We enjoyed the updated and comms around the gift... as it was a gift we organised a family week in the region - just for the sake of meeting the producer. However, despite filling in a form and confir... See more
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I bought this as a Christmas gift for my husband, as I wanted something interesting and unusual for him He loves wines so this was perfect. It was incredibly easy to organise and despite the f... See more
Company replied
A unique gift for difficult to buy for husband and son. Both were delighted. The communication was friendly and prompt, delivery was faultless and the presentation very smart. So far, we have only t... See more
Company replied
My boyfriend adopted Riesling vines for me for Christmas and it was the best gift! The Riesling that came with the certificate was delicious and I can't wait to get my personalised bottles at the end... See more
Great wine
Great wine. We had to remind them of the delivery. Looking forward to going to the chateau in June
February 7, 2020
Unprompted review
Reply from Cuvée Privée
Hello,
Thank you very much for your review.
Indeed, following the IT bug that we had told you about, your order had been sent with a delay. We apologise again for this mistake, as we are always committed to giving our clients the best experience (in terms of product, customer service and logistics).
We look forward to hearing from you about your visit in Saint-Emilion in June!
Best regards,
The Cuvée Privée Team
Nice idea, but implementation can be improved a lot!
We enjoyed the updated and comms around the gift... as it was a gift we organised a family week in the region - just for the sake of meeting the producer. However, despite filling in a form and confirming the appointment couple of times (not sure why), the producer was not aware we are coming... after some timw standing outside in the rain, we werw lucky, as he saw us. Travelling from far, it would be pity if this visit would have failed, esp as it was a gift. We were his first visitors and we had the impression he has never done that before or was ready for a tour. We asked a lot of questions to be able to get some info, the tasting was nice at the end, but we would have loved to see the wines too. Maybe a specific training to receive guests would have helped to prepare. Overall, nice experience with a good growth potential.
February 7, 2020
Unprompted review
Cuvee Privee - Raising a Toast to You!
Excellent communication and prompt delivery of the package. An ideal present which is out of the ordinary and fun.
February 7, 2020
Unprompted review
Reply from Cuvée Privée
Thank you very much for your review.
We are delighted to hear that you have enjoyed gifting Cuvée Privée!
Best regards,
The Cuvée Privée Team
What a wonderful wonderful company
What a wonderful wonderful company. Outstanding customer service and a truly unique and wonderful product
February 7, 2020
Unprompted review
Reply from Cuvée Privée
Thank you very much for your review.
We are happy to hear that you are enjoying the Cuvée Privée experience as well as our customer service!
Best regards,
The Cuvée Privée Team
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