I ordered a driver in February, but the delivery service lost the package. However, Ulf from customer service was very understanding and always responded very quickly. I was disappointed that my packa... See more
Company replied
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If you want to build a set of clubs, woods, hybrid, putter the lot, then use Custom Clubs. Communication is clearly a vital part of the build, these guys reply almost immediately to any concern or c... See more
Company replied
Ordered a shaft for my cobra 3 wood a while ago and it gave up at the course due to probably a manufacturing error. I made a warranty claim trough the customer support and received an imme... See more
Company replied
My comments relates to the very good experience I had with their Customer Support. Once I placed my order, I have been informed rather quickly that unfortunately the products I wanted were not availab... See more
Company replied
Company details
Written by the company
Bygg din golfklubba online. Välj skaft- & greppmodell, justera skaftlängd, loft, lie-vinkel m.m. Vi har även ett Fitting Center lokalt i Göteborg, med Sveriges största utbud för fitting. Märken: Titleist, Miura, Ping, L.A.B Golf, Scotty Cameron, Evnroll, Cobra, Proto C, TaylorMade, Mizuno, Srixon, Cleveland, Callaway, PXG. LA Golf.
Contact info
Importgatan 20, 42246, Göteborg, Sweden
- info@customclubs.se
- customclubs.se
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Great en Quick Response
I ordered a driver in February, but the delivery service lost the package. However, Ulf from customer service was very understanding and always responded very quickly. I was disappointed that my package never arrived, but in the end we found a good solution and I still have my driver. Especially happy with the contact and support.
March 11, 2026
Unprompted review
Reply from Customclubs
Thank you for your thoughtful review. We’re truly sorry for the inconvenience caused by the delivery issue, but we’re very glad to hear that Ulf was able to support you and provide a positive experience throughout the process. I hope we will see more of you soon!
You have to use these guys!
If you want to build a set of clubs, woods, hybrid, putter the lot, then use Custom Clubs. Communication is clearly a vital part of the build, these guys reply almost immediately to any concern or change. The service was brilliant, so good . . .i've gone strait back and ordered a couple of other clubs.
For a totally great set building experience use Custom Clubs
October 18, 2025
Unprompted review
Reply from Customclubs
Thank you David for your kind words! We are glad to hear you had a 5-star worthy experience with us, and we hope to see you back with us soon!
Premium service
Great customer service—very kind, helpful, and fast. All the products arrived well packaged and in perfect condition. Excellent experience, I’ll definitely order again!
August 22, 2025
Unprompted review
Well served and good comunication
Well served and good comunication. All ok
December 19, 2024
Unprompted review
First time, great setvice
The purchase of a new putter went perfectly. Ok about the package, shipping arrived in reasonable time.
March 24, 2025
Unprompted review
Reply from Customclubs
Vi bockar och bugar för dessa goa stjärnor!
Nice driver
Nice driver. Got a free bag of tees too. Would recommend. A shame that i had to pay a lot of toll tax but all and all happy.
March 28, 2024
Customer service and warranty
Ordered a shaft for my cobra 3 wood a while ago and it gave up at the course due to probably a manufacturing error.
I made a warranty claim trough the customer support and received an immediate response from a friendly customer service representative with a good sense of humor.
Sent photos of my broken 3 wood shaft, which they then forwarded to the manufacturer while keeping me updated.
Claim was approved and new shaft to be shipped to Finland which i received today.
All email correspondence done withing a couple of hours and the shaft delivered in a week.
Great service, easily a 5 star worthy
July 25, 2023
Unprompted review
Reply from Customclubs
A BIG thank you, sometimes bad things happen, most important is to find a quick solution :)
Wish you a great season!
Professional firm
Very satisfied with the progress and service that has been given to me
I’m going to bring my friends here!
June 20, 2023
Unprompted review
Reply from Customclubs
Sounds great, thank you for this ! Wish you a great season on the course!
Reply from Customclubs
Som det skall vara, jobbar alltid för att pressa leveranstiderna så mycket som det bara går :)
Very good experience with Customer Support
My comments relates to the very good experience I had with their Customer Support. Once I placed my order, I have been informed rather quickly that unfortunately the products I wanted were not available anymore from the provider. I have asked then to cancel my order and to get reimbursed which was not immediately. The person from the Customer Support I have exchanged with was very nice and very responsive.
February 8, 2022
Unprompted review
Reply from Customclubs
Thank you very much for this feedback. Wish you a great golfseason
What a cinch!
Really enjoyed the experience on the website and then dealing with customer service when a delay on some of the order was unfortunately necessary. They provided options, and were accommodating. Two clubs that arrived in time were delivered in great shape and to spec.
July 16, 2021
Reply from Customclubs
Dear David -
Thank you for this feedback, we are really happy, when you are happy :)
Advertises with 7-14 days delivery on…
Advertises with 7-14 days delivery on facebook. My club is today, 7 weeks after I ordered still in transit a couple of countries away from its destination. They might not be to blame for brexit etc etc, but one normally order clubs to use the same season, so a heads up for 9-10 weeks delivery would have been appreciated. Fast replies on emails saves 1 star..
May 10, 2021
Unprompted review
Reply from Customclubs
Detta tackar vi för och välkomnar dig tillbaka ! :)
Very helpful when not there fault staff…
Very helpful when not there fault staff very helpful will shop there anytime
January 11, 2021
Unprompted review
Reply from Customclubs
Thank you so much for your feedback and rewiew!
Have not recieved my order yet and no…
Have not recieved my order yet and no information ether.
Rudolph marais Apelsinvägen 42
November 16, 2020
Reply from Customclubs
Thanks for feedback Rudolph, your order was sent to you yesterday :) As we have informed you before the model you ordered was not in stock at vendor, that´s the reason for longer delivery time than normal. Whish you good luck with your new clubs.
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