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We had a wonderful experience buying our printed greaseproof - The paper arrived on time and was the best quality greaseproof we have had to date. Will definitely be reordering when my paper runs out!
Have used these a few times before so I was a returning customer. Strangely this time we don’t get the delivery. Promised that it was on the way and offered 10% refund as an apology. Weeks later still no delivery. Offered a full refund. That also never transpires.
Now I am ignored by all means of contact.
If anyone else is having or has had this experience please get in touch with us at Base Wales as we will be taking this matter legal.
Fraud!! Placed an order and no delivery, managed to speak to someone twice but no luck and now all my calls are being ignored
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