Custom Calibers Reviews 324

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered a custom 50 cal for my husbands 40th birthday and I couldn’t be more happy with it! I sent over a picture that I wanted engraved on of his favourite tv show and it was brilliant! Exactly what... See more

Rated 5 out of 5 stars

Absolutely incredible. I bought a custom-made coin from CustomCalibers, not really expecting much to be honest, as most custom engravings are done poorly. This was far from it, they hit a home run wit... See more

Rated 5 out of 5 stars

I've now purchased two of their .50 cal 'weathered' bottle openers, one for a mate's 50th and another as a retirement gift for a colleague I deployed with a couple of years ago. The engraving on both... See more

Rated 5 out of 5 stars

I dont do reviews but credit where its due. Ordered two custom 50cal bottle openers engraved with name, number, and military crests. Good communications fron CC throughout who were able to answer my e... See more

Company details

  1. Store

Written by the company

Specialising in bespoke, Hand crafted Military grade gifts!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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Rated 1 out of 5 stars

They just can't be bothered

Made an order in December waited patiently and never received shipping information. Attempted multiple times over several weeks to contact customer service via email and did not receive a response. Finally initiated a Paypal claim in February and only then did I receive an email response stating the order would be sent "by the end of the week". I still wanted the order so I waited two weeks and nothing. Had no choice but to continue the Paypal claim process. Paypal said that they also were not receiving a response. Received a refund of the purchase amount from Paypal in March, a full three months after placing the order. Really would have rather just gotten the item but it is what it is. Unfortunately there is no option for a zero-star rating.

February 29, 2024
Rated 4 out of 5 stars

Superb gift..

4 weeks from ordering which is fine..
Only dissatisfaction is the ammo box handle containing the remaining gifts is broken.
If you are ordering for a specific date ie. Birthday best order well in advance.
I would definitely recommend CC for gifts for ex services 👍🏻👍🏻👍🏻

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Top Notch

This is my 3rd or 4th Order from Custom Calibres. Every order is well worth waiting for and once it arrives it doesn't disappoint.
The quality of workmanship is Outstanding.
It's my Birthday in February and I will be treating myself.
Thank You!!

January 18, 2024
Rated 1 out of 5 stars

Extremely poor service

Ordered a gift for my brother and have been waiting for 3+ weeks for delivery which there is no ability to track so I thought I’ll email, them probably some valid reason. NO REPLY. so I called them and you guessed it they don’t answer phones either so needless to say I will never ever use such a pathetic organisation again I recommend you don’t either

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

6 bespoke whisky tumblers ..brilliant

I ordered 6 whisky tumblers and to have them engraved with a completely unique design I was in a panic my son inlaw was coming home sooner than expected even though it was Xmas they did the engraving and had the glasses delivered within 4 working days so a big big thank you the glasses are perfect

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great Best Man Gift!!!

I ordered a bottle opener for my fiancé’s best man. It is of such high quality! It took about 30 days to arrive to NY during the holiday season. Very reasonable price and reasonable shipping time. Tracking info was greatly appreciated!!

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

personalised 50 caliber bottle opener

I ordered a personalised 50 caliber bottle opener for my uncle with his regiment badge and name on it. The workmanship was outstanding and the display box was great. I gave it to my uncle and he absolutely loved it! He was overwhelmed and said how much it meant to him. Thank you custom calibers ❤️

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Bought a customised Clipper Bullet…

Bought a customised Clipper Bullet Lighter as a gift for my uncle for Custom Calibers. Didn't realise these are actually made from a live fired weapon. This just made it all the more special a present as a 60th birthday gift for my uncle. Really well packaged ready for a gift bag! Perfect! Great response from customer care also for any info. A++++

November 18, 2023
Unprompted review
Rated 5 out of 5 stars

Simply the Best

Found these guys by accident - now one of my favourite outlets. Outstanding service, price and turnaround. And the product looks so much more than I paid. Santa’s gonna be busy with these guys this year 😂100% all around!

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Check it's for the correct pen!

It seems as though I ordered for the for the wrong type of pen but it's been sorted now.

April 21, 2023
Custom Calibers logo

Reply from Custom Calibers

Hi Christine. you purchased ink refils for our handmade FMJ bullet pen, which are made slightly shorter to fit the beskpoke lengh of this specific pen.
If you have one of our classic bullet pens you need to order the standard ink refills.
The product description on our FMJ bullet pen ink refills clearly state they are for the FMJ bullet pen only.
If you need 116mm classic "CROSS" branded twist ink refills you can find these all over the internet at very low cost.

Please consider updating this review and please get in touch with us so we can assist you further.

Rated 5 out of 5 stars

Great Company, Great Products

I've now purchased two of their .50 cal 'weathered' bottle openers, one for a mate's 50th and another as a retirement gift for a colleague I deployed with a couple of years ago. The engraving on both is exceptional, well defined and incredibly accurate. If you're looking for something unique or out-of-the ordinary then I'd highly recommend them

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, fantastic product, exactly what I wanted! The quality is great! Nathan is an absolute legend and I intend to continue commerce with him for many more occasions!

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Matt Black .50cal bottle opener

Always a pleasure doing business with Custom Calibers. I messaged to ask if they had previously done a Batman logo - they hadn't but they did have a Matt Black .50cal bottle opener and the gift box was a nice finishing touch for a brothers birthday present something a bit unusual (being an actual fired round).

October 8, 2022
Rated 1 out of 5 stars

Terrible

Very positive when ordrering, but thereafter - terrible. Haven't received anything yet and the company isn't sharing any information.

October 13, 2022
Custom Calibers logo

Reply from Custom Calibers

Hi Svein.

We can only apologise and hold our hands up to the poor service you have received so far. The last 30 days have been very turbulent here. We're moving into a new business premises as well as launching a new website. We've had to move online hoasting companies to achieve this and have lost emails during this transition.
All less than ideal but I can assure you this isn't out usual level of service.
I can however confirm your order has been dispatched and is on its way to you. So we'll be in touch with tracking information asap.

Once again, we're really sorry for the poor communication and service you have received.

CUSTOM CALIBERS.

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