I bought the sample pack for a little project i was going to do but when they arrived they were different thickness to each other so no good for what i had in mind if you say 4mm thick send 4mm thick thanks
Ease of purchase: 5
Packaging: 5
Quality: 2
Value for money: 5
Reply from Cut My
Hi Mr Spence
Thank you for your feedback. I’m sorry to hear that the sample pack wasn’t what you expected. Our coloured samples are sent in whichever thicknesses we have available in stock, while our clear samples are sent in the specific thickness requested by the customer. This is mentioned on our website when ordering samples, as it helps us reduce material wastage and get orders dispatched more quickly.
I’m sorry again for any confusion, and I really appreciate you taking the time to share your thoughts — it helps us make our process clearer for future customers.