Custom Apparel (Custom Golf Global Reviews 56

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought a padel men's top & bottom from Custom Apparel. Ordered on a long weekend. Next working day notification received it's being packed, delivered following day before 9am in Jhb. Quality of ite... See more

Rated 5 out of 5 stars

Really impressed with the quality of the shirt, just as good as the higher priced and better known brands! Great service, shirt arrived next day in-time for my weekend round. Will definitely be com... See more

Rated 5 out of 5 stars

Absolutely phenomenal. The material of the shirt is such high quality that it’s already my best & favourite golf shirt. To top it all off, the customer service is second to none. Order came quickly an... See more

Rated 3 out of 5 stars

The items on arrival were very nice and pretty much as advertised but the sizing is very odd. I am usually a medium so I ordered that in the golf skorts and golf dress and a golf shirt. The shirt f... See more

Company details

  1. Clothing Store

Written by the company

We are a golf clothing business founded in South Africa in 2017, specialising in an online store that offers a variety of stylish golf polo shirts and other golf apparel.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

56 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Who knew !

I never know what to buy my husband for his birthday so when I found this site I was thrilled! Great quality golf clothing at very reasonable prices, speedy delivery and fits great! You are now my “go to” he loves everything 😊

November 17, 2024
Rated 5 out of 5 stars

Excellent

Excellent product. Excellent value. Excellent customer service and delivery. Thanks!

September 11, 2024
Rated 5 out of 5 stars

Fantastic Shirts

These are fantastic shirts. Really funky designs and so comfortable. Keep designing and I’ll definitely be back for more.

August 15, 2024
Rated 2 out of 5 stars

Very strange experience

Very strange experience as a customer. Customer service was bizarre

May 11, 2024
Custom Apparel (Custom Golf Global logo

Reply from Custom Apparel (Custom Golf Global

Hi Jonathan,

Your negative feedback is duly noted - and post internal review, please see our response.

You mentioned that your initial order wasn't delivered to your address, consequently we promptly sent a replacement, which you received within 48 hours.

We did notice something unusual - both the original and replacement orders were delivered to the same address and had the exact same delivery photos. Bizarrely enough, you had mentioned that the first photo of the delivery door was incorrect, however the second you promptly received due to your desire for a return. This was greatly alarming and post mentioning that we’d be launching a legal investigation into the happenings, the first order was found.

You then requested a refund and returned both orders - we facilitated the above and refunded you within 48 hours of items received, no questions asked.

We strive to provide excellent service and hope to resolve any issues efficiently. We are always open to constructive criticism and to improving our ways, however we find this review both spiteful and baseless.

Best,

CA Team

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