Have worked with George Kohler in the past, Peyton Cox was new to me, Both have always gone above and beyond. Great people to do business with.
Company replied
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See what reviewers are saying
This was easier than buying a car.
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Great people to work with and do business Professional staff
Company replied
Fast, excellent communication, very pleased.
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Company details
Written by the company
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Contact info
18725 MCKAY DR, 77338, HUMBLE, TX, United States
- 866-411-2495
3.7
Average
6 reviews
Asks customers to review
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Poor communications about unrealistic…
Poor communications about unrealistic price increase on ordered units. Blamed 26k price change on cab and chassis price increase. But upon checking with cab manufacturers....it was just not true. 10k on cab, next 16k was on custom truck. Opportunistic is the only thing I can think of. Beware. Try and get commitment on pricing or you get hit with 25% price increase when your unit " finally" arrives.
May 31, 2023
Reply from Custom Truck One Source - HUMBLE
Thomas, thanks for taking the time to review us. I'd like to learn more about your experience. Please email info@customtruck.com with more details so we can look into the situation and address it.
-JC
Have worked with George Kohler in the…
Have worked with George Kohler in the past, Peyton Cox was new to me, Both have always gone above and beyond.
Great people to do business with.
April 20, 2023
Reply from Custom Truck One Source - HUMBLE
I'm so glad you were able to receive help at the Humble location. We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything.
-JC
Reply from Custom Truck One Source - HUMBLE
This may just be the best review we've ever received. Thank you SO much. I'm thrilled it was a seamless experience for you. That's what we strive for! Don't hesitate to reach out if you need anything.
-JC
Great customer service
December 4, 2021
Reply from Custom Truck One Source - HUMBLE
Darin, thank you so much for the kind words! If you ever need anything, let us know!
-JC
Great People to do business with
Great people to work with and do business
Professional staff
August 17, 2021
Reply from Custom Truck One Source - HUMBLE
Julio, thanks for the feedback and 5 stars!
-JC
Reply from Custom Truck One Source - HUMBLE
Steve, thanks for the 5 stars! We appreciate your business and taking the time to give us your feedback.
-JC
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