CWH Surveyors Reviews 

154
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, who are noted for their helpfulness and expertise throughout the process. The service provided is frequently described as outstanding, with many appreciating the thoroughness and detail in the reports. Customers also highlight the excellent customer service, noting prompt responses to inquiries and clear communication. Reviewers consistently experienced efficient processes, with reports delivered quickly and follow-up discussions readily available, making the overall user experience smooth and reassuring.

What people talk about most

Service

Customers had positive experiences with service, consistently reporting it as professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Users describe positive interactions with the overall user experience, highlighting the ease of communication... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied

Rated 5 out of 5 stars

Very friendly professional company. Give clear help from the start. Very easy to speak to and listen to your needs. Totally professional throughout the whole procedure. Thorough on the reports and hel... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Building Consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

Providing Expert, Local Surveys and Valuations Across the East Midlands, Yorkshire, East Anglia & West Midlands. Our team of RICS Chartered surveyors have helped over 10,000 clients in the past five years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

149 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very thorough and useful survey for…

Very thorough and useful survey for buying our new property. Staff were very friendly and helpful when contacted.

March 18, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you for your kind review! We're pleased the survey was thorough and helpful for your new property purchase, and that our staff made the experience a positive one!

Rated 5 out of 5 stars

Very friendly

Very friendly, thorough and efficient, great service

March 4, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Malcolm! We're thrilled you found our service friendly, thorough and efficient. We really appreciate your feedback!

Rated 5 out of 5 stars

Excellent service and good value for money

Very professional service. The level 2 report was comprehensive and written in a way that we could easily understand. Would definitely recommend. Everyone was nice to deal with and responsive.

February 5, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, K Welch! We're delighted you found our Level 2 report comprehensive and easy to understand. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

Comprehensive, clear and well set-out report

We received a very well set-out and comprehensive level 2 RICS Homebuyer Survey for the house we're hoping to buy. Myles, our surveyor, was extremely helpful before and after the survey, answering some questions we had. We felt the service we had was great, and we wouldn't hesitate to recommend CWH Surveyors.

February 27, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Isobel! We're so pleased Myles and the team provided a helpful and comprehensive service. We'd be happy to assist again in the future!

Rated 5 out of 5 stars

Good communication

Good communication
Polite helpful
Thorough
Saved me 10k on house

March 17, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Kim! We're so glad our thorough survey saved you money and that you were happy with our communication. That really means a lot to us!

Rated 5 out of 5 stars

Highly recommend!

Our Surveyor was really helpful and provided excellent communication. I would highly recommend.

March 2, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Stacey! We're really pleased our surveyor was helpful and kept communication excellent throughout. Your recommendation is very much appreciated!

Rated 5 out of 5 stars

Very good service

Very good service. Efficient and extremely thorough report completed by cwh surveyors. I had to clarify a few points and Victoria explained in a simple way with patience and empathy.

February 16, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Emma! We're glad Victoria could assist you clearly and patiently. Providing an efficient and thorough service is what we always aim for!

Rated 5 out of 5 stars

Great service

Great service , easy clear communication

March 3, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Hossam! We're pleased you had a great experience with us. Clear and easy communication is always something we strive for!

Rated 5 out of 5 stars

CWH Surveyors were very thorough…

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimney stack needed work too. After much deliberation we decided not to go ahead with the purchase. The roofer said the work he had done was fine…. But then he is going to say that!!! I think it is money well spent…. Certainly recommend CWH … from either reconsidering your purchase or renegotiating!!

February 18, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Mrs Pashley! We're glad our thorough report gave you the confidence to make the right decision. We'd definitely recommend reconsidering or renegotiating — well worth it!

Rated 5 out of 5 stars

Very professional service

Very professional service.
We cannot stress enough how pleased we are that we used CWH Surveyors to provide us with a reliable and detailed report on a potential property.
The cost of the survey far outweighed the potential costs involved to repair and maintain the property had we decided to proceed with the purchase.
The report was extremely detailed and thorough explaining in detail how the property’s condition was and what could be expected and changed.

February 23, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Mrs Bowden! We're so pleased our detailed report helped you make such an important decision. It's exactly why we put care into every survey we carry out!

Rated 5 out of 5 stars

Professional and very helpful throughout

Professional and thorough service. The support provided was very helpful, starting from the initial discussion through to issuing the report and a post report discussion. The report covered all the areas, but the summary at the end on focus areas was helpful.

January 27, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you for your kind review! We're pleased the support was helpful from start to finish and that the post-report summary was a useful touch. We appreciate your feedback!

Rated 5 out of 5 stars

House report

From our point of view it’s an easy service to use and the report was clear before we made a decision following the findings, would recommend the service.

January 15, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Stephen! We're pleased you found the service easy to use and the report clear enough to help you make an informed decision. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Very knowledgeable and great service…

Very knowledgeable and great service throughout

January 8, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you so much for the kind words, Wendy! It's really lovely to hear that you found our service knowledgeable and that the experience was great throughout. We always aim to make the surveying process as smooth and informative as possible, so your feedback means a lot to us. Wishing you all the very best in your new home!

Rated 5 out of 5 stars

Excellent service

Excellent service and Richard provided a detailed thorough report. His verbal post survey advice was also very welcome. Would recommend CWH.

January 8, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you for the wonderful feedback, Claire! We're so pleased to hear that Richard's thorough report and his post-survey verbal advice were both so helpful — that personal follow-up really does make a difference. It means a great deal to know you'd recommend us. Wishing you all the best with your property!

Rated 5 out of 5 stars

You can't go wrong with CWH.

Recommended by our Estate Agent, CWH Surveyors responded on a Sunday to gather our requirements. The next working day, everything was arranged and they simply got on with it. The survey itself was extremely thorough but easy to understand.

January 26, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

What a great recommendation to come via your estate agent — we're really pleased we could turn things around so quickly and deliver a survey that was thorough but easy to follow. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Easy to talk to

Easy to talk to

January 8, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Peter — approachable and easy to talk to is exactly what we aim for! Really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

CWH Surveyors definitely recommended

Right from the start CWH Surveyors have provided us with an excellent service,easy to deal with, and given professional advice. Our seller reported that the surveyor acting on our behalf was pleasant and polite, we were impressed with the depth of information and clear lout of our level 2 survey, would definitely recommend.

March 2, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

It's wonderful to hear the whole experience — from first contact through to the Level 2 survey report — hit the mark. We're especially glad the depth of information came through clearly. Thank you for the kind recommendation, and best of luck with your purchase!

Rated 5 out of 5 stars

We would highly recommend Richard at…

We would highly recommend Richard at CWH Surveyors. Excellent service, and available and happy to answer any questions that we had. We would happily use his services again- which no doubt we will once we find a new house! Thank you, Richard!

January 12, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you so much, Lauren — we'll pass your lovely words on to Richard! We hope the house hunt goes well and look forward to helping you again when the time comes.

Rated 5 out of 5 stars

Very informative service

Was very pleased with the service we provided for the survey very informative and thorough and good advisory as to what was needing attention on the property 8

January 29, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Really pleased the survey gave you a clear picture of what needed attention, Karen — that's exactly what it's there for. Thank you for the kind feedback, and all the best with the property!

Rated 5 out of 5 stars

An honest and professional service that…

An honest and professional service that has helped us identify and prioritise work to our home. Richard was a pleasure to deal with throughout and provided a lot of feedback to support his recommendations.

January 19, 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Tim — helping you identify and prioritise the work is exactly what a good survey should do, so it's great to hear Richard's feedback was so thorough and useful. All the best with the property!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look