CWS Heating Ltd Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The team were great at navigating a few different issues with replacing our hot water tank with a combi boiler. Very tidy and kept to their promised timeline.

Company replied

Rated 5 out of 5 stars

Boiler installed in one day by a small team. They turned up on time and were neat and tidy. Gas safety certificate and warranties issued by e mail promptly. Would recommend

Company replied

Rated 5 out of 5 stars

My existing central heating system had accumulated several major problems. Following discussions, I requested and later accepted a quotation for works including the removal of blockages from the syste... See more

Rated 5 out of 5 stars

CWS heating are professional, reliable and trustworthy. They are experienced and knowledgable, give appropriate advice and complete the job to the highest standard. We have used them many times over t... See more

Company replied

Company details

  1. Heating Contractor

Written by the company

Established, Experienced, Friendly and Professional. ​ At CWS Heating Ltd, we have over 40 years experience in heating and plumbing. We specialise in domestic boiler installation, boiler repairs and boiler servicing in Kenilworth, Leamington Spa, Coventry, Warwick and surrounding Warwickshire areas. Established in 2000, we are a family run business with two generations of acquired skills.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Great service, timely and clean

The team were great at navigating a few different issues with replacing our hot water tank with a combi boiler. Very tidy and kept to their promised timeline.

February 11, 2026
Unprompted review
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Reply from CWS Heating Ltd

Thank you so much for your review

Rated 5 out of 5 stars

No stress No mess

Boiler installed in one day by a small team. They turned up on time and were neat and tidy. Gas safety certificate and warranties issued by e mail promptly. Would recommend

March 20, 2026
Unprompted review
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Reply from CWS Heating Ltd

Thank you so much Julie for your review. We are so glad you are happy with our service.

Rated 5 out of 5 stars

Happy customer

My existing central heating system had accumulated several major problems. Following discussions, I requested and later accepted a quotation for works including the removal of blockages from the system and a boiler replacement. The work was carried out professionally and within the quoted price. The team were flexible and very friendly. Any misunderstandings were resolved in my favour. I am a very happy customer and can wholeheartedly recommend CWS as your heating services supplier!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic efficient job

Fantastic efficient job, exactly what I needed and I was very specific! Great attention to detail and really respected my home as they went.

January 26, 2026
Unprompted review
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Reply from CWS Heating Ltd

Thank you so much Jamie for your review. We are so glad you are happy with our work

Rated 5 out of 5 stars

Great service from quote to completion

Great service from quote to completion. 4 radiators and a towel rail replaced along with a boiler service and a last minute request to replace the controller.
The guys doing the work were a pleasure to have around and they did a great job.

October 30, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you so much Ian for your review.

Rated 5 out of 5 stars

Great job

Great job done within the time promised and at a good price. Good overall service, very friendly and keen to fix any issues promptly and to my satisfaction.

October 27, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you so much for your review.

Rated 5 out of 5 stars

Great service provided by a great team!

Our initial enquiry was handled effectively & quickly. The quote was delivered on time. On the day of installation the team arrived on time & worked diligently and professionally. Ben popped in twice to make sure the job was running smoothly.
Great service provided by a great team.
Would strongly recommend.

July 8, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you for your kind review Rosario. We are so glad you are happy with our service. It was our pleasure.

Rated 5 out of 5 stars

Quality workmanship

We had a quotation from Ben which was acceptable and Ricky arrived on time to change a radiator in our cloakroom and replace a faulty stop block. He also replaced a leaking outside waste pipe. He was very efficient and a tidy workman. He asked if we would like him to install a switch operated stop block and advised it would be more expensive but to us the convenience was obvious. He did a great job and we were very please with the quality of work . We would certainly recommend CWS to others and use them again in the future.
Unfortunately I was not able to use the correct term for the stop C as it was deemed inappropriate language by Trust Pilot !

July 9, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you Robert for your review. It's greatly appreciate and It was our pleasure.

Rated 5 out of 5 stars

New gas bolier

We needed a new gas boiler and CWS were highly recommended. From the initial call into the office, visit, quote and installation was 3 days. Amazing service and would highly recommend Ben and the team. Thanks.

July 3, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you David for your review. It was a pleasure doing the work for you.

Rated 5 out of 5 stars

Fantastic service

The team are friendly, reliable and super efficient. Very easy to book engineers, via Clare in the office, making the whole process stress-free. Will definitely use again - highly recommend!

June 5, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you so much for your review.

Rated 5 out of 5 stars

excellent service

Came on time. Polite . A good experience from speaking to the Office Manager to book an appointment to the guys who came to look at our underfloor heating problem.

February 5, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you for you kind review Rod.
It's been a pleasure working for you.

Rated 5 out of 5 stars

Really reliable and professional team

Really reliable and professional team, they did a great job of replacing our cylinder recently and worked late to get us up and running during the cold spell. Wouldn't hesitate to recommend.

January 15, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you Ian for your review! We are so glad you are happy with our service. Thank you for choosing CWS Heating.

Rated 5 out of 5 stars

First-rate job

First-rate job; staff friendly and very helpful. Work was completed quickly and efficiently. They are now my go-to firm for things heating-related.

January 8, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you Martin for your review. We are so glad you are happy with our service.

Rated 5 out of 5 stars

Big thank you to Tyler for persevering…

Big thank you to Tyler for persevering with a tricky kitchen tap installation. Friendly service and a reasonable price, too...

January 7, 2025
Unprompted review
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Reply from CWS Heating Ltd

Thank you Brian for your review. We are glad you are happy with the service we provided.

Rated 5 out of 5 stars

Professional; Genuine; Knowledgeable; Polite; Trustworthy

The professionalism of this company was outstanding. They rang when they said they would; they arrived when they said they would; they provided excellent workmanship; the team of engineers were polite, respectful, calm, knowledgeable; nothing was too much trouble; they all worked exceptionally well together to install a new gas boiler and the new cylinder tank. I wish I had known about the company earlier.

December 6, 2024
Unprompted review
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Reply from CWS Heating Ltd

Thank you Claire for such kind words. We are so glad you are happy with our service.

It was our pleasure.

Rated 5 out of 5 stars

The two CWS Plumbers were friendly

The two CWS Plumbers were friendly, respectful but professional. They got on with the job and checked that my heating was working before they left.
I would definitely use this firm again

November 29, 2024
Unprompted review
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Reply from CWS Heating Ltd

Thank you very much Mary for your review. It was our pleasure.

Rated 5 out of 5 stars

CWS heating are professional

CWS heating are professional, reliable and trustworthy. They are experienced and knowledgable, give appropriate advice and complete the job to the highest standard. We have used them many times over the years and they have never let us down. We’re happy to recommend them.

November 6, 2024
Unprompted review
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Reply from CWS Heating Ltd

Thank you very much for your review Sue. It's always a pleasure working for you.

Rated 5 out of 5 stars

New central heating.

My new central heating system was installed by CWS . The whole installation was superb from start to finish. The old back boiler was removed and a highly trained team of engineers worked efficiently and professionally to install a new Valiant boiler and new radiators. The team were polite , courteous and professional and nothing was too much trouble. By day three everything was up and running . All rubbish was removed and all clearing up was complete. I would highly recommend this company . Thank you to Ben and the team, the whole process was stressfree and all work carried out was of the highest standard.

October 28, 2024
Unprompted review
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Reply from CWS Heating Ltd

Thank you very much Margaret for your review. It was a pleasure doing the work for you.

Rated 5 out of 5 stars

I have used CWS on a few occasions

I have used CWS on a few occasions. The contractors are extremely professional and have always done a brilliant and neat job. No messing. Just pure knowledge and ability. It’s a shame all contractors can’t match their expertise. Brilliant.

October 1, 2024
Unprompted review
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Reply from CWS Heating Ltd

Thank you so much for your review Mark. It's a pleasure working for you.

Rated 5 out of 5 stars

Would recommend

Arrived on time, carried out the job efficiently and left no mess, would highly recommend.

September 2, 2024
Unprompted review
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Reply from CWS Heating Ltd

Thank you for your review. We are so glad you are happy with the work provided.

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