No matter how many times I asked for someone to get in touch with me about a problem on our invoice, no one ever did. This company has the worst customer service I have ever experienced and I will nev... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
New favorite cuticle oil! Mia is by far my favorite scent, I have a sensitive nose and it doesn’t bother me at all, it’s very fragrant but faint at the same time. Soaks in quickly and a little goes a... See more
Age and medications have wreaked havoc on my cuticles. Cutie was recommended in a magazine, so I ordered some. Typically cuticle oils don’t seem to penetrate and just leave me with oily fingertips. Wh... See more
Cutie oils has zero customer service. I have emailed this company numerous times with no reply. I have had issues with my orders coming 6+ weeks later. Orders come with missing items, and we have not... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product & shipment tracking system
Love this stuff & believe my sisters will on Christmas in their stockings as well.
Good experience
The product descriptions were informative. The order process was smooth. I appreciated the prompt communication about the order and, especially, the delivery time. Happy to be able to support a local company.
Best Cuticle Oil
This is a complete genuine, real, review. I started using Cutie Oils, after being introduced to them at a nail salon. It is true, oil. Any other oil I have purchased is watery, cheap, and does nothing for my nail health. Cutie Oils have brought me strong, healthy, and beautiful nail beds. Regardless of the pricing, it is about the quality of the product, and this product is beyond a 10/10. The beautiful scents, olivine and mia, are both phenomenal smells. If you are one who likes more woody, vanilla scents, I would recommend Olivine. On the other hand, if you like perfumey scents, I recommend Mia. There is even unscented for those who prefer neither! I use it everyday, and it lasts me about 7-8 months. I have recommended this to all of my friends. Thank you Cutie Oils for what you do!!!
I have not yet received my order.
love the oil, not the container
i love the oil and applicator, however, if the container is not standing straight up the entire time the oil will leak out. My last one went twice as fast as my sisters because I wasn't aware it could not lay on its side.
Amazing product!
Really easy to check out. Very fast shipping. Amazing product! Loved it! Amazing how good my cuticles look after only a few uses, holy grail product and the scent is great.
These oils smell amazing
These oils smell amazing! The packaging is very chic. My only problem was a lot of oil spilled during shipping.
Wholesale order came in very quickly!
I've placed 2 orders
I've placed 2 orders. The first one I sent multiple emails asking for an update and never received any response. Then a couple months after the order was placed they canceled it without a reason and wouldn't respond to my emails. I placed a 2nd order a few weeks back to see if this one would ship and have sent an email asking where it is and still no response. **update I did get a shipment noticed that my second order has shipped I just feel like the communication is lacking as I still haven't had anyone contact me but excited to get my order
A very good product
A very good product, with good quality packaging the item comes in. Shipping was fast.
Still haven’t received my order
Still haven’t received my order and it’s been almost a month.

Reply from Cutie Oils.co
Wonderful product, easy to buy!
Easy ordering process, and efficient delivery. The product itself is great.
My order hasn’t shipped yet
My order hasn’t shipped yet, was placed over a week ago. I’ve received no further information about my order.

Reply from Cutie Oils.co
Love the oil
Love the oil. The smell is so nice and soft and the applicator is very nice!
Lovely!
I love the smell and the fact the oil looks like a pretty lipgloss! And I truly wasn’t expecting any cuticle oil to be that much more effective than a singular oil or moisturizer, but so far I am so impressed by the results.
My latest addiction
Have to admit, I'm a little bit addicted to this oil! My cuticles look great, it smells amazing and the whole process of ordering and receiving was painless and very very quick. Did not expect to receive my package as quickly as I did. Two thumbs up.
Fantastic results
I am so happy with my purchase. I've got horrid hangnails most of the time and this is the only thing that's worked for me.
I like the smell of both Olivine and Mia but if you're sensitive to stronger smells, I'd stay away from Olivine as it is the more powerful of the two.
Cheap packaging, poor customer service
Oil leaked everywhere during delivery, the packaging is extremely cheap and doesn't do a good job. I emailed the seller and received no reply. The product itself is ok, but just ok. Definitely not a 'luxury' product like its priced at. Personally I would skip this product, the body shop sells a lovely cuticle oil at a fraction of the price. (and it doesn't leak everywhere!)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







