching here in the US. From custom tweaks to getting it delivered faster than expected, we wanted every part of the process to feel personal and stress-free. Thank you for believing in us and for all the love. We’re so happy you’re loving your bed and proud to have made something that truly stands out.

Rated 1 out of 5 stars

This was the most awful experience ever…

This was the most awful experience ever the bed that came in was damaged uneven didn’t look how i ordered it and was soo poorly made and when i contacted them about it to send the bed back and get a refund the company’s owner just disappeared and stopped answering me. They are frauds and do not order from them

November 1, 2023
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Reply from Custombedco

Hi Nicole,
We’re sorry to hear you felt this way. Your bed was delivered, and our team spoke with you directly after the delivery. We addressed your concerns and offered solutions at the time, so we’re surprised to see this posted here. We always stand behind our work and are committed to resolving issues when they arise. If there’s anything that still feels unresolved, we’re more than happy to continue the conversation. Our goal has always been to provide a great experience, and we take that seriously.

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