Cartridge World is super easy to use and navigate. The website made it easy to identify my printer type and compatible toner types. The prices beat the box stores and manufactures quite significantl... See more
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Review summary
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I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more
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Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more
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I've bought several ink cartridge refills for my printer. The prices for ink are outrageous and CW helps bridge that gap. They have discounted prices but quality products. I've never had any issues w... See more
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Company details
Written by the company
We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality. As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more. Our Commitment to You: Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last. Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost. Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print. 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need. Your Feedback Matters We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service. Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!
Contact info
United States
- cwoutlet.com
4.6
Excellent
164 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Highly recommend!
I was only able to find the black and three color Brother drum cartridges as a unit at Cartridge World. The price was right and I received the 4 drums in a single shipment 2 days after the order, and one of those days was Thanksgiving. Very pleased!
November 27, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Derek,
Thank you for the fantastic review! We are so glad we had exactly the Brother drum unit you were looking for.
Being a reliable source for items that are hard to find elsewhere—and offering them at the "right price"—is something we take great pride in. We're also happy to hear that our logistics team got everything to you in a single, fast shipment.
We appreciate your business and look forward to being your go-to source in the future!
Best regards,
The Cartridge World Team
EASY TO ORDER AND RECEIVE
December 3, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Amelia,
Thank you for the fantastic review! We love hearing that it was "EASY TO ORDER AND RECEIVE." Making the entire process simple and hassle-free for our customers is our top priority.
We appreciate you choosing us and look forward to making your next order just as easy!
Best regards,
The Cartridge World Team
Super easy to order online and fast…
Super easy to order online and fast delivery!
November 20, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Frank,
Thank you for the 5-star review! We are so glad to hear that you found our website easy to navigate and that your order arrived quickly. We know how important convenience is, so we really appreciate you taking the time to share your feedback.
Thanks for choosing Cartridge World!
Best regards,
The Cartridge World Team
Carolyn went above and beyond!
Carolyn looked into my issue, followed up multiple times stayed in contact with me. She made sure I received my refund. Thank you!
November 20, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Stacy,
Thank you so much for your kind words! We are incredibly grateful for your patience while we worked through that issue for you.
We're thrilled to hear that Carolyn was able to provide the support you needed and ensure your refund was processed smoothly. We pride ourselves on staying in touch until a problem is fully resolved, so it means a lot to us that you recognized her efforts.
We will make sure to share this review with Carolyn directly—it will definitely make her day!
Best regards,
The Cartridge World Team
They were very responsive when I…
They were very responsive when I notified them that my cartridges did not work for my printer and issued me a full refund. No hassle at all.
November 18, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Sharon,
Thank you for sharing your experience. While we are sorry that the cartridges didn't work out for your specific printer this time, we are very glad to hear that our team was able to resolve it for you quickly.
We believe that if a product isn't right, the solution should be hassle-free. We appreciate you giving us a try, and thank you for acknowledging our customer service!
Best regards,
The Cartridge World Team
Cartridge World is Fantastic!
Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage in shipping. Their compatible toners are a great value compared to genuine HP toners; they work just as well, last just as long & are affordably priced! Their Customer Service agents follow up appropriately and give links to the latest deals. I can't say enough good things about Cartridge World!
November 5, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Angela, thank you for the "FANTASTIC" review! We're so glad you found us! It's wonderful to hear you're happy with every part of our service—from the fast, secure shipping to the great value of our compatible toners and our helpful customer service. We truly appreciate you and look forward to your next order!
Cheers,
The Cartridge World Team
You sent compatible cartridges
You sent compatible cartridges. Not the Kyocera cartridges that were requested.
October 20, 2025
Reply from CW Outlet & Supplies
Hi John,
We apologize for the misunderstanding regarding your cartridge order. We have reviewed your order and confirmed that the items shipped were the "Compatible for Kyocera" cartridges that were selected during checkout on our website.
We offer these compatible versions as a cost-effective alternative to the OEM brand. We stand by their performance, as they are put through strict quality testing and are backed by our 30-day money-back guarantee.
We see you have a return request in place, which we are happy to honor. Our team is processing that for you now and will be in touch via email to finalize the details.
Sincerely,
The Cartridge World Team
Fast accurate filling of order
Fast accurate filling of order. I have been a customer of Cartridge World for nearly 20 years. I will continue getting supplies from Cartridge World until I am unable to use a printer. Fast service plus excellent customer telephone behavior.
October 15, 2025
Reply from CW Outlet & Supplies
Thank you so much for your review, but more importantly, thank you for being a dedicated Cartridge World customer for almost 20 years! Your long-term trust means the world to us.
We are so proud to have consistently provided you with fast, accurate service and "excellent customer telephone behavior." We're not going anywhere, and we look forward to continuing to supply you for as long as you need us. We truly appreciate you.
All the best, The Team at Cartridge World
Good experience, great quality
Good quality ink cartridge cartridges at a reasonable price. Fast shipping. Will definitely be buying from Cartridge World in the future.
October 8, 2025
Reply from CW Outlet & Supplies
Thank you for the wonderful feedback, Jason! Quality, value, and speed are our top priorities, so we're delighted we hit the mark on all three for you. We're honored that you'll be a returning customer and look forward to your next order!
All the best,
The Team at Cartridge World
I’ve been using cartridge world for…
I’ve been using cartridge world for toner for many years. The cartridges are reliable, and the support team has been extremely helpful whenever I have needed them and most recently Carolyn was my life saver! I would highly recommend giving them a try, I don’t think you’ll be disappointed!
October 13, 2025
Unprompted review
Reply from CW Outlet & Supplies
Thank you for being such a wonderful, long-time customer, Marc! We truly appreciate your feedback. It's fantastic to know that our cartridges have proven reliable for you over the years.
We're also so grateful for your kind words about our support team and especially about Carolyn. We think our team is pretty great, and we're so glad they were able to help! We'll make sure she sees this. Thank you again for your business and your very high recommendation!
Best regards,
The Team at Cartridge World
Reply from CW Outlet & Supplies
Thank you for taking the time to leave your feedback. We're very pleased to hear that you found our communication and order follow-up to be good. We believe that keeping our customers informed throughout the process is essential for a smooth and trustworthy experience.
We value your business and your comments, and we look forward to serving you again.
Best regards,
The Cartridge World Team
Happy Customer! =o)
We've been using Cartridge World for years! Sad that they are no longer in Spokane, WA. But that didn't matter! I was still able to call into our nearest one on the west side of the state, and I still got my cartridges. I purchase the compatible ones, and have never had a problem with them, they work great! Now, they have made it even easier with online ordering. Was very easy! =o)
September 30, 2025
Reply from CW Outlet & Supplies
Thank you, Angela! We're so happy to see this review from a long-time customer and partner at ABC Mini Storage. Your loyalty, from our Spokane store to now ordering online, is truly amazing. We can't thank you enough for sticking with us. We're delighted that the compatible cartridges have been reliable for you and that the new website is making your life easier. We appreciate your business more than words can say!
Best regards,
The Team at Cartridge World
Reply from CW Outlet & Supplies
Thank you for the feedback! We're so glad you found the website transaction to be fast—that's what we love to hear. We appreciate you choosing us!
Cheers,
The Cartridge World Team
Good customer relationship.A review of my previous orders allowed…
A review of my previous orders allowed your representative to make sure my order was for the correct products.
August 14, 2025
Reply from CW Outlet & Supplies
Hi Robert,
Thank you for the fantastic review! We're so happy our representative could proactively check your order history to ensure everything was correct—that's the kind of personal service we love to provide. Building great customer relationships is what it's all about for us. We truly appreciate your feedback and your business.
All the best,
The Cartridge World Team
Reply from CW Outlet & Supplies
Thank you, Marvin! We're so glad you had a great and convenient experience with us. That's what we love to hear. We appreciate your business!
All the best,
The Cartridge World Team
Great products
Great products! Have used them for many years with zero problems.
August 15, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Steven,
Thank you for this fantastic review and for being such a loyal customer for many years.
Hearing that you've had "zero problems" in all that time is the best compliment we could ever receive. We work incredibly hard to ensure our products are consistently reliable, and your feedback is a wonderful validation of that effort.
Your trust and continued business mean the world to us. We look forward to providing you with great products for many more years to come.
All the best,
The Cartridge World Team
My purchase experience was quick & easy.
It was easy to find the correct toner for my printer.
It was easy to check out and make payment.
August 15, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Joseph,
Thank you for your fantastic review! We're so happy to hear that your purchase experience was "quick & easy."
Our team has worked hard to make sure finding the correct toner is simple and that the checkout process is completely seamless. Your feedback is wonderful confirmation that we're on the right track.
We truly appreciate you sharing your experience and look forward to making things just as easy for you next time.
Best regards,
The Cartridge World Team
Good price!
August 1, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Carol,
Thank you for the positive feedback! We're delighted you were pleased with the price. Providing our customers with great products at a competitive price is very important to us.
We appreciate you choosing us and hope to see you again soon.
Best regards,
The Cartridge World Team
I was a fan of this company even before the launch of their new website…
I was a fan of this company and they had a Physical storefront in my local town before Covid closed things down. And now I rejoice seeing them online with their global brand. Excellent prices high-quality printing products thank you thank you thank you for making it easy for me to work from home
August 12, 2025
Unprompted review
Reply from CW Outlet & Supplies
Thank you for this incredible review! We are absolutely thrilled to reconnect with you after you were a fan of our local store.
We're so glad you found our new online home! Knowing that our high-quality products and great prices are making it easier for you to work from home is fantastic to hear. Your loyalty and support mean the world to us as we've grown into our global brand. We look forward to serving you for a long time to come!
All the best,
The Cartridge World Team
It was very easy to place my order
It was very easy to place my order. Even though I have not ordered from youe company in a while all my info was still in your system
August 12, 2025
Unprompted review
Reply from CW Outlet & Supplies
Hi Tony,
Thank you so much for your review, and welcome back! We're delighted to hear you found placing your order easy.
Our goal is to make the process as seamless as possible for our valued returning customers, so it's great to know your information was ready for you. We appreciate you choosing us again and hope to serve you again soon!
Best regards,
The Cartridge World Team
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