Customtoppe Reviews 

14
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(14)

14 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not a good quality patches

Pre-design vs finished product is very deceiving. The final product is misaligned and 75% of patches are not in sell condition. For 1900 one would expect better quality. I wish I could post a picture of the quality.

As you say you cant find the full 1900 amount. I made two payments. one on April 6th for 400 euro and 1240 on march 20th. 1640 euro = 1892.68 USD I can also post screenshots of whatsapp conversations and photos for transparency if you are interested. im updating to 1 star just for not taking responsibility for bad product.

May 1, 2026
Unprompted review
Customtoppe logo

Reply from Customtoppe

We are sorry to read about your experience. However, after carefully reviewing our records, we have been unable to locate any order matching the details provided in your review, including the stated amount of €1,900.

It is possible that there may have been a misunderstanding or that the order was placed with another company. At this time, we are unable to find any record associated with the information mentioned in your review.

We take product quality and customer satisfaction very seriously, and if there has been any issue with an order, we always work closely with our customers to resolve it promptly.

We kindly ask that you send us your order details, order number, invoice, or any other relevant information at info@customtoppe.it so that we can investigate the matter thoroughly and verify whether this order was placed with us.

We are committed to transparency and customer satisfaction, and we would appreciate the opportunity to clarify the situation.

Show reviews in all languages. (14 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look