CW Outlet & Supplies Reviews 164

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that they perform just as well as original brands and provide excellent print results. Many people appreciate the affordable prices, which are often significantly lower than those of major retailers, making it easier to manage work-from-home expenses. The ordering process, whether online or over the phone, is frequently described as easy and efficient, with many customers highlighting the quick and well-packaged delivery service. However, some customers also noted issues with receiving incorrect cartridges or experiencing problems with cartridges not working in their printers, leading to frustration. A few other people also felt that the packaging was sometimes inadequate, resulting in damaged or leaking products, and some mentioned that the price for refurbished cartridges had increased significantly.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and... See more

Price

People report positive experiences with price, consistently finding them reasonable and often significantly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

Customers had positive experiences with order, frequently praising the ease and speed of the ordering... See more

Quality

Users describe positive interactions with quality, often highlighting that products work as expected and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cartridge World is super easy to use and navigate. The website made it easy to identify my printer type and compatible toner types. The prices beat the box stores and manufactures quite significantl... See more

Company replied

Rated 5 out of 5 stars

I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more

Company replied

Rated 5 out of 5 stars

Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more

Company replied

Rated 5 out of 5 stars

I've bought several ink cartridge refills for my printer. The prices for ink are outrageous and CW helps bridge that gap. They have discounted prices but quality products. I've never had any issues w... See more

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store

Written by the company

We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality. As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more. Our Commitment to You: Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last. Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost. Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print. 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need. Your Feedback Matters We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service. Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I ordered a black ink and colored ink…

I ordered a black ink and colored ink cartridge. Much cheaper than any place else. After installing them, I printed several pages and they worked just as well as the expensive ones. I would highly recommend this company.

April 20, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

HI Walter,

Thank you for sharing your experience! We take great pride in our ink formulations to ensure that they provide the same vibrancy and reliability as the original equipment manufacturers.

Knowing that our products are performing "just as well" for you is exactly what we strive for. Thank you for choosing Cartridge World and for recommending us to others!

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars

As always

As always, prompt shipping and great service.
Bought from CW for years, great products.

April 14, 2026
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi there,

Thank you for your continued trust in Cartridge World. It is our goal to provide the same excellent service and high-quality products on your hundredth order as we did on your first.

We truly appreciate your long-term business and look forward to continuing to provide the reliable printing solutions you’ve counted on for years.

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars

It arrived on time and at a reasonable…New ink cartridge

It arrived on time and at a reasonable cost.

April 14, 2026
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Reply from CW Outlet & Supplies

Hi John,

Thank you so much for the 5-star review! We know that when you're ready to print, you don't want to wait—and you certainly don't want to overpay. We’re thrilled to hear that we hit the mark on both timing and cost for you.

We appreciate your business and look forward to being your reliable source for your next set of cartridges!

Best regards,

The Team at Cartridge World

Rated 5 out of 5 stars

easy site to use

easy site to use
delivered on time
product worked as it should
thank you for seamless service

April 14, 2026
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Amelia!

Thanks for the fantastic shout-out! We’re thrilled that the site was easy to use, the delivery was on time, and the product is working perfectly.

"Seamless" is our favorite way to describe a customer’s journey. Thanks for choosing us, and happy printing!

All the best,
The Team at Cartridge World

Rated 5 out of 5 stars

The toner shipment arrived quickly and…Fast Delivery & Excellent Print Quality

The toner shipment arrived quickly and was well-packaged, with all items correct and in perfect condition. The print quality has been excellent so far—sharp and consistent. Overall, a smooth experience and a reliable product.

April 10, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi!

We love hearing that everything arrived correct, fast, and in perfect condition! Thank you for the kind words about our print quality—we’re glad to be your reliable source for toner.

Happy Printing,
The Team at Cartridge World

Rated 5 out of 5 stars

I'm very pleased with the cartridge I…

I'm very pleased with the cartridge I bought from cartridge world. It worked great and the print quality is very good. I purchased a different cartridge from a different company and it would not work at all in my HP 602m printer.

April 10, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Mike,

Thank you for sharing your experience. High-performance printers like the HP 600 M602 require precision engineering, and we are thrilled that our cartridges met your expectations where others fell short.

Our mission is to provide OEM-level reliability at a fraction of the cost, and it's rewarding to know we’ve earned your trust. We look forward to being your reliable partner for all your future printing needs!

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars

Excellent Service!

I should've written this last week when the issue occurred but I was too busy. We had an issue with our office printer so I called their office. Within a half hour, someone was here, resolved my issue and cleaned up the printer like new. I must say that I have never had an issue with them. They are always quick and efficient. Would recommend using Cartridge World anytime.

April 2, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Lulu,

Thank you so much for taking the time out of your busy schedule to share this! We know that when the office printer goes down, everything else grinds to a halt, so we make it our priority to be there as fast as possible.

We’re thrilled we could get someone to you within the half-hour and leave your printer looking and working "like new." We truly appreciate your long-term loyalty and your kind recommendation!

Best regards,
The Team at Cartridge World

Rated 5 out of 5 stars

Easy to order cartridges on line

Easy to order cartridges on line. Person I talked to on the phone was very helpful.

April 3, 2026
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Reply from CW Outlet & Supplies

Hi Bill,

Thank you for sharing your experience! Our goal is to make the transition from online browsing to final delivery as seamless as possible.

Knowing that our phone support was helpful is a great testament to our team's commitment to customer service. We appreciate your business and are always here to help—whether it’s through the website or over a quick call!

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Corinne,

Thank you for taking the time to leave a review. We take great pride in the quality of our ink and toner, and it’s wonderful to know that your experience has been a positive one.

We truly value your support and are here whenever you need your next set of supplies!

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars

Overall Great Experience

Awesome Price, Fast Shipping, Great Experience! Hope to buy additional printing supplies from Cartridge World Online in the future!

March 27, 2026
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Reply from CW Outlet & Supplies

Hi Warren,

Thank you so much for the 5-star shout-out! We are thrilled that the awesome price and fast shipping made for a great experience.

We’re already looking forward to your next order! Our goal is to be your reliable partner for all things printing, so it’s wonderful to know we hit the mark. See you again soon!

Best regards,
The Team at Cartridge World

Rated 5 out of 5 stars

I absolutely love working with Micheal…

I absolutely love working with Micheal at Cartridge World! He is Johnny on the spot and always very pleasant, comes in and takes care of everything for us without us even lifting a finger. I would highly recommend this company to all businesses in individuals.

March 20, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Dawnette!

What a fantastic review! Thanks for the 5-star shout-out for Michael. We agree—he’s pretty great! We love making sure our customers don't have to "lift a finger" when it comes to their printing needs.

We truly appreciate your recommendation and look forward to working with you again soon.

Happy Printing,
The Team at Cartridge World

Rated 5 out of 5 stars
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi David!

Thanks for the feedback! We’ve always said you shouldn't have to pay extra just for a fancy logo on the box. We’re thrilled that our cartridges are going toe-to-toe with the originals in your printer.

We appreciate your business and are here whenever you're ready for more!

Happy Printing,
The Cartridge World Team

Rated 5 out of 5 stars

Still Have them

Hard to find HP 61 Inkjet Cartridges. They still carry them and at a great price. Fast shipping.

March 23, 2026
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Reply from CW Outlet & Supplies

Hi Steven!

Thanks for the awesome shout-out! We love being the place where you can finally find what you need without the "treasure hunt." We’re so glad we could get those HP 61s to you quickly and at a great price.

Happy Printing,
The Team at Cartridge World

Rated 3 out of 5 stars

Delivery was good

Delivery was good. Print copies are not sharp and on the verge of being gray. I shook cartridge up but no huge improvement

March 10, 2026
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Reply from CW Outlet & Supplies

Hi Ralph,

Thank you for bringing this to our attention. It sounds like that OEM cartridge may be defective, and we want to ensure you aren't stuck with a product that doesn't meet your standards.

You are fully covered by our guarantee, and we are happy to offer you a full refund or a replacement if you wish to return the item. As a gesture of goodwill, we would also love to send you a Cartridge World brand compatible cartridge at no cost to you. Many of our customers find our brand produces even deeper blacks and sharper edges than the originals!

Please check your inbox for a message from our team so we can get this resolved for you quickly.

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars

Great Price!

That have the best prices on toner!

March 9, 2026
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Craig,

Thank you for the 5-star shout-out! We work hard to make sure we have the best prices on toner in the business. It’s awesome to know that our efforts are helping you keep your printing costs down.

We appreciate your business and look forward to being your go-to toner source for a long time to come!

Best regards,
The Team at Cartridge World

Rated 5 out of 5 stars

Patient and helpful

The person who answered my call, was helpful in talking me through the issue - and talking me down from the cliff I was on when I thought I might have to stop using my printer til I got new cartridges.
Thanks very much!

March 24, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Tisha,

We’ve all been on that "printer cliff" before, so we completely understand the stress! Thank you so much for the 5-star review. We’re thrilled that our team could talk you through the issue and keep your printer running smoothly without any downtime.

Helping our customers navigate those frustrating tech moments is exactly why we’re here. We’ll be sure to share your kind words with the team!

Best regards,
The Team at Cartridge World

Rated 5 out of 5 stars

A cut above

These inks have perfect saturation, ...the small white print in dark backgrounds, that have no color have sharp edges and very readable. What I see on my monitor is accurately produced in my photo prints. A cut above...

March 23, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Wesley,

Thank you for such a detailed and technical review! We are thrilled to hear that our inks are meeting your standards for saturation and sharpness.

Achieving that "monitor-to-print" accuracy is the gold standard for photo printing, and we’re proud that our product delivered "A cut above" for you. It’s particularly great to hear that the small white text on dark backgrounds remains crisp—that’s a true test of ink quality.

Happy Printing,
The Team at Cartridge World

Rated 5 out of 5 stars

Cartridge World is great partner

Cartridge World has been a great partner to our growing business always able to deliver printer cartridges when we need it fast and at the right price

March 24, 2026
Unprompted review
CW Outlet & Supplies logo

Reply from CW Outlet & Supplies

Hi Kevin,

Thank you for your feedback. We take great pride in supporting our local business community. Knowing that we’ve been able to deliver exactly what you need, when you need it, and at the right price is the best compliment we can receive.

Thank you for choosing Cartridge World as your printing partner. We’re ready whenever your next order is!

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars

Boom, the order was shipped!

I received a prompt response and then my order was on it's way!

March 5, 2026
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Reply from CW Outlet & Supplies

Hi Patricia,

Thank you for your feedback. We take great pride in our streamlined ordering process, and it’s wonderful to know that our team’s quick communication and shipping speed met your expectations.

Our goal is to keep your printing uninterrupted, and we're glad we could get your order on its way so quickly. Thank you for choosing Cartridge World!

Sincerely,
The Cartridge World Team

Rated 5 out of 5 stars

Could not find my previous orders when…

Could not find my previous orders when logging into the new website. I received my order in a timely manner.

March 16, 2026
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Reply from CW Outlet & Supplies

Hi Thomas,

Thank you for the feedback! We are thrilled to hear your order arrived in a timely manner. Regarding your previous orders—when we migrated to this new platform, some order histories didn't automatically sync to every account. Please don't worry, though; we still have all your records on file! If you reach out to our support team at customerservice@cartridgeworldusa.com, we can help link your past history to your new login or provide any receipts you might need.

Best regards,
The Team at Cartridge World

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