CustomUniforms.co.uk Reviews 186

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including fleeces, hoodies, and polo shirts, noting their durability and comfort. Many appreciate the straightforward ordering process and the excellent service, highlighting the company's efficient communication and quick delivery. The personalization aspect is frequently commended, with reviewers valuing the option to approve designs before production. However, some customers also noted occasional issues with their orders. A few people mentioned receiving items with misspelled names, indicating a need for careful review of personalized details.

What people talk about most

Product

People report positive experiences with product quality and design. Customers praise the excellent quality of... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products like hoodies,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing quality, super efficient customer service - when you place your order, they’ll contact you via email to ask if the logo is what you want before dispatch which I think is great. Colleagues at w... See more

Rated 5 out of 5 stars

I've ordered from them twice now. Lovely fleeces, keeps you fairly warm, especially during night shifts in the ward. Prompt and sends you a picture of the personalisation before customising the item.... See more

Rated 5 out of 5 stars

NHS fleeces that comply the NHS dress code - ideal. Customised with name so they don't mysteriously disappear. Ordering was straight forward. They sent me a proof by email to confirm I was happy - gre... See more

Rated 5 out of 5 stars

Im so pleased, and i know my wife will love it. The quality is great and the logo is stitched really intricately so it's so clear to read. Great pre-delivery service as well by them sending me a... See more


Company details

  1. Uniform Store

Written by the company

Custom Uniforms are the leading NHS Uniforms Suppliers and Work Uniforms. We offer Embroidery & Printing onto a wide range of Workwear for great prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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Rated 5 out of 5 stars

Great communication

Great communication. The preview design is a great idea minimises any errors.
The product itself very well made and great quality, the embroidery perfect. Bought item for my daughter who is a midwife and she loved it.
Many thanks

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I made a big order

I made a big order, around 58 fleece's that were all customised. When I first emailed to enquire about this they sent through all the information that was required to make the order. They are well organised, friendly and super helpful. Every time I emailed to ask any questions Liz was super quick to respond and answered any queries or concerns. She made the process of a big order sooo much easier! I will highly recommend using custom uniforms, you will not be disappointed :) they go above and beyond!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered an NHS student nurse jacket

Ordered an NHS student nurse jacket

Absolutely amazing customer service, it was a very personal experience. They went above and beyond for me and dealt with every query very quickly and sorted everything out for me.

I was a nightmare with the ordering I made lots of mistakes but they sorted it no problems straight away.

The quality of the jacket is amazing and everything my partner wanted for her birthday.

So thankyou, the best company I have ever dealt with in regards to customer service and everything else

December 11, 2024
Unprompted review
Rated 3 out of 5 stars

I've ordered from CustomUniforms.co.uk…

I've ordered from CustomUniforms.co.uk a few times. While the communication and support stand out, my experience with the sizing was off. The medium-sized t-shirt I ordered was much tighter than expected, unlike a colleague's same-sized shirt. Despite this inconsistency, the fleece jackets and Polo shirts were of good quality, and the company keeps you well informed about the order process. Overall, it's a mix of positive service and product issues. A solid middle-ground experience.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for a better service 😊

Emailed for a special request as i couldnt find a logo i wanted on their site. Service was exceptional, kept in contact the whole time as well as going above and beyond for me. Very happy and would highly recommend 😊

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Superb NHS hoodie

Excellent communication with the company at every stage. I would definitely recommend for the NHS hoodies. Fantastic quality product, with superb design and finish.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

My third time of ordering from Custom…

My third time of ordering from Custom Uniforms. Would definitely recommend them. Excellent customer service. Feel that they give you the personal touch with excellent communication and support. The staff are very friendly and happy to help. Excellent products too. Would recommend the fleece jackets and Polo shirts.

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, good quality fleece / embroidery. Great value for money.
My item was delivered when they said it would be , would highly recommend this company.😀

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a medium size t-shirt as I…

I ordered a medium size t-shirt as I had done with the fleece I previously ordered (in medium), however, their medium sizes differ and the t-shirt is proper body hugging, nothing like what a colleague of mine ordered. My colleague ordered a medium and when I compared it to mine, my medium appears to be a small instead as my colleagues medium is nice and loose yet my "supposed medium" is tight!!!!! £15.00 odd gone to waste

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Student nurse fleece

I ordered my student nursing fleece and hoodie from here. They had a great range of choice and size guide was also helpful. I got sent a preview of the logo I wanted before it got processed, I thought this was a nice touch. At that stage you could also change or add any amendments such as size, colour or spelling. The entire process was really smooth and quick, will 100% be ordering again!

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

The Lab coat I received is made of good…

The Lab coat I received is made of good quality material and well put together. Being supplied from a smaller business I think means they will try to supply good quality products as part of their own personel pride and reputation.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great product!!!.

Great product!!!.
Having recently started a new role within the same hospital and having seen various fleeces, I decided to treat myself to one.
The confirmation of design was fast and I was pleasantly surprised by the turnover, it's stated that it may take 2 - 3 weeks , I got my order within 3 days of finalising design.
Highly recommend

June 24, 2024
Unprompted review

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