cyberfolks.ro Reviews 

239
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's quick response times and efficient problem-solving, often noting issues are resolved within minutes. People frequently highlight the staff and customer service for being professional, helpful, and kind, often going above and beyond expectations. The overall service is described as reliable, stress-free, and easy to manage, contributing to a smooth user experience. Customers consistently find the service to be trustworthy, with many appreciating the company's long-standing commitment to quality and consistency. Reviewers also highlight the technical support team's expertise and willingness to go the extra mile, ensuring problems are solved effectively.

What people talk about most

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Service

People report positive experiences with service, often highlighting the fast, professional, and reliable... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

User experience

Clients share positive opinions on user experience, with many reporting an absolutely wonderful experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more

Company replied

Rated 5 out of 5 stars

Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more

Company replied

Rated 5 out of 5 stars

Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more

Company replied

Rated 5 out of 5 stars

Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!

Company replied


Company details

  1. Web Hosting Company

Written by the company

Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(239)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support.

Great customer support. Stefan was great in solving my problems.

December 4, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your kind words, Lucian! We’re really glad to hear that Stefan was able to assist you and resolve everything quickly. We put a lot of care into offering reliable, human support across all our services. If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Daniela is the best

I worked with Daniela, she helped me very quickly and is a very nice person ! Thx

December 3, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for the wonderful feedback! We’re glad to hear that Daniela was able to assist you quickly — she’ll be thrilled to know her support made a difference. We aim to offer the same helpful experience across all our services. If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Prompt and helpful response!

December 3, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thanks a lot for sharing your experience! It’s great to know our team could assist you quickly and clearly. We put a lot of focus on responsive support across all our services — from NVMe web hosting to VPS and dedicated servers — so knowing it made a difference for you truly matters. If anything else comes up, just let us know.

Rated 5 out of 5 stars

Professional and fast

I work with them for over 10 years and they are always very professional and very quick in solving any request.

December 3, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for being with us for more than 10 years, Andrei — we truly appreciate your trust. It means a lot to hear that our team has consistently supported you with fast, professional assistance for your projects. We work hard to deliver reliable NVMe web hosting, VPS, and dedicated server services, and feedback like yours keeps us motivated. If you ever need anything, we’re always here for you.

Rated 5 out of 5 stars

Exceptional service!

December 3, 2025
Unprompted review
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Reply from cyberfolks.ro

Thank you so much for your kind words! We’re happy to know you’ve had an exceptional experience with our NVMe web hosting and support team. Providing fast, reliable services — whether it's shared hosting, VPS, or dedicated servers — is always our priority. If there’s anything else we can help you with, we’re here anytime.

Rated 5 out of 5 stars

SUPPORT 24/7 EXCELENT

December 2, 2025
Unprompted review
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Reply from cyberfolks.ro

Ne bucurăm că ai avut parte de suport tehnic excelent, Andrei! Mulțumim pentru recenzie și pentru că ne recomanzi. Rămânem aici, să îți oferim suport rapid oricând ai nevoie!

Rated 5 out of 5 stars

Fast and on point

November 24, 2025
Unprompted review
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Reply from cyberfolks.ro

Thank you so much for your positive feedback, Andrei! Whenever you need quick support, we're here to help you.

Rated 5 out of 5 stars

Very fast and professional support…

Very fast and professional support team. Can’t fault it. Well done 👍.

November 19, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your recommendation, Emanuel! We're really glad to know you had a great experience with our team and services. Whenever you need us, we're here to help you!

Rated 5 out of 5 stars

Customer Endorsement on Service Excellence

Our organization has consistently benefited from your high-quality and prompt service delivery. We have been collaborating for a considerable period, and we remain fully confident that we made the right strategic choice. Excellent work.

November 19, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

We're really glad to know you had an excelent experience with our team and services, George! Whenever you need support, we're here to help you!

Rated 5 out of 5 stars

Hiqh quality services

November 19, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Really appreciate your positive feedback, Angelo! Thank you for your trust. Whenever you need support, we're here for you!

Rated 5 out of 5 stars

problem solved

November 14, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for the positive feedback, Radu! We're glad to know you had a good experience with us. Whenever you need quick support, we're here for you!

Rated 5 out of 5 stars

Very fast for an answard

Very fast for an answard. Thx

November 13, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Really glad to know you had a great and prompt experience with us, Paul! Thank you for your positive feedback. Whenever you need us, we're here to help!

Rated 5 out of 5 stars

Fast and great help

November 13, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your positive feedback, Daniel! We're glad to know you had a great experience with us. Whenever you need quick support, we're here to help!

Rated 5 out of 5 stars

Great service

Great service, very promt support

November 10, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your positive feedback, Tiberiu! We're really glad to know you had a great experience with our team and services. Whenever you need quick support, we're here to help!

Rated 5 out of 5 stars

cyber_Folks…Outstanding Service, Every Time

Heartfelt thanks to the cyber_Folks team!
I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionalism and kindness are truly outstanding.
Every time I needed support, I found in you a reliable, prompt, and dedicated partner.
You have my deepest appreciation and nothing but praise! Keep up the amazing work!
_______
Mulțumiri din suflet echipei cyber_Folks!
Beneficiez de serviciile voastre de mulți, mulți ani — încă de pe vremea când purtați numele MXHOST — și pot spune cu toată convingerea că profesionalismul și amabilitatea voastră sunt la cele mai înalte standarde.
De fiecare dată când am avut nevoie de suport, am găsit în voi un partener de încredere, prompt și dedicat.
Aveți toată aprecierea mea și numai cuvinte de laudă! Continuați să fiți la fel de extraordinari!

November 11, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Îți mulțumim mult de tot pentru feedbackul pozitiv și pentru încrederea pe care ne-o oferi, Ionel! Ne bucurăm pentru colaborarea de lungă durată și că am reușit să îți oferim mereu suportul de care ai avut nevoie. Oricând ai nevoie de ajutor, suntem aici pentru tine!

Rated 5 out of 5 stars

great specialist

great specialist . best customer service ever in the market

November 7, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for recommending our team and services, Ciprian! We're happy to know that you had a great experience with us. Whenever you need quick support, we're here for you!

Rated 5 out of 5 stars

Very fast and efficient support

Very fast and efficient support for the tickets

November 7, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for the trust and for the positive feedback, Adrian! Whenever you need quick support, we're here to help!

Rated 5 out of 5 stars

Good services

Good services, good support.

November 6, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your positive feedback, Bogdan! We're happy to know that you had a good experience with our services and team. Whenever you need quick support, we're here for you!

Rated 5 out of 5 stars

Amability and promptitude

October 20, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your recommendation, Marius! We're happy to know that you had a very good experience with cyber_Folks. Whenever you need quick support, we're here for you!

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