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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with their orders, frequently stating that products were never received. People also express dissatisfaction with the products themselves, with some describing them as "raunchy" or believing the company does not possess the items it sells. Attempts to contact the company were largely unsuccessful, with reviewers finding contact information incorrect or receiving no response to emails. Reviewers also frequently mention receiving unhelpful or misleading communication when they did manage to get a reply, often citing excuses about material shortages or system issues. These experiences led many to have serious doubts about the company's operations and reliability.

What people talk about most

Order

Reviewers consistently express strong dissatisfaction with their orders. Many customers report placing... See more

Product

Clients share negative opinions on product. Many reviewers report not receiving their ordered products, even... See more

Customer communications

Customers consistently express frustration with contact attempts. Many report not receiving replies to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company doesn’t even deserve a star but I had to apply one to submit my explanation. I never received my order, contacted them several times and they gaslit me by saying they use fresh materials... See more

Rated 1 out of 5 stars

I placed my order on July 4 of this year but never received my order. They emailed an excuse of back orders in August but they’ve taken down their website and blocked accounts from social media platfo... See more

Rated 1 out of 5 stars

This company is a SCAM. I placed an order in June and exchanged several emails which they informed me that they were sending me an order update and tracking information. That email was never received.... See more

Rated 1 out of 5 stars

On 7/14/25, I ordered the kidney cleanse herbal capsules. Up until now, I have not received them, even though I have been charged $100 ($50 for each unit - charged twice since I was on their ‘subscrip... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam !!

Scam !!! I ordered never heard from them. Don't believe any of the social media ads. Charges should be placed on companies preying on people looking for health solutions. SHAME

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zeroes I would

If I could give zeroes I would. This place is a scam & a rip off. My fiancée was bamboozled out of his $60 but more than the money. The faith he had in this advertiser about cleansing while he had just been discharged from ICU with symptoms of CHF. Do NOT spend your money or energy on this nonsense!!

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed!

Scammed!! Ordered an Herb package on June 26th 2025 and still have not been updated or reached out to about package after trying to contact their email.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Cwbotanicals/Scam

This company is a SCAM. I placed an order in June and exchanged several emails which they informed me that they were sending me an order update and tracking information. That email was never received. I sent following up emails and received no response. Do not order from this company. It is a scam.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

DON’T PATRONIZE THESE SCAMMERS!!

On 7/14/25, I ordered the kidney cleanse herbal capsules. Up until now, I have not received them, even though I have been charged $100 ($50 for each unit - charged twice since I was on their ‘subscription’. This is inhumane because many of us want to improve our health naturally, and they use this to rip us off.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT ‼️

I placed my order on July 4 of this year but never received my order. They emailed an excuse of back orders in August but they’ve taken down their website and blocked accounts from social media platforms. This company (CWBotanicals) is obviously a SCAM and should be handled accordingly.

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM Do Not Order

I ordered a product from this company in mid June and still have not received it. I got a response before but now no response.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

This company received my money and had not delivered my product. It has been several months since the order was placed. Please stay away from this scam of a company. DO NOT ORDER FROM THIS COMPANY.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Out of 6-28-2025 I have yet to receive…

Out of 6-28-2025 I have yet to receive any additional information from this company I should have read the reviews first I'll contact my bank and have a reverse the charge this don't make any sense. Not even an email saying yeah all that have been shipped

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

Still have not heard back or received my order.

I put in my order May 19, 2025 and still have not received my order. I have sent 3 emails asking the status of my order and have yet to hear back from them. Im definitely thinking this company is a scam and will never get my order. They stole almost $140 from me. This company needs to be investigated and shutdown.

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

This company took 176.32 no product

This company took 176.32 dollars of mine. They need to be investigated. They sending raunchy products to others. I've ask for my my back and have not received anything but broken promises. Black companied owned which gives other black businesses a bad caution. I have ordered another set of products from another company and was ripped off $121 bucks It just seems like this is a constant thing I don't know what's up with this company they keep promising me they're sending and they don't but they stolen that money from me and have not returned anything to me or they've reached out I give them that but that is it lies after lie after lie. I've got the proof!

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

After reading reviews from other…

After reading reviews from other customers several who are extremely disappointed and dissatisfied with your products with expired labels and mold inside and out I am suspicious about using your products I ordered on 4/28/25 which haven't arrived at this timecI would like a refund

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

Sent half my order. Expired label, when I reached out to them via email they didn’t respond. (I reached out twice in a two week span) I reached out via social media and sent me a copy and paste message asking for my order number, once I provided they blocked me. They use fake trustpilot reviews on their website.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Shipped me a bottle of mold

Shipped me old bottles of the lymphatic. It had mold in it and the label was super faded. Which ignored until I opened it and saw the mold. The worst part is the don’t have a customer service option, no number or website.

November 27, 2024
Unprompted review

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