CyberChimps WordPress Theme Reviews 124

Unable to change Business address, Cyberchimp support eventually supplied me with a fix to enable me to change Business address and renew our License for the Responsive theme.
From Admin on behalf of the Business

The staff solved my problem in a short time and was very nice

I needed a website and don't really have the skills or patience to develop one from scratch. I got myself a theme from CyberChimps and had no problem installing and changing the content to what I needed - the tutorial videos were amazing.

CyberChimps Customer Support is par-excellence in professional, fast resolutions to customer tech issues. Wonderful company and service for WordPress Themes they beautifully produce. Jack

1st question why I got the products from CyberChimps?
I like what I saw in the insurance template. I am not an IT programmer, I just need a nice decent website to start a new business online. Of course, I banged my head here and there learning how to set up the website. Learning curve. Luckily for me, CyberChimps have a strong Support team ..patience and strong understanding on the products. The team helped me on what I want the template to be tweaked. Appreciate it

The problem arose with a theme that I bought very cheaply. Elementor could not work in classic mode but had to go to safe mode.
Since I informed support about the problem, the very next day I received an update for that topic and the problem with elementor was solved.
Thank you for your support and urgent response to the problem
Greetings, Tale, Serbia, Belgrade

so i purchased your responsive pro yesterday and can not now login to the help desk as it says usermane email unrecognised,,,

I bought this for the auction template and when loading the plugins to my wp there is no auction template...

i have sent an email to your priority support which appears to be non existent....

if i purchaes something i expect it to be as described,,,,

i can now do nothing and you appear to not really have priority support at all, so again it looks like another wordpress plugin company that has no cares for its customers and just takes your money without regard for customers.

to top this off your password reminder form does not work 4 times I have sent a password remindr in 24 hours and still no reply

Every time i try and download a template under my pro package it says not valid and takes me to the buy pro page..... I have already BOUGHT THE PRO!!!

are you people really that bad! It appears so!

Your support portal,,, you know the one,, the one where you offer priority support throws back another cannot login due to invalid email or password lol...and it is also impossible to logout of your site and i have tried this on six different browsers and all the same!