CV ELECTRONICS LTD Reviews 162

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the efficiency and ease of their overall experience, often noting quick turnaround times for repairs and deliveries. The customer service is frequently described as outstanding, with consumers valuing the clear communication and reliable support. Reviewers are particularly impressed with the promptness of the delivery service and the high quality of the products. The company's ability to quickly resolve complex issues, even under tight deadlines, is a recurring theme, with many customers expressing their satisfaction with the speed and effectiveness of the repairs.

What people talk about most

Service

People report positive experiences with service, consistently praising the efficiency, helpfulness, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being very... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the excellent... See more

Product

Clients share positive opinions on product. Many customers praise the quick turnaround, with some receiving... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the quick collection times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CVE could not have been more helpful! Sent a faulty ECM to them on a Wednesday, had a fully functioning unit back on Friday and Truck back on road that day. Manufacturer didnt even have a unit in... See more

Company replied

Rated 5 out of 5 stars

CV electronics has provided an ideal repair option for the wiring loom for my DAF adblue harness. Instead of replacing the complete harness from DAF costing over £150 CV Electronics has provided an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very helpful on phone and as repair was urgent got it done ready for collection next day. (We were late to collect due to to collisions on motorway and they waited for us to arrive... See more

Company replied

Rated 5 out of 5 stars

well what can i say .....absolutely fantastic service we had a failed daf cf As-Tronic Gearbox Modulator and sent it off to as tronic who sent it to Denmark for repair and then after 2 weeks it ca... See more

Company replied


Company details

  1. Truck Parts Supplier

Written by the company

The UK’s Premier Remanufacturer of Commercial Vehicle Electronics Good service is everything to us and we would love the opportunity to prove that to you. We specialise in the remanufacturing of Instrument Clusters, ECU’s, Adblue Pumps and can repair the majority of the other Electronic parts on Volvo, Scania, DAF, Mercedes, MAN, Iveco, Alexander Dennis, Optare and Wrightbus. Please take a look at our latest Catalogue. We collect your parts free of charge and aim to turn them around the following day. All parts we service have a 24 month warranty. Our Customer Portal allows you to have full visibility of your part/s during its refurbishment journey. It not only allows you to access the status of your current jobs but also previous jobs & invoices for ease of use. The company has over 60 years of experience and are always happy to assist you with any technical assistance we can. Feel free to contact us if you wish to discuss the faults you are experiencing before sending in your parts. Let CV fix it for you


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

ECU was collected on the same day of speaking to CV Electronics! Repairs completed and back with us within 3 days, great service. Would 100% recommend.

December 4, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi James
Thank you for your fantastic feedback! We're delighted to hear that our prompt service and quick turnaround met your expectations. Your recommendation means a lot to us. If you need anything else in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Professional speedy service from…

Professional speedy service from initial phone call to receipt of repaired component.
1st class service.

October 18, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much Raymond for your kind words! We're thrilled to hear that you had a positive experience with our service from start to finish. Providing professional, efficient service is our top priority, and we're glad it made a difference for you. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent service start to finish…

Excellent service start to finish completed repair quickly at a very good price.

October 15, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your kind words! We're glad you were happy with our quick service and great pricing. We appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Very efficient and quick turnaround…

Very efficient and quick turnaround minimising our downtime. ECU collected within 30 minutes of making contact and very eager to resolve any arising issues. Michelle was great! Will use again, thanks!

October 3, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you James for your feedback! We're glad the quick turnaround and efficient service met your expectations. We'll pass your kind words to Michelle. Looking forward to working with you again!

Rated 5 out of 5 stars

Brilliant service, every time!!

We’ve always had a great experience with CV Electronics. They provide a wide variety of services, and the option for same-day pick-up has been a huge advantage for our business, especially when quick turnarounds are essential. Their team is fantastic to work with, and I highly recommend them!

September 30, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much Callum for your kind words! We're thrilled to hear that our services and same-day pick-up option have been beneficial to your business. It’s always a pleasure working with you, and we look forward to continuing to support your needs. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Excellent service

Excellent service, fast turnaround time exactly as stated
Saved a lot of expense compared to dealer prices

September 13, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Mark for your great review. We're thrilled to hear that you had a positive experience with our service and that we could help you save on costs. Providing a quick turnaround without compromising on quality is always our goal. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great service we are very happy they…

Great service we are very happy they fix my truck part next day very friendly staff.

August 27, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

That's fantastic to hear! I'm glad we were able to fix your part quickly. If you need any more assistance in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

Fantastic service

Gearbox selector pad sent out one day, repaired and returned the next day, fantastic service and at a great price, meant one of our Fire Appliances was off the road for a minimal amount of time which is quite critical for us.

August 22, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your kind review ! We understand how crucial it is to have your Fire Appliances up and running with minimal downtime, especially when every second counts in your line of work. We're thrilled to hear that our quick turnaround and service met your needs. If you need assistance again, don't hesitate to reach out— we're always here to help. Thank you for trusting us !

Rated 5 out of 5 stars

Fast collection

Fast collection, quick repair and speedy return. Just excellent

August 14, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Guy,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service. Fast and efficient repairs are what we aim for, so it’s great to know we hit the mark. If you ever need anything else, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Top class service

Top class service

July 10, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you! We're thrilled you had a top-class experience. Your feedback means a lot to us. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Outstanding service sorting a 14 year…

Outstanding service sorting a 14 year old ecu, very impressed and will be informing other people in my trade of the service I received, thanks again

July 16, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your kind words! We are thrilled to hear that you were impressed with our service in sorting out your 14-year-old ECU. It was our pleasure to assist you, and we truly appreciate your recommendation to others in your trade. If you ever need our services again, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excelent

Perfect job.Thank you.

July 10, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much! I'm glad to hear that you're happy with the job.

Rated 5 out of 5 stars

Very professional

Very professional, quick turnaround, definitely would use again... excellent repair.

July 5, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Chris,
Thank you for your kind words! We're thrilled to hear that you were satisfied with our service. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Excellent as always.

We have used CV Electronics several times and have always found their work and service excellent. Always very quick to repair and excellent quality of repair work aswell. I will always recommend CV Electronics and never use anyone else.

July 5, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Lyndsey,
Thank you so much for your continued trust and support! We're delighted to hear that you're pleased with our service and quality of work.
Your recommendation means a lot to us.
We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent Service!

The whole team at CV Electronics are great. Very easy to speak with someone quickly. They are very helpful even when just looking for advice. Very fast collection and shipping of items.

July 4, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Kayleigh for your wonderful review! We're thrilled to hear that you found our team helpful and our service efficient. It's always our goal to provide excellent service and support to our customers. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Collected, repaired and returned at very short notice leaving truck downtime to a minimum.

June 26, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Paul for your positive feedback! We're glad we could minimise your truck's downtime and meet your needs promptly. We appreciate your business and look forward to serving you again

Rated 5 out of 5 stars

Very very Excellent service from start…

Very very Excellent service from start to finish! Scania coo7 ecu fixed with no problems! Down time on lorry very minimal thanks to CV Electroniss…11/10…fully recommend that’s for sure. Many Thanks Lee @ LRC Haulage

June 26, 2024
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you, Lee! We're thrilled to hear you had an excellent experience from start to finish. It's great to know your Scania COO7 ECU was fixed promptly, minimising downtime. We appreciate your 11/10 recommendation!

Rated 1 out of 5 stars

The worst service I have ever received

The worst service I have ever received! Took my man multi media in on 12th April and only just received a text and invoice last week(june18th). I paid the invoice only to be told at the counter ( after driving 50 miles to collect) that the price had changed - up by another £300!would not give me my system back and then cancelled invoice- complete scammers. Michelle lied and said I could have a broken one back( mine hadn’t been repaired when I didn’t want to pay the new surcharge!! Disgusting Service- do not use. Will cost me now as I have to raise a CC claim. Don’t give people a quote and invoice and then change this when they arrive to collect to almost double.

June 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look