CVP.com - Creative Space Reviews 41

TrustScore 4.5 out of 5

4.7

81 Charlotte Street, W1T 4PP London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've used CVP previously, and they do not disappoint. That's why I keep on coming back to them. I feel treated as a valued customer, communication is prompt and staff are always helpful. I ordere... See more

Company replied

Rated 5 out of 5 stars

No complaints at all. I ordered two items and they let me know very quickly that one of them was no longer available. As it was a Christmas present it was important to immediately know what my next st... See more

Rated 5 out of 5 stars

I have had the most wonderful experience with CVP. Chris Milbourne took a lot of time to explain a number of things to me on a number of different occasions, re: the Canon C70 camera package. He was... See more

Company replied

Rated 5 out of 5 stars

Very helpful and informative with regards to questions I had about the products I was purchasing. The prices they offered weren't beaten when I shopped around to start with.

Company replied


Company details

  1. Photo Shop
  2. Camera Repair Shop
  3. Camera Store
  4. Cinema Equipment Supplier
  5. Video Camera Repair Service
  6. Video Equipment Repair Service

About CVP.com - Creative Space

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

Contact us

Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Top notch

Quick response, quick delivery, all over great experience. Thanks

February 24, 2026
Rated 5 out of 5 stars

Good all round service

No complaints at all. I ordered two items and they let me know very quickly that one of them was no longer available. As it was a Christmas present it was important to immediately know what my next step had to be, and CVP's efficiency made room for that and immediately set up the refund for that part of the order. So, good all round.

December 15, 2025
Rated 4 out of 5 stars

Very good website

Very good website. Good delivery without any issues. Delivery company was very good delivering next day.

December 5, 2024
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Hi Nick,

Many thanks for buying your Canon battery pack from CVP and for taking the time to leave us a positive/4* service review.

It's great to know that you had a positive experience whilst ordering via our website! And that your order was delivered the very next day.

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Reliable company

It was easy to order, the price was competitive, and one-day delivery was the best option. I'm very happy with everything.

October 15, 2024
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Hi Baiba,

Many thanks for ordering your Angelbird card from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that our prices are competitive and that you experienced our prompt DHL delivery service!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Quick dispatch and prices are similar…

Quick dispatch and prices are similar to Amazon if not lower.

February 8, 2024
Unprompted review
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Hi George,

Many thanks for buying from us at from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you found our pricing to be more than comparative and that your order was dispatched promptly!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind Regards,
Melissa

Rated 5 out of 5 stars

Delivery was perfect

Delivery was perfect, no issues at all. Simple and easy to order and overall I’m really happy with the product.

April 3, 2024
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Daniel,

Many thanks for buying your professional space saving V-mount battery from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you're happy with the service received overall including the simplicity of process and ease of ordering.

Thanks again, we appreciate your business and feedback and look forward to working with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Speedy Delivery

Great product, good price. Really quick delivery.

February 4, 2024
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Stu,

Many thanks for buying your professional camera extension handle from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you're happy with the service received overall including the product itself, our pricing/value proposition and the speed of dispatch and delivery.

Thanks again, we appreciate your business and feedback and hope to welcome you back again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Great service!

December 21, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Serban,

Many thanks for buying your professional microphone mount from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you're happy with the service received overall on this occasion.

Thanks again, we are grateful for your business and feedback and wish you all the best for 2024.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Quick delivery and well packaged

Ordering was straight forward. The item was well packaged and delivered quickly and undamaged.

December 4, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Julie,

Many thanks for buying your professional production slate with clapper sticks from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you're happy with the service received overall including the integrity of the packaging and speed of dispatch and delivery.

Thanks again, we are grateful for your business and feedback and look forward to working with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Tim,

Many thanks for buying your professional Li-Ion battery and battery mounting system from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service received overall from CVP on this and previous occasions.

Thanks again, we appreciate your business and feedback and look forward to working with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Quick delivery and Great price

Excellent service dispatched same day. Highly recommend and will be ordering from here again.

August 15, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Mr. Hussain,

Many thanks for buying your professional Lithium Ion batteries from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service received overall including the pricing/value proposition and the speed of dispatch and delivery.

Thanks again, we are grateful for your business, feedback and recommendation and hope to work with you again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Quick and easy purchase

Quick and easy purchase. Very responsive customer service. Solid product and delivery.

July 2, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Yara,

Many thanks for buying your professional worktop management/storage solution from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall including your product choice, the quick and easy nature of the transaction and the responsiveness of our customer service teams.

Thanks again, we are grateful for your business and feedback and hope to welcome you back again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

CVP is an Excellent Company - Highly Recommend

I have had the most wonderful experience with CVP. Chris Milbourne took a lot of time to explain a number of things to me on a number of different occasions, re: the Canon C70 camera package. He was actually one of the reasons I decided to buy the package from CVP - because he is so helpful and knowledgable.

I have had a 5* experience over a number of different interactions with CVP and can highly recommend buying any kind of audio visual gear from here.

June 23, 2023
Unprompted review
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Erin,

Many thanks for buying your professional cinema camera and accessories/equipment from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall on this and previous occasions and that you have been particularly impressed with the knowledge and helpfulness of Chris in the CVP Care team.

Thanks again, we are grateful for your ongoing business and feedback and hope that it won't be long until you visit us again.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Efficiency

Swift email replies, well packed shipment that one is able to time track accurately!
Kudos!

June 4, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Haruld,

Many thanks for buying your professional field monitor and battery mount from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall including our communication throughout the process, the integrity of the packaging utilised and the accuracy of online tracking.

Thanks again, we are grateful for your custom and feedback and hope to welcome you back again soon.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

Happy customer

I've used CVP previously, and they do not disappoint. That's why I keep on coming back to them. I feel treated as a valued customer, communication is prompt and staff are always helpful.

I ordered a lens which arrived the next day :)
Unfortunately it had an issue. So, I had to return it. I contacted staff and they sorted my return and exchange smoothly. I'm super happy with the experience and recommend getting in touch with them if you are looking for advice or to place an order. You'll be a satisfied customer.

May 14, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Rodrigo,

Many thanks for buying your professional protective case from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall on this and previous occasions and that you're inclined to keep coming back to CVP even though you experienced some issues with this latest product.

Thanks again, we appreciate your loyal business, feedback and recommendation and hope that we will get an opportunity to continuing working with you in the future.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars

straight forward

straight forward - clear

April 23, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Dylan,

Many thanks for buying your professional Wireless Bodypack IEM Receiver from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall from CVP including the straight forward and transparent nature of the process.

Thanks again, we appreciate your business and feedback and look forward to working with you again soon.

Kind Regards,

Steve Baxter


Rated 5 out of 5 stars

Cvp is best of best

Cvp is best
Because before buying product they let you know what you are buy is it worth of it not

They show the product before selling it no one else make content like them.

They are great

April 16, 2023
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Jatinderpal,

Many thanks for buying your professional T1.8 zoom lens and cleaning products from CVP and for taking the time to leave us a positive/5*service review.

It's great to know that you're happy with the service provided overall including the quality of advice we offer pre-purchase and the information we make available regarding our products.

Thanks again, we appreciate your business and generous feedback (we are delighted to see that you consider us as the 'best') and look forward to your next visit.

Kind Regards,

Steve Baxter

Rated 5 out of 5 stars
CVP.com - Creative Space logo

Reply from CVP.com - Creative Space

Dear Jenny,

Many thanks for choosing CVP for the purchase of your professional ND filter and for awarding us a positive/5* service review.

It is great to know that you are happy with the service received overall and that you found our team to be helpful and pleasant to work with.
We aim to provide a great service and treat our customers well, so it's nice to know that we succeeded on this occasion.

Thanks again, we are grateful for your business and for your feedback and we hope to welcome you back again soon.

Kind Regards,

Steve Baxter

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